Hemphasize Reviews 

103
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Went in and spoke to oli and Adam, both were incredibly helpful and really showed there knowledge. I spoke to them about being epileptic and despite being on anti seizure medication for roughly 13 yea... See more

Rated 5 out of 5 stars

Great shop, filled with lovely people who genuinely care. My mum am I found this shop at the right time. Mum been recently diagnosed with Dementia, which hit the whole family hard. Mum bo... See more

Rated 5 out of 5 stars

This is how all businesses should perform! Great products and outstanding customer service from knowledgeable staff who are always on hand and happy to offer any advice if required. Upon deciding wh... See more

Company replied

Rated 5 out of 5 stars

I was on holiday in Cornwall with the family this year, and my son told me about Hemphasize. I'd been taking painkillers every day for weeks, but had never considered cbd oil as an alternative. I popp... See more

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4.9

Excellent

TrustScore 5 out of 5

103 reviews

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4.9

All reviews

(103)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

CBD and epilepsy

Went in and spoke to oli and Adam, both were incredibly helpful and really showed there knowledge. I spoke to them about being epileptic and despite being on anti seizure medication for roughly 13 years wanted to try something different and had heard lots about cbd but wanted some more advice. I’ve now been taking cbd oil and their kokoro capsules (to help with sleep and anxiety) for just over 2 months and have noticed a huge difference, would 100% recommend popping in to see them even just for a chat to find out more, all the staff really know there stuff and are so helpful in the different routes and the benefits of each item within the shop

July 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic shop

Great shop, filled with lovely people who genuinely care.
My mum am I found this shop at the right time. Mum been recently diagnosed with Dementia, which hit the whole family hard.
Mum booked an appointment with Adam and came out feeling happier than she has been in a while. She has stuck to the supplements and diet plan that had been advised and 6 weeks on her balance, co-ordination and stability have noticeably improved and she is not feeling the cold as much as she used to.
This shop and more importantly the lovely team have given us a lot of support and I couldn't recommend them highly enough.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

We’ve just had the most incredible chat…

We’ve just had the most incredible chat with Adam from Hemphasize. Right time, right place. The knowledge and understanding was next level. I could have chatted to him all day. Came away feeling educated and enlightened. We need more people like you Adam to help get the world back on track. If you’re feeling at a loose end with your health and need some inspiration, you’ll find guidance and a new direction in his shop. We also had the pleasure of meeting Kerry. Both a huge help. Thank you for your EXCELLENT customer service and communication today. Many could learn heaps from you. Vix and Tim x

June 9, 2026
Unprompted review
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Reply from Hemphasize

Hi Vicky,

Thank you so much for your heartfelt review. We're delighted that Adam and Kerry were able to provide the guidance and support you were looking for. Your kind words truly mean the world to us, and we're so pleased you left feeling informed, inspired and confident. We look forward to welcoming you both back again soon!

The Team

Rated 5 out of 5 stars

Great postal service and in store

Great service through the post and in the shop. Spoke with the founder in the shop and is a super knowledgeable person with real life experience for herbals and medicine. Really thankful for them taking the time to explain health and wellbeing products. Staff always knowledgeable and helpful.

May 27, 2026
Unprompted review
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Reply from Hemphasize

Hi Melissa,

Thank you for your wonderful review! We're delighted to hear you've had such a great experience both in-store and through the post. It means a lot to know our team's knowledge and genuine passion for health and wellbeing made a difference. We really appreciate your support and look forward to helping you again soon.

The Team

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Rated 5 out of 5 stars

Absolute legends really friendly and…

Absolute legends really friendly and sorted us out with some proper kit , big ups ollie And adam

May 12, 2026
Unprompted review
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Reply from Hemphasize

Hi Dillon,

Thank you for the brilliant review! We're really pleased Oli and Adam could help get you sorted with the right kit. Your support means a lot, and we look forward to seeing you again soon!

The Team

Rated 5 out of 5 stars

Brilliant company

The customer service from these people is second to none. Brilliant staff always happy to answer any queries, polite and friendly. Received my order within a couple of days AMAZING

April 24, 2026
Unprompted review
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Reply from Hemphasize

Hi Lin,

Thank you for your lovely review! We're delighted to hear you had such a positive experience with both our customer service and speedy delivery. Your kind words mean a lot to the team, and we look forward to helping you again soon.

The Team

Rated 5 out of 5 stars

HONESTLY firstly the customer service…

HONESTLY firstly the customer service from these guys is second to none , so informative and the fact they have they’re own land to grow top quality products, I have bought the CBDoil and after using some from another company, this one has a slight citrus taste which is so nice, the best thing ever though has to be the freeze roll on!!! OMG, I have osteoarthritis and scoliosis, I take very strong pain killers but honestly within minutes of using this roll on I have never had such good pain relief! Worth every penny ! I would recommend these guys over and over again, on the phone, in person and even on Snapchat they are there for you constantly! Great company and great products 😃😃

April 15, 2026
Unprompted review
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Reply from Hemphasize

Hi Mrs Bradbury,

Thank you so much for your amazing review! We're thrilled to hear our customer service and products have made such a difference for you. It means a lot to know the Freeze Roll-On has helped provide such effective pain relief, and we really appreciate your kind words about our team. We look forward to supporting you again soon!

