Help Medical Supplies Reviews 

167
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

My great purchasing experience with Help Medical has been with Nick Grinberg. From the first phone call and texts I’ve been perfectly happy with the company and especially Nick. His friendly attitude... See more

Rated 5 out of 5 stars

I've spent an entire week jumping through hoops for a local company, and STILL don't have a machine. After emailing my prescription to Jonathon, he was able to set me up in under 20 minutes! The custo... See more

Rated 1 out of 5 stars

Use Amazon, stay away from these non caring scammers. I ordered a mask on a Wednesday and paid for 2 day FED EX deliver. I received a confirmation email form HelpMedicalsupplies.com stating that my o... See more

Rated 2 out of 5 stars

I ordered replacement filters from this company and both of the items i received were incorrect. Their website listed a 10 pack of filters and only one arrived. They told me it was a mistake in the we... See more

Company details

  1. Health & Medical

Information provided by various external sources

is dedicated to offering you the most competitive pricing with our and providing you with the service and equipment you need to breathe easier and get a good nights sleep!


Contact info

3.8

Great

TrustScore 4 out of 5

167 reviews

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No recent history of asking for reviews

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3.8

All reviews

(167)

7 reviews in the last 12 months

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Rated 4 out of 5 stars

Good service, but please be careful to review info on the website before you buy.

Very quick delivery and the ResMed Airsense 10 works well. Just 4 stars, because the unit did not ship with a power cord, and I did not receive the unit that I thought I was ordering. Confusing number of options for Resmed 10's, and I ordered the wrong model. Be careful to read the descriptions, and I think they should provide more info on their website to highlight differences. A comparison table would be nice. The "card to cloud" model I received has no cellular connectivity and it does not communicate with the Resmed App. You have to bring or send the sd card to your provider for them to review your sleep data. I did not realize this until after I had opened the box and hooked up the equipment.

September 26, 2023
Unprompted review
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Rated 1 out of 5 stars

NO refund on defective product--beware!

ordered cpap mask - received, used briefly, and found it to be defective. However, they say once package opened, can't get your money back. DO NOT BUY FROM THIS COMPANY. They will take your money & offer no recourse to faulty equipment.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Eric and Help Medical Supplies were…

Eric and Help Medical Supplies were incredibly helpful when I needed a replacement part for a CPAP for a visiting relative. Eric responded to my request immediately and they had the tube that I needed. I was able to pick it up within an hour. Eric was great, and available to call in case we had any questions. Great location in the city for easy pick up, and a really good price.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent price, service and fast shipping

Superior service and fast shipping. Excellent price for the ResMed AirCurve 10. In fact, we paid significantly less out of pocket than we did when we bought the original one 8 years prior through our insurance.

January 26, 2023
Unprompted review
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Rated 5 out of 5 stars

OMG...this is the best company ever

OMG...this is the best company ever. The products are affordable. ERIC Jackson is the best. Very professional and knowledgeable. He helped me make the best selection for my mother. If you need emergency CPAP accessories, this is the right place to come. Thank you Eric.

January 27, 2023
Unprompted review
Rated 1 out of 5 stars

Bad products bad seller

I bought a Mirage Quattro Full face mask from these people and it never worked out of the box. It leaked so bad it was usless from the first try. When I tried to send it back they refused because it was a "hygienic item" but they never defined what a hygienic item was. The mask cost 50% more than other comparable masks. Do not do business with this company

October 25, 2022
Unprompted review
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Rated 5 out of 5 stars

needed travel cpap mask

needed travel cpap mask and ERIC was ve the day....or week ! Eric was a pleasure to deal with and from now on i will buy my supplies from him!

August 31, 2022
Unprompted review
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Rated 5 out of 5 stars

Jeanette😇, Nick😇, and HMS🇺🇸💯%

I would like to extend an appreciative thanks to "Jeanette" and "Nick" for their friendly and knowledgable assistance. I suffer from "Long Covid" and after 10 months of recovery, I am ready to get back to work, but I had the most difficult time finding the unit I researched, and Jeanette found me a better alternative in, literally, 10 seconds, it was so fast and Nick text me the specs while I was talking to Jeanette...What a team...and I was able to pay a little extra to get it next day. I am currently functioning with a 80% lung capacity and in order for me to get back some semblance of my life pre-Covid, I needed a POC for recreation, work, traveling etc. Great Big Thanks to Jeanette😇, Nick😇, and HMS🇺🇸💯%

Kind Regards
Terrance Barrow
08/26/2022

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

I came to NYC for the weekend realized…

I came to NYC for the weekend realized I forgot my CPAP Power cord. Found Help medical by googling and saw it was fairly close to my hotel--a long walk. So called and Eric said to come right over He had three cords for me to choose from and luckily had the exact one and it was inexpensive too, just $62. So glad I found them.

August 21, 2022
Unprompted review
Rated 5 out of 5 stars

I came to NYC on a Saturday to move a…

I came to NYC on a Saturday to move a daughter into college and discovered I had somehow forgotten my CPAP mask. I googled “Resmed suppliers near the East Village” and found Help Medical Supplies. When I called, Eric was so helpful and told me he had just what I needed. When I arrived and picked up the mask, he was such a nice guy and helped me get just the right fit. Thanks Eric for saving me from a weekend of disruptive snoring!

August 21, 2022
Unprompted review
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