Exactly what I ordered
Exactly what I ordered. Good product. Delivered quickly. Will definitely buy from Helveticus again.
March 26, 2023
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Company details
Written by the company
Suppliers of Tabletop Wargame Products, Paints and Tools
Contact info
14 The Crescent, Weaverham, CW8 3LQ, Northwich, United Kingdom
- 07932375000
- tom@helveticusgaming.com
- helveticusgaming.com
4.6
Excellent
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent product and delivered quickly
March 20, 2023
Reply from Helveticus Gaming
Hi Gary
Thank you for taking the time to fill out a review, it helps us out a lot!
We're so glad the basing kit and brush met expectations and that you were happy with delivery time.
We hope to see you again soon
Kind Regards,
Tom
Excellent service and products
March 2, 2023
Reply from Helveticus Gaming
Hello Derek,
Thank you so much for taking the time to leave a review. It's greatly appreciated and helps small businesses like us a lot.
We're so happy that you chose to shop with us and hope you enjoy your products.
We hope to see you again soon.
Kindest Regards,
Tom
Outstanding!!!
Excellent seller who made my whole experience easier, easy communication and prompt delivery! The mat is great quality and I would highly recommend to anyone else looking for one to battle over.
January 30, 2022
Once again...I ordered and smooth…
Once again...I ordered and smooth process.great miniatures and service..wouldn't hesitate to order again..
January 23, 2022
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Great prices arrived quickly
Purchased Army Painter paints and hobby brushes. The prices were competitive and the goods were dispatched quickly. I would definitely order again.
January 4, 2022
Unprompted review
Company kept me up to date with my…
Company kept me up to date with my order progress and it arrives in perfect condition. Scenery and table matt both excellent!
September 24, 2021
Reply from Helveticus Gaming
Hi Dan,
Thank you so much for the 5* review. It is really appreciated.
So happy to hear that it arrived in perfect condition - one of the many reasons why we choose DPD Local as our courier.
I hope you enjoy your matt and terrain and that they see plenty of use.
We look forward to welcoming you to the store again soon. Please remember that you will gain additional reward points when new customers use your referral link.
Best Wishes,
Tom
As ever, fantastic
As ever, fantastic customer service, very prompt dispatch, and great prices. Tom was available to provide help when required, and able to order in items I needed. 5/5, would highly recommend
September 16, 2021
Reply from Helveticus Gaming
Hi Ben,
Thank you again for the 5* review, your feedback is always valued and we're so glad you decided to come back to shop with us.
Please don't forget to share your member referral link with your friends and fellow social-group-users to earn yourself bonus reward points when they make their first purchase. As a sweetener they'll get 10% off their first order!!
We hope to welcome you back again soon. Please get in touch if there's any particular items you want us to get in for you.
Best Wishes,
Tom
Great selection and great service
Great selection and great service, what more to say apart from an absolute gem of a store !
September 7, 2021
Reply from Helveticus Gaming
Thank you so much for the 5* review. Its really appreciated.
What more can I say other than you are an absolute gem of a customer!
We'd also like to advise that we have just started up a reward scheme for site members, where you can earn points from purchases, and by recommending us to your friends!
Completely free to become a member, and we'll backdate any points you would have earned so far through purchases.
We hope to welcome you back to store soon.
Best wishes and stay safe,
Tom
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First time ordered
First time ordered, i thought the mat was reasonably priced, updated with order status and item received within 2 working days. Very pleased with the service and will not hesitate to use them again.
September 1, 2021
Reply from Helveticus Gaming
Hi Ross,
Many thanks for you review, its really appreciated!
We do try to ensure our prices are competitive and hope that we are able to reduce the prices of the mats further still, once the shipping costs from EU have calmed down a bit.
I'm so glad that you're pleased with the service and we look forward to your next visit.
Please remember to get in touch if you have any specific items requests.
Kind Regards,
Tom
Reply from Helveticus Gaming
Hi Terry,
Thank you for taking the time to leave a review, these really go a long way in terms of helping us to build up our brand.
We're glad to see that our customers approve of our communication style, we do hope that this helps create a better shopping experience.
