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2.8
3 reviews
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Keine Rücksendemöglichkeit , da Zustelladresse unbekannt und auf mail anfragen wird seit Wochen nicht geantwortet; ich würde NICHT bei Helvtisound einkaufen, auch wenn das Hörgerät "günstig" ist, weil wenn es nicht passt wie bei mir, sitzt man auf den Kosten..enorm schlechter Kundenservice!!
Hörgeräte funktionieren nicht, sie Rauschen Pfeifen und Hallen.
Vermutlich billiger Chinaschrott.
Keine Rückgabemöglichkeit.
Finger weg von diesen Betrügerischen Angebot.
Attenzione: servizio clienti inesistente e garanzia di reso non rispettataHo acquistato un apparecchio acustico Helvetisound attirato dalla "garanzia di prova di 45 giorni" pubblicizzata sul sito. La qualità del dispositivo si è rivelata del tutto insufficiente. Ho richiesto il reso e il rimborso ampiamente nei tempi stabiliti, ma l'assistenza si è rifiutata di fornire l'indirizzo di spedizione e il codice RMA. Dopo aver tentato invano una conciliazione, l'azienda ha smesso completamente di rispondere alle email e ai solleciti, ignorando persino la loro stessa offerta di rimborso. Esperienza pessima, sconsiglio vivamente l'acquisto. Causa avviata per chargeback bancario.
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