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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and the speed of the delivery service, often noting that orders arrive within 24 to 48 hours. Many consumers are highly impressed with the ease of ordering and the overall service, expressing satisfaction with their purchases and a strong intent to reorder. However, some customers also noted that delivery information was occasionally unavailable or that the delivery itself was questionable.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the ease of ordering and the... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the competitive pricing, often noting... See more

Product

Customers had positive experiences with the product. Many reviewers praised its quality, with some stating... See more

Service

People report positive experiences with service. Customers consistently praise the great service and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery and cheapest price online. I’ve had the chocolate and the cafe late flavours before and love them. I get the protein i need for breakfast and lunch and I can eat what I want for dinner w... See more

Company replied

Rated 5 out of 5 stars

Herbal Shop UK has a competitive pricing and delivery in less than 48 hours. I am a first time buyer and highly impressed with the service and would definitely place a bulk order next time. Thank y... See more

Company replied

Rated 5 out of 5 stars

Very impressed with the ease of use when ordering. The price was good and delivery was excellent. I ordered at lunch time on Friday and it was delivered to my home Saturday early afternoon. Five stars... See more

Company replied

Rated 5 out of 5 stars

Ordered Saturday evening, delivered Tuesday morning, this was the second order, would highly recommend ease of ordering, Royal Mail tracked24. Informed of process all along

Company replied


Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

Herbal shop is an online supplier of Herbalife products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

April 9, 2026
Herbal Shop UK logo

Reply from Herbal Shop UK

Thank you for using our business and sharing the feedback. We are delighted you are happy and hope to see you again. Cheers

Rated 5 out of 5 stars

Repeat purchase

Repeat purchase. Always very helpful and quick delivery.

March 4, 2026
Herbal Shop UK logo

Reply from Herbal Shop UK

Your business means a lot to us and we really appreciate your feedback and support.

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Rated 5 out of 5 stars

Fast delivery

Ordered Saturday evening, delivered Tuesday morning, this was the second order, would highly recommend ease of ordering, Royal Mail tracked24. Informed of process all along

January 31, 2026
Herbal Shop UK logo

Reply from Herbal Shop UK

Many thanks for ordering again and taking the time to review

Rated 5 out of 5 stars

Excellent service from Jon at Herbalife…

Excellent service from Jon at Herbalife shop I have used several times and will be ordering again soon
Fast informative reliable

September 30, 2025
Herbal Shop UK logo

Reply from Herbal Shop UK

Thanks for your business & review, we hope to service you again soon.

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Rated 2 out of 5 stars

Delivery Time Too Long

Ordered on 28/12/25 still no delivery info available on 9/1/26. Still waiting…

December 28, 2025
Unprompted review
Herbal Shop UK logo

Reply from Herbal Shop UK

Hi, sorry you had an issue with delivery. I’m glad we located it at your neighbours. Thanks Jon

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Rated 5 out of 5 stars

Excellent

Quick efficient service excellent customer service and value for money I would recommend to anyone

January 2, 2026
Herbal Shop UK logo

Reply from Herbal Shop UK

Many thanks, we love having great return customers like yourself

Rated 5 out of 5 stars

Absolutely Brilliant service as always

Absolutely Brilliant service as always! would recommend 100 % thank you

December 8, 2025
Herbal Shop UK logo

Reply from Herbal Shop UK

Thank you for taking the time to provide a review. Delighted to have you return to our store. Many thanks

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