Helpinghandsact Reviews 

16
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.2

Average

TrustScore 3 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(16)

15 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Helping Hands Act is a Scam

Please DO NOT follow up with Helping Hands if you are in need of rental/utility assistance. Like others who have similar reviews they take your call, info, and end up telling you to look out for a email withing 1-2 hours that will ask for you to submit your lease and other bill that you need assistance with. It's not going to happen. I followed up two times after my intial call. The first call came off as legit then I kept getting the run around, told that my application was pending review, yada yada yada!! Straight bullshit.

July 23, 2026
Unprompted review
Rated 1 out of 5 stars

Useless Organizational Staff

Every time you call in and reference a case number, the agent on the phone has no documentation or can't access the case #. Useless when you are calling for assistance multiple times.

July 24, 2026
Unprompted review
Rated 2 out of 5 stars

I give them a two because…

I give them a two because if the 3rd party information they send you is something you can work with than coddles I’m not trying to tear a business down, buttttt for us that are truly going through an emergency hardship we do not have time for 3rd party’s when Helping Hands act leads as if they are the ones getting you to ready ready to use help. Not good at all, my time could have been better spent.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Worth the time

Invested a little bit of time but was worth it in the end. Their rep guided me to health insurance benefits I wasn’t aware existed for my family member. Thank you Maria 🙏🏼

Would absolutely recommend them to a friend or family member looking for guidance and resources to legitimate products and services.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Helping Hands Act... 100% Legit thank you!

I was a bit cautious before reaching out to Helping Hands Act, but I can confirm they're completely legit.

The whole process was really helpful and transparent from start to finish.

What really stood out was the customer service responsive, patient, and actually willing to take the time to answer my questions properly. I wouldn't hesitate to recommend them.

Can't thank you enough for the help and support at an incredibly difficult time for me, thank you!

April 10, 2026
Unprompted review
Rated 2 out of 5 stars

I got nothing but a run around

I got nothing but a run around. First greeted by AI — which was pleasant enough, then sent to educational grants … got a human. She was lovely, but didn’t have grants in my area of expertise and I’m too old to start something anew.
Had to call again and to rinse and repeat with the AI - this time saying no to the educational grants … then sent to utilities — but call cut off before I could get to a human.
Tried again only to see many options I seem “eligible” for but the Grants tab just takes me to a Google search page. Others take me to differing pages. I clicked on one for financial assistance and filled it out … got a call soon thereafter (not a good fit)
I call a third time - still AI. I explain the run around — it apologizes but still leads me thru same steps. I decline the education and utilities … the AI tells me it has no more offers and hangs up (This is despite 17 areas of qualification being listed on the homepage the email sent me to)

And to insult to injury … I then got no less than 5-6 text scam inquiries telling me either my loan was approved or my application was approved or “get help from this site.”
This seemed more headache than help.

April 7, 2026
Unprompted review
Rated 1 out of 5 stars

DONT WASTE YOUR TIME

They are no help.Program should be shut down .All the info they gave me was no help.The discounts they tried to give prices wasn't a discount.They are called Helping Hands for a reason Hands with no help

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

"Streamlined, Clear, and Truly Useful

Using Helping Hands Act during a hard time made a real difference. The process never felt confusing or intimidating — everything was laid out clearly, which matters when you're already under stress. What really impressed me was having so many types of assistance available in one place. No endless searching, no dead ends — just practical guidance tailored to my situation. You can tell this organization genuinely cares about helping people in meaningful ways, whether that's financial support, useful resources, or simply helping you understand your options. I'd wholeheartedly recommend it to anyone who needs a little direction during a tough chapter.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Honestly wasn't sure what to expect…

Honestly wasn't sure what to expect when I first reached out to Helping Hands ACT, but I'm so glad I did. They walked me through everything step by step and never made me feel like a burden. The whole process was way smoother than I anticipated. These people actually care — you can feel it. 10/10 would recommend to anyone!

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great Help!

I came to Helping Hands ACT during a really tough time and they made all the difference. The team was compassionate, responsive, and genuinely invested in helping me through the process. I felt heard and supported from day one. So grateful for everything they did — highly recommend!

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Poor, Very poor revolving door service

I called and to speak to a case manager about my situation and they sent an email with numbered steps to view and the "click here links" didn't work at all. I called a second time hoping to get results and again told them my situation and the same thing. I called a third time and explained that the links didn't work and got nothing but silence, then they hung up. Just a revolving door with no way to get info. on status or anything. Just a number to call highlighted in red with a code.

March 19, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look