Hertfordcakeco logo
Visit website

Hertfordcakeco Reviews 

39
•
TrustScore 5 out of 5

4.8

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the ordering process very easy and efficient, with convenient collection. People frequently highlight the delicious taste, excellent quality, and beautiful presentation of the cakes, often noting their perfect texture and flavor balance. Reviewers consistently praise the staff for their helpfulness, professionalism, and efficiency, contributing to an exceptional service experience. Many customers appreciate the variety of products, including brownies and gluten-free options, and the company's ability to accommodate special requests and personalized details. The company demonstrates consistent reliability, with people returning for repeat purchases and noting that products always arrive on time and meet high expectations.

What people talk about most

Product

Consumers consistently express delight with the product, frequently describing cakes and other baked goods as... See more

Quality

People report positive experiences with quality, consistently praising the delicious taste and stunning... See more

Order

Customers consistently note positive experiences with order, highlighting the ease and convenience of the... See more

Service

Users describe positive interactions with service, consistently highlighting it as fantastic, helpful, and... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, efficient, and lovely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Orderered Raspberry Ripple Celebration cake (8") for special family Birthday, (plus personalised message topper). A real centre piece, everyone commented on how lovely it looked and tasted so deliciou... See more

Rated 5 out of 5 stars

Ordered a layer cake for a birthday celebration as recipient not overly keen on too much icing. Picked up some brownies and rocky road too on collection day. Ordering was so easy and the cakes were al... See more

Rated 5 out of 5 stars

We would highly recommend Hertford Cake Co. Ordering and collection were so easy, and the cake was honestly the best birthday cake we’ve ever tasted. We will definitely be ordering again!

Rated 5 out of 5 stars

I needed a birthday cake within 2 days and hertford cake Co came through for me. The vanilla rainbow cake was delicious and the personalised topper make it special. We'll packaged too

Contact info

4.8

Excellent

TrustScore 5 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(39)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Delicious Raspberry Ripple Celebration Cake

Orderered Raspberry Ripple Celebration cake (8") for special family Birthday, (plus personalised message topper). A real centre piece, everyone commented on how lovely it looked and tasted so delicious. Really light sponge and filling/ decoration not too sweet. Very easy and quick to place order on line. Often purchase their freshly baked cakes/ brownies from the shop in Hertford. Would definitely order a celebration cake again/highly recommend the Hertford Cake Co.

February 6, 2026
Rated 5 out of 5 stars

Beautiful cakes

Beautiful cakes. Ordered a Valentine’s box for pick-up and as always, excellent customer service from the fantastic staff in the shop.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible cake and great service

We would highly recommend Hertford Cake Co. Ordering and collection were so easy, and the cake was honestly the best birthday cake we’ve ever tasted. We will definitely be ordering again!

December 6, 2025
Rated 5 out of 5 stars

Cakes are amazing !

Easy ordering process, collection was convenient and cake was amazing. We ordered a chocolate fudge cake for our toddlers birthday and everyone loved it, perfect cream to sponge ratio, great texture, lovely chocolatey flavour and looked brilliant

November 23, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look