Helpling Reviews 

123
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Their helper ratings are rigged. They filter out bad reviews from employers, only highlight 5 star ratings. Their helpers take their own sweet time to clean as employers pay by hours, so slower work... See more

Rated 1 out of 5 stars

We are contractors for GreenClean under the Helpling platform and we have been receiving late or missing payments for all the jobs that we have done. We have tried communicating with them multiple tim... See more

Rated 1 out of 5 stars

Terrible service overall.First they promise discounts online but once you want to book - suddenly that's not there anymore. Then you request a cleaner for every 2 weeks but get charged directly... See more

Rated 1 out of 5 stars

Scam company Engaged their service but was charged even when cleaner failed to turn up for 2 consecutive weeks. Wanted to terminate their service and they still have the cheek to charge a $300 termin... See more

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1.2

Bad

TrustScore 1 out of 5

123 reviews

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1.2

All reviews

(123)

1 review in the last 12 months

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Rated 5 out of 5 stars

Finding Your Person

I’ve been using Helpling on and off for a couple of years now and on the whole, I am really happy with the service they provide. The prices are reasonable, the booking system is close to user friendly, the response time is great and I feel confident that they will provide professional, trustworthy and reliable service.
But In the end, I really think it’s all about finding the right person for you. They are, after all, in your home, handling your possessions so you need to feel comfortable with that person.
Although none of the cleaners I’ve had has done a bad job per se, I guess I’m just a little particular about how I like things done so have tried a few different people over the years. Something that Helpling facilitates really well and with the minimum of fuss.
However, I now have the lovely Yessenia and she’s fabulous. I’m so pleased with how she looks after my home.
I’d definitely recommend giving Helpling a go.

January 27, 2019
Unprompted review
Rated 5 out of 5 stars

Monica has been cleaning our home for…

Monica has been cleaning our home for several months now. I work from home and its so easy to have Monica in the house while I'm working. She is very pleasant, polite, considerate and does a great job. She is a great communicator and I have no hesitation in recommending her.

January 24, 2019
Unprompted review
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Rated 5 out of 5 stars

Thank you Helpling!

Thank you Helpling. Have been using this service for over 2 years now. I am very happy with Alejandra with her team as they are professional and friendly. Staffs from this company are also very responsive. I highly recommend Helpling!

January 23, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company
Easy to use website and great communication if any questions/ or any issues. If one cleaner does not work out, you can easily change. Cost is fair and reasonable.

January 22, 2019
Unprompted review
Rated 4 out of 5 stars

Personal service and support

Helpling provides a personal service and support, fulfilling your needs. They follow up how everything is going to make sure it goes as smoothly as possible. When inconveniences happen, because they do happen, they're there to help remediate.
Strongly recommended.

January 18, 2019
Unprompted review
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Rated 5 out of 5 stars

Effie was excellent

Effie was excellent. Very professional, great communicator and exceeded my expectations with cleaning quality. Thank you Effie! Will definitely recommend you to everyone!

December 7, 2018
Unprompted review
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