HERMES HEALTH Reviews 

9
TrustScore 4.5 out of 5

4.3

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Company details

  1. Home Health Care Service
  2. Health Consultant

Written by the company

Hermes Health is a premium concierge medicine service designed to bring emergency-level care to your doorstep. Staffed by board-certified ER physicians (no NPs or PAs), we specialize in rapid-response telehealth, personalized treatment plans, and urgent care coordination—without the hassle of waiting rooms or rushed visits. Whether you need a prescription, a referral, or real-time medical advice, Hermes Health connects you with top-tier physicians who prioritize clarity, compassion, and convenience. We offer on-demand 24/7 access to high-quality care—anytime, anywhere. From urgent evaluations to seamless coordination with specialists or local ERs, we are redefining modern medicine to fit your lifestyle.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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4.3

All reviews

(9)

1 review in the last 12 months

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Rated 5 out of 5 stars

Fast specialist referral

Was honestly amazed by how fast Hermes Health works. I’d been waiting months to see a OBGYN through my regular insurance, but when I joined Hermes Health, their doctor reviewed my case right away and got me an appointment with a top specialist within just a few days.
The whole process was smooth and stress-free — the physician followed up, made sure I understood everything, and even coordinated the referral directly. It felt like having a personal medical concierge who actually gets things done. Thank you to the Hermes Health team!

October 19, 2025
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Rated 5 out of 5 stars

Safe

Checked in with what I thought was a blood clot and my doctor did all the testing to rule out any emergency.

June 10, 2025
Rated 5 out of 5 stars

Efficient service

Dr Lin is one of the most amazing people I have ever met. Deep compassion and very professional. Quick service but very efficient on providing care.

May 31, 2025
Rated 5 out of 5 stars

Can’t speak highly enough

I can’t speak highly enough of Dr. Lin. After a frustrating experience with another service that sent a registered nurse who wasn’t able to give us clear guidance—just vague instructions and a long wait for test results—I reached out to Dr. Lin. He was incredibly responsive and thorough. Within minutes, he was able to pinpoint what was going on and provide a clear plan of action. The relief I felt knowing we were in capable hands was immeasurable. Dr. Lin’s combination of medical expertise, clear communication, and genuine care is rare to find. Highly recommend to any parent looking for peace of mind and real answers.

May 20, 2025
Rated 5 out of 5 stars

Quality Care

Dr. Boyd was nothing short of incredible during my visit. I felt heard, cared for, and in the hands of someone truly dedicated to their patients. Dr. Boyd took the time to explain my condition clearly and made sure I understood every step of the treatment plan. He not only showed professional expertise but also empathy, which made a stressful experience much more manageable. I am beyond grateful for the care I received and highly recommend Dr. Boyd to anyone in need of excellent emergency medical care. Thank you for everything!

February 19, 2025
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Rated 5 out of 5 stars

Great quality of care, fast responses, and now my 1st call.

I was able to get an immediate response, empathetic care, and picked up my prescription the same day as seeing the doctor. Had I tried to do this through my primary care physician, it would have taken MONTHS and cost a fortune.

For most things, I frankly have no idea why I even pay for normal insurance. The Hermes experience was SO much better and reminded me of everything I missed when I was with Kaiser. They will be my first call whenever the need for care is necessary – which I hope is never, but c'est la vie.

April 13, 2025
Rated 5 out of 5 stars

Excellent care, great docs

Great experience! Dr. Jeff Chien was my physician and he was very professional, listened respectfully to what my needs were and carefully explained everything to me including how it all worked and what the plan of care. You can tell he genuinely cared and was knowledgeable. I liked that the process was easy and straight forward. I would highly recommend!

May 25, 2025
Rated 5 out of 5 stars

Top Notch

The experience was very smooth and questions were answered in timely manner! Genuine care provided. When time counts, they know what matters most. Couldn’t have asked for better service. Thank you for the service!

June 1, 2025
Rated 5 out of 5 stars

Dr. Chien provided excellent care

Dr. Chien was so caring and empathetic. He took the time to listen to and address all of my complaints and concerns. He went above and beyond to help thoroughly coordinate my healthcare needs and follow up care. Very efficient and timely care.

July 10, 2024
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