The Team

Rated 5 out of 5 stars

A must visit

Jason knows exactly what’s what! Incredible customer service as soon as you walk through the door. The vibe is immaculate and the knowledge is above and beyond. Anything you need they can accommodate.

March 22, 2026
Unprompted review
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Reply from Hemphasize

Hi Kelly,

Thank you for the fantastic review! We're delighted Jason made such a great impression and that you enjoyed the service and atmosphere in store. We really appreciate your kind words and look forward to welcoming you back again soon.

The Team

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Rated 5 out of 5 stars

Somebody finally listened

Today I popped in just to get some advice. so I briefly explained I have severe epilepsy and for the first time I actually felt heard. Ollie did a fantastic job explaining all of the different products to me. I bought the canavape berry lemonade ice vape liquid and it is the best vape flavour I have ever had. Thank you for listening Ollie and helping me make my decision. Definitely going to stick to this vape juice in the future. Good news is... They deliver to coventry 😃

February 19, 2026
Unprompted review
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Reply from Hemphasize

Hi Kiaya,

Thank you for your wonderful review! We're so pleased Oli took the time to listen and help you find the right product for your needs. It's fantastic to hear you're enjoying the Berry Lemonade Ice flavour, and we're glad we can keep you stocked up in Coventry too! We really appreciate your support.

The Team

Rated 5 out of 5 stars

Very friendly and knowledgeable staff…

Very friendly and knowledgeable staff who were welcoming and full of advice.
I would recommended to anyone.

January 5, 2026
Unprompted review
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Reply from Hemphasize

Hi Dan,

Thank you so much for your kind review! We're delighted to hear you found the team friendly, knowledgeable and welcoming. Your recommendation really means a lot to us, and we look forward to seeing you again soon.

The Team

Rated 5 out of 5 stars

No regrets, just pain relief!

Popped in to store today for some CBD balm for my end stage arthritic ankle. Mandy recommended the 4000mg roll on but at £65, I was cautious. They had one open as a tester however, so I rolled it on liberally & went for a walk around Truro. After the most pain free walk around the cobbled streets of Truro I've had in years, I went back & happily parted with £65!!! No regrets, just pain relief that I'm looking forward to & excellent customer service. Thank you ladies! ❤️

December 30, 2025
Unprompted review
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Reply from Hemphasize

Hi Lisa,

Thank you so much for your wonderful review! We're delighted you had such a positive experience with us, and we'll be sure to pass your kind words on to Mandy. It means a lot to hear you appreciated our customer service, and we look forward to welcoming you back again soon.

The Team

Rated 5 out of 5 stars

A fantastic shop in Truro!

I took my wife into the shop after she had trouble sleeping and wanted to explore CBD as an option. We spoke with Josh and were so glad we did. Josh was super friendly, incredibly knowledgeable and helpful. We purchased a bottle of CBD oil and my wife slept like a log and felt great afterwards. Thank you so much to Josh and we will definitely be back not only for the oil but also all the amazing other items in store.

November 9, 2025
Unprompted review
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Reply from Hemphasize

Hi Harley,

Thank you so much for your fantastic review! We're delighted you had such a positive experience in our Truro store, and we'll be sure to pass your kind words on to Josh. It means a lot to hear you found him friendly, knowledgeable and helpful. We really appreciate your support and look forward to welcoming you both back again soon.

The Team

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Rated 5 out of 5 stars

Highly Recommended

We had a wonderful experience in the Truro store today. Josh was incredibly knowledgable and took time to explain the products and which would be the most beneficial for my needs. Highly recommended, we will definitely be back! Thanks again Josh 😊

November 9, 2025
Unprompted review
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Reply from Hemphasize

Hi Alohna,

Thank you so much for your wonderful review! We're delighted you had such a positive experience in our Truro store, and we'll be sure to pass your kind words on to Josh. We really appreciate your recommendation and look forward to welcoming you back again soon.

The Team

Rated 5 out of 5 stars

very prompt delivery and best packaging…

very prompt delivery and best packaging I have ever seen. good product and fair price

October 25, 2025
Unprompted review
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Reply from Hemphasize

Hi Heide,

Thank you so much for your lovely review! We're delighted to hear you were happy with the fast delivery, secure packaging and value for money. We really appreciate your support and hope to welcome you back again soon.

The Team

Rated 5 out of 5 stars

Pain relief for arthritis that works

Adam and the others always offer really helpful, sound advice. We use the roll on CBD for arthritis in our knees and hands. We also use the oil drops as well but for instant pain relief we rely on the CBD roll on 4,000mg

August 9, 2025
Unprompted review
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Reply from Hemphasize

Hi Beverly,

Thank you so much for your lovely review! We're delighted to hear you've been happy with both our products and the advice you've received from the team. We really appreciate your continued support and look forward to helping you again soon.

