Herbosophy Reviews 

823
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting they are often fresh and provide tangible health benefits. Many people appreciate the seamless ordering process and the outstanding customer service, which includes clear communication and helpful staff. Reviewers frequently highlight the fast, efficient, and reliable delivery service, with orders often arriving quickly and well-packaged. This consistent positive experience, combined with the trust in the product's efficacy and the company's integrity, makes it a preferred choice for many.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the excellent quality,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and efficient... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products and... See more

Service

People report positive experiences with service, consistently highlighting its superior quality and... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its ease and seamlessness, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honesty, Excellence, Trustworthy Knowledge. Consistent Targeted Presence of mind. In Quality, Process, Customer Service, and Delivery. Refreshing provision no gimmicks just straightforward wysiwyg... See more

Company replied

Rated 5 out of 5 stars

Herbosphy is fabulous. They truly care about their customers. The level of customer service is outstanding. The products are top quality and shipping is always prompt and reliable. I have never been d... See more

Company replied

Rated 5 out of 5 stars

My experience with Herbosophy was great from start to finish . My parcel arrived quickly , safely , and well packed. The Sellers communication with me was lovely. He sent me helpful much appreciat... See more

Company replied

Rated 5 out of 5 stars

Great communication all along the way. Such a nice change to receive such execellent customer service. Thankyou Jorge you deserve a raise . Have been using Velvet Bean for a few years, find it marvel... See more

Company replied


Company details

  1. Herbal Medicine Store

Written by the company

We freshly grind and encapsulate your chosen dried herbs, herbal extracts and herbal blends, at time of order. Personalised service and express postage across Australia.


Contact info

4.9

Excellent

TrustScore 5 out of 5

823 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(823)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Happy Customer

I am always happy with how efficiently my order gets to me! I also love the large variety of herbs that I have to choose from as well.

September 4, 2025
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Reply from Herbosophy

Thank you, Heidi, it's always a pleasure :)

Rated 5 out of 5 stars

Excellent quality and fresh herbs

Excellent quality and fresh herbs that are leagues ahead of anything I've purchased elsewhere. I cannot recommend highly enough.

September 1, 2025
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Reply from Herbosophy

Thank you so much, Michelle, we think so too :)

Rated 5 out of 5 stars

Quality product

Quality product, great communication regarding order status, quick delivery.

September 1, 2025
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Reply from Herbosophy

Thank you, Steve :)

Rated 5 out of 5 stars

The website has really good information…

The website has really good information about each herb product. Jorge gets back to you quickly if you need any further info. The website is easy to navigate and also easy for payments.

August 27, 2025
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Reply from Herbosophy

Thank you, Lani :)

Rated 5 out of 5 stars

Quality Products

I always trust Herbosophy products for quality. I have been using them for a number of years.

July 28, 2025
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Reply from Herbosophy

Thank you :)

Rated 5 out of 5 stars

Another Satisfying Transaction

I have been a returning customer with Herbosophy for several years now.
I recommend them to all and sundry because of the freshness of their ingredients ✅
The prompt easy process of ordering through their website ✅
And how quickly my order is dispatched and received by me ✅

Thank you Jorge for your professionalism. I hope this review finds you fit and well☺️

August 7, 2025
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Reply from Herbosophy

Thank you so much, Jen, really appreciated :)

Rated 5 out of 5 stars

Great products, great service

Always fast and efficient and great tracking service so you know when to expect your parcel
Herbosophy is always my go to for encapsulated herbs. Thanks for providing such a great service.

August 7, 2025
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Reply from Herbosophy

Thank you so much, Virginia :)

Rated 5 out of 5 stars

Never disappoints

Prompt, professional with a personalised touch! Products fresh, consistent top quality.

August 4, 2025
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Reply from Herbosophy

Thank you, Lisa, we really appreciate it :)

Rated 5 out of 5 stars

Fast delivery, quality herbs, great price

Fast delivery. Quality herbs. Good price. 5 stars. When I was looking for herbs to help with breast feeding, I found the products from herbosophy were the best price and worked better than other herbs I bought online. I have continued to use herbosophy since then and they are always fast to deliver.

July 30, 2025
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Reply from Herbosophy

Thank you, Gemma, we love that you love what we do :)

Rated 5 out of 5 stars

Quick Response

They shipped the order same day and I received it 2 days later.

August 1, 2025
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Reply from Herbosophy

Thank you, Grant :)

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