Helpfullending Reviews 316

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and the ease of the loan process. Many people found the customer service to be excellent, appreciating the clear explanations and quick assistance they received, especially during urgent situations. However, some customers also noted concerns regarding the interest rates, describing them as high and potentially problematic if loans are not paid off quickly. A few other people also felt that there were issues with payment processing or unexpected denials after initial approval, leading to frustration and a sense of being misled.

What people talk about most

Payment

Customers had ambiguous experiences with payment. While some reviewers found it easy to get funds and pay... See more

Service

Clients share positive opinions on service, often highlighting the ease and speed of the application and... See more

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

People report positive experiences with customer service. Many customers praise the patience, kindness, and... See more

Price

Reviewers highlight negative aspects of price, with many expressing significant dissatisfaction with the high... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm reading these reviews from others and can only say, Helpful Lending has been here for me when I needed extra money fast. Like any debt, read what your getting into and borrow responsibly I will co... See more

Rated 4 out of 5 stars

Customer service knew what to do. Very expedient. I hadn't money in the bank the next day. Customer service was very nice and easy to do business with. The only problem and the reason for four stars... See more

Company replied

Rated 4 out of 5 stars

Very easy to get things done and to payback. My only complaint is I borrowed more money before, but was approved for less this time. I was told that was a special, the first time. But the website says... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with the experience I had with Help Full Lending. Not only was I approved, but very fast. Due to the glitch in my system I would have received the payment within two hours of appro... See more

Company replied


Company details

  1. #93 of 106 best companies in Financial Institution
  2. #160 of 183 best companies in Alternative Financial Service
  3. #80 of 86 best companies in Loan Agency
  4. #228 of 253 best companies in Non-Bank Financial Service

Written by the company

At Helpful Lending, we’re here to provide you with fast, reliable access to cash—up to $3,500—no matter your credit history. Our goal is to deliver exceptional customer service and a smooth lending experience. With 24/7 live customer support, quick application decisions, and flexible repayment terms of up to 10 months, we make borrowing easy. Plus, we offer free Same Day Funding on business days* and a rewards program that gives you access to larger loan amounts, lower fees, and longer repayment terms. Helpful Lending is a sovereign enterprise, serving as the economic development arm and instrumentality of the Crow Creek Sioux Tribe, a federally recognized sovereign American Indian Tribe. Visit our website for full details.


Contact info

4.0

Great

TrustScore 4 out of 5

316 reviews

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Rated 5 out of 5 stars

I called in the morning and I had money…

I called in the morning and I had money in my bank account by 430pm

October 12, 2025
Helpfullending logo

Reply from Helpfullending

Hi Buddy,

Thank you for your feedback! We’re happy to hear the funding process was quick and met your expectations. We appreciate you choosing Level Up and look forward to serving you again in the future.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

My experience was GREAT!

My experience was GREAT!! The person that helped me come was very patient! She really made me feel at ease! She explained everything to me. She did so well that I didn't even have to ask any questions.

September 28, 2025
Helpfullending logo

Reply from Helpfullending

Hi Terese,

Thank you for your feedback! We’re delighted to hear that our team member was able to make you feel comfortable and guide you through the process so clearly. Providing patient and helpful service is always our priority.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Customer Support

Very helpful explaining how it works.

September 29, 2025
Helpfullending logo

Reply from Helpfullending

Hi Allison,

Thank you for your feedback! We’re so pleased to hear that our team was able to provide clear explanations and walk you through how everything works. Our goal is to ensure that every customer feels confident and well-informed when making financial decisions.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

They made me feel comfortable and…

They made me feel comfortable and welcomed in my time of need. I'm very grateful.

September 11, 2025
Helpfullending logo

Reply from Helpfullending

Hi Rosa,

Thank you for your kind words! We’re so glad we could make you feel comfortable and supported during your time of need. We strive to deliver peace of mind and a positive experience for every customer.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 2 out of 5 stars

It took four days from the initial…

It took four days from the initial contact to get a deposit, constant phone calls and text messages telling me that everything was OK when it wasn’t

September 17, 2025
Helpfullending logo

Reply from Helpfullending

Hi,

We understand how frustrating this experience may have been for you. However, we’re glad you were still able to receive your funds.

Please note that an E-signature is a required step once information is updated in our process, which may have contributed to the delay.

