Here We Flo Reviews 500

Absolutely love these products! Have bought in store and on line (easy and quick delivery). The package is fun and love that they get your flo changes and gives you variety. Most importantly it’s safe and when my Daughter starts here period I’m not going to be worried about what she’s using. Love it x

Disappointed. Tampons are useless - no absorbency at all. Pads aren’t much better. Waste of money.

I wanted so much to like the sensitive bladder pads, and whilst they do keep any smell at bay magnificently they bunch up and the stickiness is virtually non existent, to the point where I’ve just noticed the pad down the leg of my leggings 😳 a shame as I ordered 2 months worth thinking maybe it was a bad batch, I’ll have to go back to other brands I’m afraid

I've been using Here We Flo pads, tampons and liners for some time now. And I am completely satisfied 99% of the time. Every time. They are FANTASTIC. Especially the fact that I can buy a mix of day and night pads in one pack and regular and super tampons in one pack. Truly designed with women in mind and makes purchasing cost effective! Would love the option to have day and night long pads in one box too! As I sometimes have to double up on my heavy day, with the night pads. The long night pads aren't as accessible in terms of being available in stores (at the same great prices) or at Holland & Barratts in store or online. They only seem to be available via Here We Flo directly.

I placed an order for multiple products from Here We Flow on the 23rd January. I emailed to ask when they would be delivered last week and they asked me to wait until early this week before contacting them (I had to email twice to get a response).
I emailed again to say they had not been delivered but they have not replied.

I will be calling my bank in the morning to get my money back.

Its a shame but they are not worth the hassle

So the pads are super comfortable and so much nicer than the ordinary pads that you buy from the shop, they don't make me feel itchy or sweaty but I've knocked 1 star off for the fact I feel they need more sticky stuff on the pads and wings, they bunch up quite easily and I get worried about it leaking because it's moved and I've also knocked another star off because you don't get a choice of a single size tampon. They only come in tubs of 2 sizes which doesn't work for me. My flow is never particularly heavy so I don't need super tampons, I only need regular but you can't buy 1 size on its own so I have to buy a tub with super tampons in it when I'm not going to use them so it's a waste. Otherwise they are good and cheaper than others that are similar but I won't be buying the tampons again unless they start selling them in single size tubs.

Terrible customer service. My order was purchased 19th Jan and hasn’t arrived almost a month later. Multiple emails sent to the here we flow, messages on social media and NO response. Really really disappointing.

The product itself is pretty good and I really like the minimal plastic. I like the fact there are no chemicals either. The main problem is the website. It’s not easy ATALL to navigate your account to find and edit subscriptions and it’s confusing once you do eventually find it. It’s a shame because I love the product & the company but the website lets it down. And seeing Hello Gorgeous each time does grate a bit after a while 😬

Great product but don't buy online there website had problem was made to feel it was my error , ended up not sending product back , for ten proud a pair you would think that sending 3 pairs in the right size as a good will gesture might have been easy and not break the bank customer service Great if you send the itemback by two weeks I'll buy from a store this time .....great product poor customer care ...passed them on to a friend as they are amazing I must highlight it's not how everyone should run a business, however there website was having problems but this was not advertised untill I contacted them , many Blessings x

Love the look etc but the sizing is way out. I wear a size 12 and even the large which says size 16 was soooooo tight on the waist. I have no hope in the medium as it was too painful to wear. Shame. I contacted the company but no reply.

We had a problem with missing products (parcel opened before delivery) it was immediately rectified.
Very happy with all the pads, will definitely start a subscription.

I was excited to try their period pants and invested in three pairs.
Really disappointed, they leak and don't feel dry. The bands are so thick and tough that they actually made the inside of my legs really sore.

I was looking for a company that cared about their buyers, was inclusive, reasonably priced and good for the environment. I enjoy the period pants the most, they are super comfy and work super well. Doesn't feel any different to regular underwear. Easy to wash and am happy to support them.

I placed an order and it arrived quickly and in great condition. There were a pair where the sizing had been different to the other pairs and I asked how I could exchange them. They offered me a refund or replacement but as the sizing was spectacular in the other styles I went with a replacement. I asked how I could return the unworn pair (I had two in this style so I had only asked to exchange the unworn pair of course) and Ash came back to say that I didn't need to return them that a replacement in my chosen style has been sent out to me. All within 12 hours of my initial email. Really impressed by the speed of resolution.

Thanks Ash!

Absolutely phenomenal pads. My periods are extremely heavy. I come across these last month as my old brand was not good enough.

Very happy customer.

Update: To their credit, after reaching out to the customer services email twice, a second email got through to me from Flo confirming there was a warehouse issue and they sent me a replacement order which did reach me. I never received their first response, either in my inbox or junk so I'm not sure what happened there. I am changing my review to reflect the above. The pads themselves are good quality and value, so I may restart my subscription in the future but I'm going to try another brand first to see if it is more seamless. I think having a Flo customer service number to call may help as well, since it wouldnt leave customers in silence for weeks while emails fail to arrive in inboxes.

(Original review)
I purchased a monthly subscription but weeks later my order never arrived! I tried contacting the contact email twice and never received a response. The lack of communication is completely unacceptable and I still haven't received my money back. I'd recommend everyone stays away from this brand.

Bought M which were far too tight causing me alot of marks, bought a pack of 3 L (14-16) and were still extremely tight causing me marks. I would buy atleast 2 sizes up, they say its down to bloating but its not down to that I think if you have hips then you will have to buy a much bigger size as they have not gotmuch stretch to them and they also dont offer refunds but try to get you to buy more.

Really poor customer service. Product has a THICK band that is MUCH larger - and different fabric than pants- that cuts into anyone with - well - curvy hips! NO REFUNDS - be careful. They say its for 'hygiene' even tho product is never worn + in original packaging.
Instead of a refund, they try to get you to buy MORE of their (poor) product offering a 'CODE". :(

I have ordered some period pants four weeks ago have sent a couple of emails to the address and have heard nothing back all I get when trying to track them is the same screen I either want my items or my £30 back

I’ve been using there period products for a while and I couldn’t recommend them enough I’ve got my sister using them and few of my friends and they haven’t looked back since they are so comfortable and soft plus better for the plant which is a big bonus!