Well,the product came very quickly, it's dissolved good in cold water and has a great taste. I remain skeptical though about it's abilities because I use it one week now and not only I don't see any... See more
Company replied
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See what reviewers are saying
After a week of taking 1 spoon daily in the morning, there is significant difference! I highly recomend product, especialy for people with stomach issues. (Bloating, low energy, mood swings, etc.
Fast order procession. Fast delivery of the package, as promised. Although subtle, taste like grass or green tea, no trace of flavouring. All in all good quality product but flavour should be enhan... See more
Company replied
I love the product. I had a very good experience with this product. It really helped me feel better and I noticed a positive change after using it. It is easy to use and fits well into my daily routin... See more
Company details
Written by the company
We at Herboxa are dedicated to empowering your health journey with our superior range of natural supplements, featuring patented and clinically proven ingredients. Our strict requirements and comprehensive scientific processes ensure that every product in our product line meets the highest standards of quality and efficacy. This commitment underscores our dedication to delivering products that meet the expectations of our customers.
Contact info
Hausener Weg 61, 60489, Frankfurt, Germany
- +4915221364810
- trustpilot@herboxa.com
- herboxa.com
4.1
Great
4K reviews
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Late delivery
December 5, 2025
Reply from Herboxa
Dear Michal Petrigac,
thank you for your message.
We apologise for the delay in delivery. Shipping usually takes 1 to 3 business days. However, due to the recent Black Friday promotions and the high volume of orders processed by shipping companies, slight delays have occurred. This information is also stated on our website to keep customers informed.
We will contact the shipping company to help speed up your delivery.
Thank you for your patience and understanding.
Best regards,
Herboxa Team
Reply from Herboxa
Hello Maria Eleni,
Thank you very much for your feedback.
We are very happy to hear that our product is working well for you.
Best regards,
Herboxa Team
for me it is to sweet
December 5, 2025
Reply from Herboxa
Dear Andrea Szabó,
thank you for your feedback.
We understand that everyone has different taste preferences, and what one person enjoys may not suit another. That’s why we offer 6 different flavours, so everyone can find one that fits their taste best.
We invite you to contact us at contact@herboxa.com and share your preferences, so our support team can recommend a flavour that may suit you better.
Best regards,
Herboxa Team
Shipping issue
On website i read that they have 1-2 day shipping.
One week is over and i dont have my order yet.
December 5, 2025
Reply from Herboxa
Dear Jakub Železník,
thank you for your message.
We apologise for the delay in delivery. Shipping usually takes 1 to 3 business days. However, due to the recent Black Friday promotions and the high volume of orders processed by shipping companies, slight delays have occurred. This information is also stated on our website to keep customers informed.
We will contact the shipping company to help speed up your delivery.
Thank you for your patience and understanding.
Best regards,
Herboxa Team
Too long to ship the package
Waiting until the package was sent was too long. Delivery is extremely late as well. and even after asking when I am going to receive the package, response isn’t giving me proper date.
December 3, 2025
Reply from Herboxa
Dear Denisa,
Thank you for your message.
We sincerely apologise for the delay in your delivery.
Due to the recent Black Friday promotions, our shipping partners have experienced a high volume of orders, which has caused delays. On our website, we did mention that slight delays may occur. We will also contact the shipping company to help speed up your delivery.
Thank you very much for your patience and understanding.
Best regards,
Herboxa Team
The actual product is good
The actual product is good, it tastes nice and definitely helps with bloating, as well as making you feel somewhat lighter and better. The only problem was that I had ordered 2×3 Herboxa Supergreen to receive promotional items (whisk, bottle, shaker). Although they documented 2 of each of the promotional items on the basket as well as on the invoice, I received only 1 set. When I contacted the customer team, they requested pictures, which I provided individually, only to have them come back and ask for a picture of all items together. At this point, I left it as it was, as I found it a little odd to ask for a picture to prove I had not received something. So, my advice is to make a video and take pictures as you open it to cover yourself and make separate orders, as the postage would be free for 3 boxes anyway.
December 4, 2025
Unprompted review
Reply from Herboxa
Hello,
Thank you for your feedback, and we are truly happy to hear that you like our product and that it has helped with bloating and overall wellbeing.
Regarding the promotional items, our support team asked for a combined photo simply because this is part of the standard verification procedure. It helps us clearly see what was received and what is missing so we can resolve the issue quickly and accurately.
Please kindly send us the requested combined photo - once received, our team will handle everything and ensure that the missing items are sent to you as soon as possible.
Thank you for your understanding, and we are here to help anytime.
Best regards,
Herboxa Team
ordered 3.12.2025 and 10.12.25 still undelivered
December 3, 2025
Reply from Herboxa
Dear Martin,
Thank you for your message.
Our delivery usually takes up to 3 business days, but due to the recent Black Friday promotions and the high volume of parcels the shipping companies had to process, deliveries are experiencing slight delays.
We have contacted the shipping company, and they confirmed that your order is scheduled for delivery tomorrow, 12 December.
Thank you for your patience and understanding.
Best regards,
Herboxa Team
Mňam :) je super
November 30, 2025
Reply from Herboxa
Thank you for your message.
We apologize for the slight delay. Due to Black Friday promotions and the large number of orders the shipping companies had to process, delivery has been slightly delayed.
We have contacted the courier, and they confirmed that your order will be delivered tomorrow - 11 December.
Thank you for your patience and understanding.
Best regards,
Herboxa Team
A feeling of lightness”.
“It truly is a feeling of lightness and energy, and my overall well-being is much better.”
November 26, 2025
Quick and easy service
Quick and easy service. It is not the First time I ordered from them
December 2, 2025
Delivery was fast and they do help with…
Delivery was fast and they do help with breathing if taken regularly
December 1, 2025
I didn't get anything.
December 1, 2025
Reply from Herboxa
Hello Milan Tipul,
thank you for your message.
We can see that you placed your order on 1st of December. Delivery usually takes up to 3 business days. However, due to Black Friday promotions and the large number of orders the shipping companies had to process, there has been a slight delay.
We have confirmed with the shipping company that your package will be delivered tomorrow - 9 December.
Thank you for your understanding and patience.
Best regards,
Herboxa Team
bad customer service
November 30, 2025
Reply from Herboxa
Hello,
We have reviewed the communication with our support team. When we received your email requesting to cancel the order, it had already been dispatched. Our system is automated, and orders are transferred to the shipping company almost immediately after being placed.
Our support team kindly informed you that you could refuse the package when the courier called for delivery. However, you accepted the parcel. For this reason, we do not fully understand your complaint.
Our support team will email you again to provide assistance and resolve the issue.
Best Regards
Herboxa Team
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