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Herotoys Reviews 2

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TrustScore 3 out of 5

3.0

Collectibles Store
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Company details

  1. Collectibles Store
  2. Figurine Shop
  3. Hobby Store

Contact info

3.0

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Took a week before they lied to say item wasnt in stock

Chose herotoyz as it said item was in stock in EU warehouse so would only take a week.

A week later, i emailed. They only responded when i posted on the fb group. Lied and said item was lost in transit. It hadnt been shipped on order updates so this was clearly bs and they had a stock error and wouldnt admit it.

Only offered to ship from china, or choose another item. Neither of these options suit...and now i wont have item on time because they wasted me a week. Im looking for a refund. Not a replacement!

December 16, 2025
Unprompted review
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