We’re glad to see that we were able to get the matter resolved. It’s always our goal to ensure any concerns are addressed promptly and to your satisfaction.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

The agent who assisted me was amazing

The agent who assisted me was amazing. She walked me through the process in an amazing, professional manner.

September 11, 2025
Helpfullending logo

Reply from Helpfullending

Hi Joe,

Thank you for sharing your experience! We’re thrilled to hear that our agent provided such professional and helpful support throughout your loan process.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars
Helpfullending logo

Reply from Helpfullending

Hi Cocojo,

Thank you for your review! We’re glad to hear the loan process was quick and easy for you. Our goal is to provide a simple, hassle-free experience.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 1 out of 5 stars

These people are crooks

These people are crooks. They forgot to take out their own payments and then called me a month later saying I owed them all the back pay and interest so on top of my 500$ loan they wanted to add 350 more instead of accepting responsibility for their own mistake! Run!! It’s a scam they will get you owing more than you came for….

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Professionalism

The customer service representative was wonderful. She was very knowledgeable and answered my questions immediately. She was professional and courteous.

August 19, 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback! We’re so glad to hear that our representative was able to assist you with professionalism and efficiency. Providing knowledgeable and courteous service is always our goal.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

It was just glorious I love running out…

It was just glorious I love running out of money now. I can’t wait until the rent is do again

August 12, 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback! We’re glad to know your experience was positive. Providing fast and reliable service is always our goal, and it’s great to hear we were able to meet your expectations.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Hopeful lending was quick

Hopeful lending was quick, easy and fast process. Funds were available the next day. Interest rates are high but always consider paying off sooner than later! 👍

August 12, 2025
Helpfullending logo

Reply from Helpfullending

Hi kimberly,

Thank you for your feedback! We’re glad to hear the lending process was quick and straightforward, and that your funds were available promptly.

Keep in mind we provide alternative payment options that may help to reduce the overall cost of our personal installment loans. The loan details, including the APR, payment amount, and due dates, were included in the loan agreement you signed before origination.

You have the option to (1) pay off the loan early with no prepayment penalties, thus saving on interest, or (2) make additional payments toward the principal balance, which would also save on interest and shorten the life of the loan.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

The service simple and easy 123 no…

The service simple and easy 123 no skim, trying to sell you something, they are there when you really really need them

August 12, 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback! We’re pleased to hear that you found our service straightforward, reliable, and available when you needed assistance most.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Easy to apply

Easy to apply, qualify and be approved

August 12, 2025
Helpfullending logo

Reply from Helpfullending

Hi Michelle,

Thank you for your feedback! We’re glad to hear you found the application and approval process quick and straightforward. Your satisfaction is important to us, and we’re happy we could make things easy for you.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

When needed…

When I need help I know that they are going to be there for me in a emergency and they also have show me couple of times and I can tell you that there interest rates are high but these loans are for short term not for long term. I don't like to ask anyone for help but this Company will be there for you when you need it and they have different steps that will cut the interest rates down after you've been there for a while.

August 11, 2025
Helpfullending logo

Reply from Helpfullending

Hi Michael,

Thank you for your feedback! We’re glad to know we’ve been able to assist you during times of need. We work hard to ensure that our application and funding experience is as smooth and stress-free as possible.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Professional staff

Professional staff, quick turnaround, very efficient.

August 12, 2025
Helpfullending logo

Reply from Helpfullending

Hi Cathy,

Thank you for your feedback! We’re delighted to hear that you found our staff professional, our process quick, and our service efficient. Your satisfaction is our top priority, and we look forward to serving you again.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Helpful and fast

Helpful and fast

July 13, 2025
Helpfullending logo

Reply from Helpfullending

Hi Timothy,

Thank you for your feedback! We’re happy to hear you found our service helpful and fast. Providing efficient and reliable assistance is always our goal.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Customer service.

August 3, 2025
Helpfullending logo

Reply from Helpfullending

Hi Steph,

Thank you for your feedback. We’re glad to hear you had a positive experience and appreciate your words.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 1 out of 5 stars

I paid my loan off early and applied to…

I paid my loan off early and applied to reborrow. Was denied because I opened a second bank account. Don't waste time with this lender. Do not recommend.

August 3, 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback. We understand how frustrating this experience may have been for you. The change of banking information provided likely impacted the funding process.

To help ensure a smoother experience moving forward, we recommend waiting a 180-day cool-off period before submitting a new application.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending



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