The product (fully adjustable pro 3,0) is an excellent ladder, very stable and safe to use at heights, and enables you to work very close to the plant, tree or topiary you need to prune. It 's therefo... See more
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Review summary
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Replied to 64% of negative reviews
Typically replies within 1 week
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Very good customer service
Close contact with the customer, good follow up by customer service.
Excellent communication
The company guided me honestly and explained what would be the best option to choose the right ladder for my purposes. Although the ladder was out of stock, the delivery was executed within 2 weeks.
Quality and design of product
Delivery on the day of request. Quality and design of the product. At this moment used during building and renovation activities round a house on a sloping terrain. Turned out to be a very very useful and stable product.
Extremely fast helpdesk
Extremely fast helpdesk. Answers to email within 2 hours.
Ladder with a small default.
Very rapid replacement.
Very happy with customer support!
Very friendly customer support and quick to the point answers to my questions.
Ordering was easy and efficient, delivery within a week.
Very happy with the product
Thanks!
Safe stable hedge cutting.
A well engineered hedge cutting platform. As I am in my 70's it makes me feel safe and stops the need for over reaching the top of my 3.5m hedge. Lightweight yet strong. I have modified it by bolting on a swivle wheel to make it easier to move into location. Great product.
Excellent after service from dealer in…
Excellent after service from dealer in the Netherlands! The ladder had been damaged during the delivery. After reporting it by mail, i received an answer in no time and the damaged part by post within a couple of days.
Customer service were very helpful and…
Customer service were very helpful and quickly reimbursed my VAT when I had to pay VAT again for customs clearance.
Ladder delivered promptly, seems very good quality
Relatively expense but I'll be able to cut my hedges safely now. Very pleased.
The warning for delivery could be a…
The warning for delivery could be a little bit sooner, the product is perfect👍
fast delivery and agreement on delivery…
fast delivery and agreement on delivery date. Quality of the ladder.
Excellent choice
The ladder exceeded my highest expectations. Very well made, ultralight, safe and pratical.
Delivered on time, well packed and documented, thank you !
I'm impressed by the excellent quality…
I'm impressed by the excellent quality and safety of the tripod ladder
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