Hench Club Reviews 

26
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Been using Hench Club for over 5 years now, product always grade A, yes I’ve had delayed deliveries but this is life, had my M&S food shop delivery delayed last week, dont mean it’s a scam, send the l... See more

Rated 1 out of 5 stars

SCAM!! Do not buy from this website. Total waste of time and money. Anything more than 1 star is a Fake review! I’m currently in the process of getting my money back and getting this website banned. N... See more

Rated 5 out of 5 stars

I’ve been using this company for a couple of years now and have had no problems whatsoever. If there’s a delay in items being sent, I’m informed promptly and offered an alternative. Excellent customer... See more

Rated 5 out of 5 stars

It’s always worrying when you use a new site for purchases, but I tried this one a few months ago and haven’t looked back. - Great products. - Excellent customer service (with an actual human.... See more

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3.6

Average

TrustScore 3.5 out of 5

26 reviews

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3.6

All reviews

(26)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Been using Hench Club for 5 years

Been using Hench Club for over 5 years now, product always grade A, yes I’ve had delayed deliveries but this is life, had my M&S food shop delivery delayed last week, dont mean it’s a scam, send the lads at Hench a email they may not reply in 5mins they have a life as well, be patient they will get back to you and resolve any issues. Never let me down.

June 24, 2026
Unprompted review
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Rated 4 out of 5 stars

Slow but alright company

Product turned up..took longer than advertised but i got the correct product as paid for.
Tracking number came same day as delivery never mind. Least i got what i ordered.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and products.

I’ve been using this company for a couple of years now and have had no problems whatsoever. If there’s a delay in items being sent, I’m informed promptly and offered an alternative. Excellent customer service and excellent products, with a quick turnaround time. I wouldn’t go anywhere else.

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

Good customer service

There was som technical error with postage company, which made me slightly concerned.
So I requested refund which was given to me in a timely fashion.
Thank you

July 24, 2024
Unprompted review
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Rated 1 out of 5 stars

Have used this company before and had a…

Have used this company before and had a good experience
Bought some items again and paid the £7.00 next day delivery, 5 days on and still waiting and no response
I would avoid using this company there are many more companies on line that do a much better job

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

They were prompt in responding to my…

They were prompt in responding to my emails and any questions I had. Payment went through ok and it was all sent out the next day and received the day after.

I’m very happy with my order and will definitely be ordering from this company again.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great service.

Some items ordered were not in stock, alternatives were offered for similar prices and all in all it’s been great service, took 2 days to receive my order, good communication, brilliant service, would definitely recommend!

February 11, 2023
Unprompted review
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Rated 1 out of 5 stars

Ordered three times none of the times…

Ordered three times none of the times they had what I ordered. It was ok the first time as communication was good the second time was odd but at least there was communication. The third time I was almost completely ignored. I'm not a big user but I'm loyal so I guess I didn't bring in enough money. But not recommended

September 28, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM! Do NOT Buy from here.

SCAM!! Do not buy from this website. Total waste of time and money. Anything more than 1 star is a Fake review! I’m currently in the process of getting my money back and getting this website banned. Numerous excuses as to why my delivery is late, won’t give me a tracking number to prove anything has been sent and responses are a myth from this company… IF YOU’RE PLANNING ON DOING A SERIOUS CYCLE WITHOUT HAVING TO WORRY ABOUT DELAYS AND UNEXPECTED BREAKS FIND ANOTHER SUPPLIER!

December 16, 2021
Unprompted review
Rated 1 out of 5 stars

Never again

Never again, only ordered two Items both were changed without consulting me, Not recommended.

December 10, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent service.

Excellent service.
Responds to emails and very helpful.
Super quick and reliable delivery!
I honestly could not recommend them enough!
Many thanks guys!

May 15, 2021
Unprompted review
Rated 5 out of 5 stars

A rare mix of great products and a personal customer service experience

It’s always worrying when you use a new site for purchases, but I tried this one a few months ago and haven’t looked back.

- Great products.
- Excellent customer service (with an actual human. Massive plus)
- Next day delivery (I hate waiting)
- IF a product is out of stock, which is rare in my experience. They will contact, offer an alternative, with no worries if you don’t take.

All you want out of a shopping experience is the above. This place has it.

January 15, 2021
Unprompted review
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Rated 1 out of 5 stars

Basically

Basically, I bought something and didn't work at all. Let you know I am training for 7 years and trust me, I have much experience for these products. I am very disapointed. BTW, in real life, they don't look like in the pictures.

February 16, 2020
Unprompted review
Rated 1 out of 5 stars

Item does not look anything like legit

Item does not look anything like legit. For sure it is not original as the packaging look completely different than on their website. Will look somewhere else for my next supply.

January 14, 2020
Unprompted review

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