The Team

Rated 5 out of 5 stars

Herbal medicine Specialists, legends, great work

A well stocked shop for anything CBD or cannabis related collectables.
Very knowledgeable staff with first hand experience in pioneering medicines and supplements.
We were lucky to get into great conversation with Adam himself while the shop was quiet and it was like a free consultation. Absolute Legends doing great work really helping people

July 13, 2025
Unprompted review
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Reply from Hemphasize

Hi,

Thank you so much for your fantastic review! We're really pleased you enjoyed your visit and appreciated the time and advice from the team. Your kind words and support mean a great deal to us, and we look forward to welcoming you back again soon.

The Team

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Rated 5 out of 5 stars

100% Recommend!

Ive been going to Hemphasize for years and cannot recommend or praise Adam enough for his knowledge, kindness and support.
The overall emphasis for this review is that I am now 100% medication-free. I was on Sertraline for 6+ years and was told by a consultant psychiatrist that I would be on antidepressants for the rest of my life due to high anxiety and depression - the toxic companions.
More recently I have been going through the menopause, and suffering a lot.
I was prescribed HRT by my GP back in January and got worse. It was changed in April, and I deteriorated more. My mental health was at an all-time low.
I am now off HRT completely too.
Adam told me exactly what I needed to be taking - and it’s working. I feel 100% better.
I take a combination of the CBD oil drops (CBD Oil Drops - 2000mg/20%), Kokoro tablets (Ashwaganda, Lions Mane & 5-HTP), HermajesTea (Herbal blend for women) VitaliTea (Iron Flourine Alkaline Tea Blend) and EndoBoost (powdered Seamoss and Bladderwrack for Endocrine support)
No matter what the health condition, speak to Adam first before you do anything else. That’s based on my experience. I wish I had - it would have saved me a lot of time and unnecessary suffering.
Yes it’s quite expensive, but what price can you put on your health?!

July 5, 2025
Unprompted review
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Reply from Hemphasize

Hi Holly,

Thank you so much for taking the time to leave such an amazing review. Your kind words about Adam, his knowledge and support really do mean the world to us. We're so pleased you felt listened to and supported throughout your journey. Thank you for your continued trust in us and for recommending Hemphasize – we truly appreciate your support and look forward to helping you again in the future.

The Team

Rated 5 out of 5 stars

A Shining Example to all Businesses

This is how all businesses should perform! Great products and outstanding customer service from knowledgeable staff who are always on hand and happy to offer any advice if required. Upon deciding which products you decide to purchase, they are well packed and dispatched with the speed of light. Absolute perfection and cannot fault them in any way. Thank you!

July 2, 2025
Unprompted review
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Reply from Hemphasize

Hi Lynne,

Wow, thank you so much for such an incredible review! Your kind words really do mean the world to us. We're delighted you were happy with both our customer service and the speed of your delivery. Thank you for your support, and we look forward to helping you again soon!

The Team

Rated 5 out of 5 stars

My review may help a decision, but these products could change you life!

I popped in to Hemphasize Truro in passing as I was curious to know why they are different to all the other CBD shops & products I have seen & tried. Backstory to me, is I have had bilateral hip bursitis since I was 10yrs old. I have also had fybromyalgia for the last 32 years. The day I popped in I was in the middle of a crushing flare up. With nothing to lose I asked what would benefit me. I think in all I was chatting for over an hour with the family that created Hemphasize. They explained their processes, their ingredients, where they are sourced and of course the benefits. Not once did they hard sell, compare themselves to other brands or put other brands down. Now I know why, they don't need to, the quality & potancy of Hemphasize products, show you themselves, when you take them. After feeling really hopeful, all bit it, slightly exhausted, I walked out with 20% full spectrum CBD oral drops & a packet of Endoboost as I am Menopausal & trying to lose weight. It was explained that the Endoboost wasn't that tasty, which did prepare me for my first drink. I took 2 drops of the CBD oil whilst waiting for the bus. I was prepared for the normal disgusting taste to hit my palette. It didn't happen, I could get the hempy taste, which I was told about with them being 20%, but the additional flavour was orange. I have no problem at all taking these really quite pleasant. Endoboost, I take with really cold water and hold my breath. I can without any doubt say these products are special. It took me, just under a week to feel any benefits but as I say, I was in a bad state. My energy level is way better than ever, I sleep like a baby and wake BEFORE my alarm and feel refreshed. My concentration is much better, clarity in my brain and far less foggy. No IBS, very little acid reflux, I am going to wean myself off my gastro tablets. Virtually no pain in my hips, no pain at all in my back, pelvis and shoulders, even after driving in my van all day at work. I can say for me, the results are incredible. I am going to keep taking these products without a doubt. I am happy to try their other products to benefit my physical & mental health further. I plan to kick pharmaceuticals out of my body completely.
Price wise, you get what you pay for! To me and my medical conditions, these products are priceless.

May 9, 2025
Unprompted review
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Reply from Hemphasize

Hi Pauline,

Thank you so much for taking the time to leave such an amazing and detailed review. It really does mean the world to us. We're so pleased you appreciated the time we spent with you and our honest, no-pressure approach to helping you find the right products. Your support and recommendation mean so much to our family business, and we look forward to welcoming you back again soon.

The Team

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