Ordered on a Sunday and arrived by Tuesday, never any delays, comes when they say with full tracking, package secure never damaged inside. Nice clean products with long use by date. Couple of emails... See more
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The delivery was absolutely super fast. Yes the products are over priced in my opinion, but the wife loves them. Items arrived really well packaged and super fast, so would recommend this seller.
I always get my packages on time if not earlier, always great products :) Unfortunately this time around my package wasn't sealed correctly and is being looked into now by customer service,they wh... See more
Order delivered with quick turnaround. Herbalife has become a way of life to keep a healthy level. Herbalife Superbuy are always my go-to suppliers, good prices, fast delivery.
Company details
Information provided by various external sources
This is the website of a Herbalife Nutrition Independent Member - Purchase Herbalife products online and get it delivered anywhere in the UK.
Contact info
United Kingdom
- herbalsuperbuy.co.uk
4.4
Excellent
150 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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NO WORDS, WOULDNT EVEN GIVE ONE STAR
UNPROFESSIONAL!!!!
ordered shakes of this website and was advised that it is being dispatched. I then received an email the following day saying that my order has been cancelled due to unforeseen circumstances. CARE TO EXPLAIN AS YOU'VE TAKEN MY MONEY? email also said that I haven't been given a refund. When I emailed them, I got a mail delivery notification advising that I had been blocked. If you're thinking of using them, PLEASE, THINK TWICE!!!!! THIEVES
January 24, 2024
Unprompted review
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Super fast delivery
I ordered my package yesterday at 11.37am and my goods are here in less than 24 hours!
I was kept fully up to date on my parcel dispatch and delivery too.
Brilliant products and the best prices I have seen.
This is my second order and will certainly continue to purchase from herbalsuperbuy.
Thank you
January 5, 2024
Unprompted review
Was sceptical about ordering from them…
Was sceptical about ordering from them but I placed an order one morning and received it next day! I would use again. Genuine products and fast delivery.
September 28, 2023
Unprompted review
Terrible customer service after no delivery
I’ve placed two orders with this company… the first arrived promptly and perfectly packaged. The second hasn’t arrived and it’s been nearly 2 weeks. Left messages on the contact us page with no response… phone number provided us automated so no way of speaking to anyone. Terrible customer service if you need to contact them!!!
June 19, 2023
Unprompted review
I have ordered nearly a a week ago paid…
I have ordered nearly a a week ago paid £94,no product no email ,phone number points you to leave them a message which no one replying to.
Terrible customer service.
May 30, 2023
Unprompted review
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TERRIBLE CUSTOMER SERVICE
I placed an order and have had no email confirmation of my order though they have taken the monies nor any delivery details.. I have emailed them 3 times to enquiry where my order is and its delivery date but I have not received a response, I have even messaged them on Facebook and Instergram direct. Absolutely disgraceful service. I will never use them again.
March 31, 2023
Unprompted review
Quick delivery and good service
Ordered on the Wednesday AM. Received an email to say it may be delayed 1-2 days. Then received a dispatched email and a tracking email. Good arrived 3 days later after I ordered them on the Friday.
June 10, 2022
Unprompted review
Order not coming in time
Order not coming in time . Suppose to be in 4 days and I have 10 days and delivery is not yet
arrived..
March 1, 2022
Reply from Herbal Super Buy
We recently communicated that our Warehouse partners, Expeditors, were unexpectedly forced to shutdown their IT systems due to a targeted cyber-attack which has impacted their global operations on multiple continents. This affects all Herbalife deliveries in the UK and other regions. This has increased delivery time temporarily to within 7 days and customers are receiving their orders. We are grateful to 99% of our patient, reasonable and kind customers who see the situation for what is really is and have not rushed to give us a low rating for a crisis that has nothing to do with us.
Still not recieved the order
March 1, 2022
Reply from Herbal Super Buy
We recently communicated that our Warehouse partners, Expeditors, were unexpectedly forced to shutdown their IT systems due to a targeted cyber-attack which has impacted their global operations on multiple continents. This affects all Herbalife deliveries in the UK and other regions. This has increased delivery time temporarily to within 7 days and customers are receiving their orders. We are grateful to 99% of our patient, reasonable and kind customers who see the situation for what is really is and have not rushed to give us a low rating for a crisis that has nothing to do with us.
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Terrible service .
Terrible service .
Still waiting for my products.
Last time use this website.
March 1, 2022
Reply from Herbal Super Buy
We recently communicated that our Warehouse partners, Expeditors, were unexpectedly forced to shutdown their IT systems due to a targeted cyber-attack which has impacted their global operations on multiple continents. This affects all Herbalife deliveries in the UK and other regions. This has increased delivery time temporarily to within 7 days and customers are receiving their orders. We are grateful to 99% of our patient, reasonable and kind customers who see the situation for what is really is and have not rushed to give us a low rating for a crisis that has nothing to do with us.
Ordered on 21st Feb
Ordered on 21st Feb. Its now the evening of 1st March & I've still NOT received my products. I asked for a refund 2days ago & STILL not heard anything!
March 1, 2022
Reply from Herbal Super Buy
We recently communicated that our Warehouse partners, Expeditors, were unexpectedly forced to shutdown their IT systems due to a targeted cyber-attack which has impacted their global operations on multiple continents. This affects all Herbalife deliveries in the UK and other regions. This has increased delivery time temporarily to within 7 days and customers are receiving their orders. We are grateful to 99% of our patient, reasonable and kind customers who see the situation for what is really is and have not rushed to give us a low rating for a crisis that has nothing to do with us.
Reply from Herbal Super Buy
We recently communicated that our Warehouse partners, Expeditors, were unexpectedly forced to shutdown their IT systems due to a targeted cyber-attack which has impacted their global operations on multiple continents. This affects all Herbalife deliveries in the UK and other regions. This has increased delivery time temporarily to within 7 days and customers are receiving their orders. We are grateful to 99% of our patient, reasonable and kind customers who see the situation for what is really is and have not rushed to give us a low rating for a crisis that has nothing to do with us.
Ordered a couple of times now
Ordered a couple of times now, orders received very quickly would highly recommend to friends
February 8, 2022
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Extremely slow dispatch
Extremely slow dispatch - do not order if you need this quick (despite what the website says when you order about “ordering in the next 10 hours to guarantee delivery on Friday”)
February 5, 2022
Fast delivery!I would order again :)
February 4, 2022
great stuff but you may try and cut how…
great stuff but you may try and cut how much the cost is
February 4, 2022
Products are good value
Products are good value, just takes quite a while to get the delivery.
February 1, 2022
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Fast delivery and the usual quality of…
Fast delivery and the usual quality of Herbalife I'm used too. I've recommend the service to family already.
January 14, 2022
Satisfied customer
Order came quickly and in great condition. Great value for money, very happy customer!
January 13, 2022
The only thing that there don't do is…
The only thing that there don't do is reply to my emails 😒
January 6, 2022
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