Kristine's swift reply to my email was a bit jarring, but in the best of ways. Normally, I'm waiting hours, or even days, for a company to reply ... and the helpfulness of their responses runs anywh... See more
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At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence. Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals. We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible. With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters. Visit us at HerbAffair.com and experience the difference!
Contact info
P.O.Box 2417, 60078-2417, Palatine, IL, United States
- 1-866-445-9040
- help@herbaffair.com
- herbaffair.com
Hasn’t replied to negative reviews
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Kristine was so helpful
Kristine was so helpful. She answered my questions speedily and correctly.
The customer service was amazing! 😍
The customer service was friendly and very professional. They responded promptly and had all the answers. 🤍🤍🤍
Tracking
I haven't tryed the products yet still waiting on capsules. But so far I've been impressed. Issues with the tracking of the purchase, is the only issues I've had so far. Emailed the company and they resolved the issue. By giving me a link to the direct site and further they will look into the issue if it is on their end.
Customer Service is AMAZING
What makes this company so Great is their Customer service. Hands down Kristine is amazing. She was prompt on returning my messages and answering any questions I had about their products. I look forward to reordering from them again.
Kristine at Herb Affair is the best!
Kristine has been so very helpful and all of my interactions with Herb Affair have been positive and have led me to good solutions. Thank you so much for being a responsive and helpful company with a great product!
Herb Affair was great to work with.
I had issues at first with getting the pay site to take my discount code. I sent an email and Kristine was very quick to reply and to help me with the discount code to work. Very pleasant to work with and she made sure I was taken care of. I can’t wait to start making my own supplements.
I purchased both the filler and…
I purchased both the filler and capsules. The quality is great and exceeded expectations. Customer service is superb and super responsive! I love my purchase and gladly write this review. One note: If you’re using a Size 000 Capsule-It filler, you’ll need to use Size 000 capsules for the best fit. Thanks for a great experience Herb Affair, I’m going to look into buying supplements from you. Thanks again!
Thanks Kristine!
Kristine was helpful and listenened to my concern. She was quick to respond also. I really like the products from Herb Affair so far and customer service seems to be top notch. Thanks for the help!
Great Service!
The support was quick and very helpful helped me resolve my issues and sent the product quickly.
I love the capsule It.
I love the capsule It. It makes it so easy to make the capsules. It's nice to know exactly what's in my capsules.
I've been using it for over a year now.
I enjoy all the herbal powders also.
Kristine handled my issue very quickly…
Kristine handled my issue very quickly and without any
problems. She was great!
Kristine was great!
Kristine was helpful and patient with me in solving my problem. I’m very happy with the service I received!
🌟🌟🌟🌟🌟
🌟🌟🌟🌟🌟
I had a fantastic experience with Herb Affair! My order was unexpectedly out of stock, but Kristine from customer service jumped in and resolved the issue promptly. She was kind, professional, and incredibly efficient. Thanks to her, everything was sorted quickly and smoothly. I’m very impressed with the support and will be shopping here again!
easy and convenient
this is my first time encapsulating something, and the process was easy. I read the instructions while watching the youtube tutorial and got it on my first go around, I was able to do it again with no issues. I've already recommended this brand to other friends trying to do the same thing! I couldn't find many 3rd party reviews for the site so wanted to contribute
My order specs were incorrect and I…
My order specs were incorrect and I needed to have it changed before my item shipped. They were quickly on it and changed the order in a timely manner. Well done!
The customer service is fantastic
The customer service is fantastic. There was a problem with one of their products that I made them aware of and they were on it quickly. I did not expect anything to be replaced, I just wanted them to be aware and they went beyond that by replacing what I had used and then some! This company stands by what they say by doing everything possible to give you a great product and great service!
It was super easy to get help
It was super easy to get help; Kristine was very quick and responsive.
Awesome customer service!!
Awesome customer service!!! She responded to my question in less than an hour! She gave me complete confidence in my purchase and resolved my question. I highly recommend her and the company she represents! Thank you!
Customer service 👌
It was easy to get in contact with Herb Affair and they answer their emails in a timely manner!!!
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