HerbsPro India Reviews 46

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I had ordered acetyl L Carnitine from here, and received an expired product. I have been following up for two weeks, even though they have been replying no solution have been reached. A very poor plac... See more

Rated 1 out of 5 stars

I made online payment on 29th Nov but no response or mail was received till I made call on helpline after few days of waiting. I was again not provided any estimate delivery time nor received mail. I... See more

Rated 1 out of 5 stars

Such an unresponsive team, it's been a month, no update on order, I don't know if it has been moved or not. I paid 900rs just for shipping, the product was cheaper than that. This was really disappo... See more

Rated 2 out of 5 stars

My order received but it took a long time...and the response of Herb Pro is not satisfactory at the time of transit of my order as they didn't provide me tracking number or not replied to my mails.

Company details

  1. Herbal Medicine Store

Information provided by various external sources

Herbsproindia.com is the best online store of herbal supplements that provides health and wellness products of the best brands, including vitamins & supplements, beauty treatments, pet care, groceries and many more.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

46 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I have not received my order yet...

I have not received my order yet.... you guys are collaborated with poor courier service
7 days before my courier was moving here & there near jalandhar, still not received... m i dont what its doing at begowal post office... my destination is kapurthala which is directly proportional to jalandhar...

January 13, 2020
Unprompted review
Rated 1 out of 5 stars

Unprofessional approach

I made online payment on 29th Nov but no response or mail was received till I made call on helpline after few days of waiting. I was again not provided any estimate delivery time nor received mail. It is only after 3 weeks when I requested over phone for refund or any alternate purchase since it was already much delayed, I received a mail (first time) mentioning that my medicine is being dispatched from US.
Very unprofessional approach.

December 17, 2019
Unprompted review
Rated 1 out of 5 stars

huge huge disappointment.. never order again

There has been no information about the movement of the products. I had go message several times just to ask where my product is? The tracking details are still not given correctly. The call centre people were rude as well

November 22, 2019
Unprompted review
Rated 1 out of 5 stars

S-L-O-O-O-O-W SERVICE

My order was confirmed on 11th October 2019. As of this morning, the shipment status is showing in transit to India (having been dispatched from NYC day before yesterday, i.e., 30th October 2019). Also, 24th october is when the courier partner has received the shipment instructions from you. 13 days to dispatch an order and then a further 6 days to actually leave the US is not acceptable. Will not be using herbspro again for sure.

November 1, 2019
Unprompted review

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