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Herdwatch - Ireland Reviews 9

TrustScore 3 out of 5

3.0

REACH Hub, Grove Street, E53 HP82 Roscrea, Co. Tipperary, IE


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Rated 4 out of 5 stars

Using the app regularly really saves on paper work. Including saving copy of receipt for meds n feed etc Instant access to withdrawal dates and age of animals eg calves under 42days. Linked in wit... See more

Company replied

Rated 1 out of 5 stars

Disappointed with customer service. I called and no answer, offered a call back service that never happened and lastly no reply to the messages. Renewal more than doubled from last year it went... See more

Company replied

Rated 3 out of 5 stars

Needs ttake and input more information from our dairy program. No point running 2 programs that don’t talk to each other properly

Company replied


Company details

  1. Software Company
  2. Agricultural Service

Written by the company

Herdwatch is the leading livestock management app & software platform in Ireland, used on over 20,000 livestock farms, from sheep, beef, suckler to dairy.

Our promise to you

Written by the company

Trusted by thousands of farmers & ranchers
Herdwatch is designed to take the hassle out of livestock management. From record-keeping to herd insights, we focus on making everyday tasks faster and easier — so you can spend less time on admin and more time on the things that really matter.

30 Day Money Back Guarantee

No risk. No commitment.

Join thousands of farmers & ranchers across Ireland, the UK, and the US using Herdwatch every day. Try it for 30 days — if it doesn’t make your livestock management easier to manage, get a full refund.

Contact info

  • REACH Hub, Grove Street, E53 HP82, Roscrea, Co. Tipperary, Ireland

  • 0505-34400

3.0

Average

TrustScore 3 out of 5

9 reviews

5-star
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1-star

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Renewed them selves never asked could…

Renewed them selves never asked could they

May 14, 2026
Herdwatch - Ireland logo

Reply from Herdwatch - Ireland

Hi Paddy,

Thanks for your feedback, and we’re sorry to hear you were unhappy with your renewal experience.

Herdwatch operates as a subscription service, with renewals processed automatically to help ensure uninterrupted access to the app and your farm records. Renewal invoices are issued one month in advance of payment being taken so you can decide if you want to continue the subscription or cancel.

That said, we completely understand that subscription renewals can sometimes come as a surprise, and we’re always happy to talk through any concerns or questions you may have.

If you’d like to discuss your account, please get in touch with us at support@herdwatch.com and the team will be happy to help.

– The Herdwatch Team

Rated 4 out of 5 stars

The more you use the more you get out of app

Using the app regularly really saves on paper work. Including saving copy of receipt for meds n feed etc
Instant access to withdrawal dates and age of animals eg calves under 42days.
Linked in with icbf for more information on your herd.

May 11, 2026
Herdwatch - Ireland logo

Reply from Herdwatch - Ireland

Hi there,

Thanks a million for the review!

Great to hear you’re getting good value from using the app regularly. Saving time on paperwork and having quick access to important information like withdrawal dates, animal ages, and receipts is exactly what we’re aiming for.

It’s great to hear the ICBF integration is proving useful for your herd as well.

Really appreciate you taking the time to share your experience.

– The Herdwatch Team

Rated 1 out of 5 stars

Listen to what there customers need not…

Listen to what there customers need not what they think they need

May 1, 2026
Herdwatch - Ireland logo

Reply from Herdwatch - Ireland

Hi Seamus,

Thanks for taking the time to leave your feedback.

Listening to farmers and building around real customer needs is hugely important to us, and customer feedback plays a big part in shaping Herdwatch and the improvements we make over time.

We know there’s always more we can do, so we really appreciate you sharing your thoughts.

– The Herdwatch Team

Rated 5 out of 5 stars

So easy to use and all information…

So easy to use and all information there straight away for you .

April 12, 2026
Herdwatch - Ireland logo

Reply from Herdwatch - Ireland

Hi Andrew,

Thanks a million for the review!

Great to hear you’re finding Herdwatch easy to use and that everything is there when you need it — that’s exactly what we’re aiming for.

Really appreciate you taking the time to share it.

– The Herdwatch Team

Rated 1 out of 5 stars

Do not have to tell you the record…

Do not have to tell you the record shows.

April 18, 2026
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Reply from Herdwatch - Ireland

Hi there,

Thanks for your feedback, and we’re sorry to hear you’ve had a frustrating experience.

We’d really like to understand a bit more about what’s not working for you so we can help. If you can, please get in touch with us at support@herdwatch.com or share a bit more detail here, and we’ll do our best to assist.

Thanks again for taking the time to leave a review.

– The Herdwatch Team

Rated 3 out of 5 stars

Needs ttake and input more information…

Needs ttake and input more information from our dairy program. No point running 2 programs that don’t talk to each other properly

April 11, 2026
Herdwatch - Ireland logo

Reply from Herdwatch - Ireland

Hi Ed,

Thanks for your feedback – it’s really appreciated.

We completely understand your point, and we’re working hard on improving integrations with other systems so Herdwatch can fit more seamlessly into your workflow. There’s also a chance we may already integrate with the system you’re using.

If you can, please get in touch with us at support@herdwatch.com and let us know which dairy program you’re using – it would be great to check this for you and see how we can help.

Thanks again for taking the time to share your thoughts.

– The Herdwatch Team

Rated 5 out of 5 stars

Great experience

Great system

April 14, 2026
Herdwatch - Ireland logo

Reply from Herdwatch - Ireland

Hi Alan,

Thanks a million for the review!

Great to hear you’re having a good experience with the system – really appreciate you taking the time to share it.

– The Herdwatch Team

Rated 1 out of 5 stars

Disappointed with customer service

Disappointed with customer service. I called and no answer, offered a call back service that never happened and lastly no reply to the messages.

Renewal more than doubled from last year it went from €155 to €320 for a small farm of 50-70 cattle per year. Tried to cancel renewal but money was taken and no one to speak to.

I would not suggest this service based on customer service or will we stay with this service.

April 1, 2026
Unprompted review
Herdwatch - Ireland logo

Reply from Herdwatch - Ireland

Hi Eva,

Thanks for taking the time to leave a review — we really appreciate your feedback.

Just to clarify, all Herdwatch subscriptions renew automatically, and we send a reminder 30 days in advance to allow time to make any changes or cancellations.

That said, we can see you mentioned trying to get in touch before the renewal, so we’d really like to look into that for you. If you can provide us with the phone number linked to your account, we’ll check everything on our side and see what we can do.

Thanks again, and we’ll do our best to help.

The Herdwatch Team

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