Heritagewillwriters Reviews 32

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Rob Hatton came to us for a home visit. Rob was very professional and answered all of my questions clearly. Ours is a slightly unusual case , but Rob has covered all angles and we are very pleased... See more

Rated 5 out of 5 stars

Doing a will seems like a minefield especially when you have remarried and have joint children and children from a previous marriage. Rob made it easy to understand and gave us guidance about our wi... See more

Rated 5 out of 5 stars

We used Rob Hatton at heritagewillwriters.couk who reside in Kent. We had an excellent service and spoke to rob many times regarding Different aspects of our will whereupon Rob was never too busy to... See more

Rated 5 out of 5 stars

Our experience with Heritage Will Writers was fantastic. We had been putting off arranging our wills for a number of years. Rob came out to the house and made the whole experience effortless. We d... See more

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Will writing. Heritage Will Writers

My experience in dealing with Rob from Heritage Will Writers was first class.
Rob was helpful, knowledgeable and extremely efficient. My will and my wife's will were drafted, finalised and produced in 3 days. I would certainty recommend Rob to my friends and family.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience dealing with Heritage…

Great experience dealing with Heritage Will Writers. Took on board what our requirements were and provided clear explanation of what was possible. Prompt service allowing us to put in place long overdue wills for my wife and I. 100% recommend.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very Professional Service

We have been with Rob at Heritage Wills Writers since 2002. He is very professional and completes any queries, amendments very quickly.
I would definitely recommend Rob as he explains things very well.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent 5* Will Service

I have been using Rob and his team for over 17 years to look after my will requirements and am more than happy with the high standard of service they offer. Always responsive to queries and friendly and professional too. Highly recommend.

May 29, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Brilliant service!

Brilliant service!! From the point of contacting Rob, having the home visit, discussing what was needed, and having a finalised will was all completed in a matter of days. Rob knew I was due to be away and was keen to have it completed before I went and pulled out all the stops including completing amendments as well. Rob provided excellent guidance and points for consideration including the structure of trust within my will and has even arranged secure storage. Would highly recommend

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Quick Service

We first used this company in 2016 and were so pleased with their service that we went back to them this year. Rob replied to all emails promptly and explained everything in a clear understandable, professional way. Would highly recommend this company.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Stop procrastinating, you know you need it done!

My Mother/Father-in-law, who also used Rob’s services for years, recommended Rob Hatton to us to arrange our Wills, which we’ve been putting off for ages. Rob was friendly, knowledgable and easy to chat to that he’s put us at ease for our meeting. He answered any questions we've had, explained clearly of the process and made us aware of scenarios we hadn’t thought of. It was a straight-forward and effortless meeting that I wished we had it done sooner. We highly recommend Heritage Will Writers to anyone who would need this service…. Seriously - get it done, it’s a weight lifted off your shoulders! Thank you, Rob!

Gary and Janet

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

Rob originally wrote my will ten years…

Rob originally wrote my will ten years ago and explained all the ins and outs in a way that I could understand. Recently I had to update my will. Again he made me aware of all necessary information by phone call and proceeded to complete my will in a speedy and professional manner.

Liz

July 12, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Really great service

Really great service - quick, efficient and no jargon. Everything explained clearly, delivered quickly. Highly recommend

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Rob

Fantastic service from Rob. He was friendly, knowledgeable and explained everything we needed to know in an uncomplicated way.
I would highly recommend Rob and Heritage Will Writers.

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Rob

Fantastic service from Rob, who I would highly recommend. I was putting off doing my will fearing it would be complicated, but it was quite the opposite. Rob was patient, knowledgable, with excellent communication, nothing was too much trouble, definitely a 5* service.

April 15, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Service !!

Doing a will seems like a minefield especially when you have remarried and have joint children and children from a previous marriage. Rob made it easy to understand and gave us guidance about our wishes and asked about things we hadn't thought about so every eventuality was covered. He was very professional and offered a very prompt service. Would not hesitate in recommending him to friends and family

September 6, 2023
Unprompted review
Rated 5 out of 5 stars

We have used Rob for many years

We have used Rob for many years. As always, he is very responsive, professional and easy to work with. he communicates very well with my mother who is deaf, and he is very patient with her at all times. I would highly recommend Rob to anyone who is looking to update or make a new will.

Thank you for all your support Rob

May 28, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We both found Rob to be very friendly & helpful & he made everything so easy. We would definately recommend his services to others.

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

First Class Service!

I have no hesitation in recommending Rob. He was professional, knowledgeable and the service he provided was carried out quickly and efficiently. Rob puts you at ease and has a friendly manner which makes the whole process stress free. Excellent service and extremely reasonable rates, which is an added bonus. Thanks Rob for helping us to finally get this box ticked!

April 14, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Writing your Will.

We met Rob over 14 years ago when we first made our will , he was so acknowledgable and spent time with us explaining all the legal jargon so it made sense to us and easy to understand, forward to now , and I telephoned Rob so we could make some changes to our will , he came over to our house and over a cup of tea we made the changes , it was so easy and pain free , in all those years between our first meeting with Rob , he's still the same friendly person and so easy to talk to and he gave us a lot of good advice .I would recommend Rob at Heritage Will Writers 100% .

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

Professional and stress-free will writing service

Rob originally came out to our house in October 2018 to assist myself and husband in writing mirror wills. Rob was incredibly knowledgeable, friendly and professional, dealing with all our queries and requests with compassion and understanding. He answered all questions succinctly and clearly and provided us with our documents in a timely manner. Writing our wills with Rob was a stress-free process that occurred from the comfort of our own home.

I have recently re-contacted Rob and was, again, greeted with professionalism. Rob dealt with my queries quickly and could not have been more helpful.

I would highly recommend Heritage Will Writers to anyone.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Will Writers

We were very impressed with Rob he made us feel at ease. Guided us with writing our Wills. He came highly recommended by our friends. Visited us at home explained the whole experience. We would highly recommend Rob.

February 11, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look