We hope to welcome you to our store again, and please get in touch if you have any specific product requests.
Kind Regards,
Tom
Great product arrived in good time.
August 26, 2021
Reply from Helveticus Gaming
Hi Andrew,
Thank you very much for the 5* review, it's really appreciated.
So glad to hear that the product arrived in good time, this is one of the reasons behind us opting to use DPD Local for all of our deliveries. That and their tracker and delivery timeslots that they provide means that you can plan your day, rather than waiting around for your order.
We hope to see you again soon. As I like to remind everybody, please get in touch if you require a product that we don't have on our store - we will always try and fulfil these requests.
Best Wishes,
Tom
Awesome service
Awesome service , great products, I'll be buying from Helveticus Gaming again (and soon!) Top class customer support , had almost an immediate reply from Tom confirming my order, and then 24 hrs later an up date as to when my order would be delivered - really pleased with the whole process!
August 25, 2021
Reply from Helveticus Gaming
Hi Sion,
Thank you so much for the glowing review. So glad to hear that you'll be shopping with us again, we look forward to it!!
We do try our best to ensure that communication is top class, and we're happy to see that this is recognised.
We're still growing so please tell your follow hobbyists about us. Please also get in touch if you're ever after any product that we don't have, we'll do our best to get stock in on request.
Absolute best regards,
Tom
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Helveticus
Fantastic delivery, good quality product at a good price. Help is on hand if you need it.
All packed safe and secure.
August 11, 2021
Reply from Helveticus Gaming
Hi Robert,
It was an absolute pleasure. Thank you so much for your order and thank you for taking the time to complete a Trustpilot review. These really do help us in building our brand.
Please don't hesitate to get in touch if you have any specific product requests.
We hope to see you again soon.
Take care and stay safe,
Tom
very prompt and good service.
August 10, 2021
Reply from Helveticus Gaming
Hi Paul,
Thank you very much for the 5* review. It is really appreciated!
We pride ourselves with our fast service and are glad to see that this is noticed by our customers.
We hope to welcome you back again soon. Please remember, if you have a specific item request please don't hesitate to get in touch.
Best Wishes,
Tom
Great experience with Tom
Great experience with Tom. Requested certain items and had them delivered at a great price. Communication was stellar and will be using again for sure.
August 4, 2021
Reply from Helveticus Gaming
Hi Chi,
Thank you for the amazing feedback. It was a pleasure assisting you and fulfilling your order.
We're looking to engage more with the Infinity community and expand our range. Kindly spread the word amongst your friends and gaming circles.
I eagerly await your next visit with us.
Best Wishes,
Tom
Great service and quick delivery
Great service from Tom, clear and concise communication at all stages would recommend to others 👍 keep up the good work. Delivery was really quick!
August 3, 2021
Reply from Helveticus Gaming
Hi Craig,
Thank you for the positive feedback, it is greatly appreciated.
We're glad that the communication is up to standard, as we take great care to ensure that the customer is kept in the loop with all aspects of the order journey. We also take pride in our quick delivery provided by DPD Local.
We look forward to your next visit. Please let us know if there is any products you want us to get in for you. We are keen to stress this as we are always looking to increase our product range.
Best Wishes,
Tom
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Reply from Helveticus Gaming
Hi Andrew,
Thank you for the 5 star review!! We hope you enjoy your products and look forward to welcoming you to the store again.
We're keen to stress that if there is ever any product you want but we don't have, please get in touch - we will always look to get your items in stock.
Thanks again,
Tom
Amazing Webstore
I signed up with the webstore and was almost immediately greeted by an online team member, i then placed an order and was told it had been despatched within a short while of placing said order, received it the following day, this webstore clearly goes a step further than some, i would highly recommend it.
July 21, 2021
Reply from Helveticus Gaming
Hi Damon,
Thank you so much for the positive feedback, this means a great deal to us!! We take great pride in our fast dispatch and are glad to see that this is appreciated by our customers.
We look forward to welcoming you to our store again. Please remember, if there is anything you want that we do not stock, please get in touch and we will do what we can.
Best Wishes,
Tom
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