Hera Aqua Reviews 

13
TrustScore 4.5 out of 5

4.5

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Company details

  1. Water Softening Equipment Supplier

Written by the company

We are on a mission to make soft water accessible for everyone, no matter where they live. Hera Aqua exists so no one has to feel stuck between hard water and impossible installation requirements. It’s for families, renters, parents, and anyone who simply wants healthier skin, softer hair, and a better daily experience.


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4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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4.5

All reviews

(13)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Really impressed after just two weeks

So far, I’m really happy with it! I’ve had the Hera Aqua for about two weeks and the difference is honestly quite noticeable. The water feels much softer and smoother, and my scalp has stopped itching completely. My dandruff has also gone.

Interestingly, one of my family members has also had an area of sensitive skin that had been bothering them for quite a while, and that has improved as well since we started using it.

It’s only been two weeks, so I’ll see how it goes long term, but so far I’m really pleased with it and glad I bought it.

August 8, 2026
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Reply from Hera Aqua

We really appreciate the review! And we're so glad that you and your family are feeling the difference with soft water and have better scalp and skin.

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Rated 5 out of 5 stars

less water marks

it makes your hair less tangle and less water marks on the shower screen

July 29, 2026
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Reply from Hera Aqua

Thanks for the review! We're glad that our water softener is able to tangle your hair less and also leave less water marks on your shower screen.

Rated 5 out of 5 stars

The product does the work

The product simply does the work, I live in a really hard water area, so I could feel the difference dramatically. However, it requires to regen in less than 2 weeks of time, in case of mine for a 2 people household. You’ll know when it needs to regen as you could feel it, or you could use their test kit to do a quick test.

Customers service is brilliant. Lina always responds quickly.

July 18, 2026
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Reply from Hera Aqua

Thanks for the review! We're glad that the product simply does work and that you can feel the difference. And thanks for appreciating our customer service!

Rated 5 out of 5 stars

Highly recommended

I’ve been using the Hera Aqua water softener for about 10 days now, and I’m really impressed with it so far.

It was very easy to install and doesn’t take up much space. The first couple of showers felt a little funny because the water is “slippery” compared with what I was used to (hard water).

After using it for 10 days, though, I’m really enjoying the difference. The biggest change I’ve noticed is with my hair , it feels much softer and smoother.

I even tried without using conditioner, and my hair was still surprisingly smooth!

July 28, 2026
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Reply from Hera Aqua

Thank you so much for the review! We're really glad that we're softening your water and keeping your hair smooth!

Rated 5 out of 5 stars

Great product

Great product! This water softener is easy to install and effectively soften the water for shower! Perfect for those that cannot or don’t want to install a big water softener for their home.

July 20, 2026
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Reply from Hera Aqua

Thanks for the review! That's exactly the intent and purpose of our Hera Aqua water softeners. We're very pleased that you're enjoying it.

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Rated 5 out of 5 stars

Got my order delivered today but it has defect

Got my order delivered today, the white container got a crack when I perform a check.

Edit: They reached out and sent me a new container

July 21, 2026
Unprompted review
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Reply from Hera Aqua

Apologies for the inconvenience! We hope to continue to deliver a smooth and soft experience!

Rated 5 out of 5 stars

A REAL water softener

I am very impressed with this shower water softener. Installation was incredibly easy—just plug and play, with no complicated setup required. As a renter, I especially appreciate that it can be installed without making any permanent changes.

What impressed me the most was its effectiveness. Before installation, the water quality measured around 300 ppm, but after installing the softener and verifying it with test strips, the reading dropped to 0 ppm. The difference was immediate and clearly noticeable.

The product performs exactly as advertised and has exceeded my expectations. It's an excellent solution for anyone dealing with hard water, especially renters looking for an affordable and non-invasive upgrade. I would definitely recommend it to anyone looking to improve their water quality quickly and easily.

July 15, 2026
Unprompted review
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Reply from Hera Aqua

Thank you so much for the incredible review!

Seeing the water hardness drop from 300 ppm straight down to 0 ppm is absolutely fantastic. We designed Hera Aqua to be as effortless and renter-friendly as possible, so we are thrilled to hear that this works for you!

Rated 5 out of 5 stars

If I could give it 100 stars I would

This product has made life worth living again. As a Scottish person living in England, it has made the vile sludge these people call "water" bearable. I would kill for this product.

March 22, 2026
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Reply from Hera Aqua

Thank you for the very passionate review! We really appreciate it and we're so glad that Hera Aqua is working for you!

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Rated 5 out of 5 stars

Super quick delivery which arrived in 2…

Super quick delivery which arrived in 2 days from placing the order. Installation was quick and easy and looks sleek in my shower.

Been using it for 1 month and the water honestly feels softer. Noticeably less limescale on the shower glass door. Less hair fall overall.

Highly recommend to people who are renting and struggling with hard water!

February 6, 2026
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Reply from Hera Aqua

We're so glad that Hera Aqua works for you and thanks for recommending us!

Rated 5 out of 5 stars

Effective and stylish

After using this, my skin feels much better and not irritated at all after a shower. The product is designed well—simple to use and very intuitive. It also looks clean and classy. Very happy with this purchase.

December 29, 2025
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Reply from Hera Aqua

Thank you for the review! We're glad that you're happy with the purchase, and yes to better skin!

Rated 5 out of 5 stars

Simple and effective

Hera Aqua is is the easiest way to actually soften your water! The softener comes in minimal packaging and with straightforward instructions - took about 10 mins from unboxing to testing it out. It takes up very little space, sitting easily beneath our shower shelf. So far it's been just what we wanted; you can feel the difference on hair and skin and no limescale build-up in the past two weeks since we started using it. We highly recommend!

January 24, 2026
Unprompted review
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Reply from Hera Aqua

Thank you so much for the kind words! We’re thrilled to hear that Hera Aqua is already making a difference for your hair and skin, also great to know the 10-minute setup worked exactly as planned. Enjoy the soft water!

Rated 5 out of 5 stars

It actually softens the water

Unlike the cheap shower filters from Amazon, Hera Aqua actually removes limescale and makes the water soft. Previously, I had a Harvey softener but it only softened my hot water due to our pipe configuration. Hera Aqua is a life-saver as it doesn't need access to the pipes. I just had to twist and install it between the shower water source and the shower head. Now I have fully soft water at less than a tenth of the price. The only thing to note is that I need to flush it with salt water ( dissolve 500g of Tesco table salt in the water tank that comes with the product) every month.

December 30, 2025
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Reply from Hera Aqua

Thank you for the comparison! We’re so glad we could solve your pipe configuration issue and provide a more affordable solution.

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