Herts Energy Academy Reviews 784

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive approach, making the learning journey calming and enjoyable. People highlight the excellent teaching, noting that instructors are knowledgeable, patient, and explain complex topics clearly, ensuring a high standard of training. Consumers frequently mention the informative and well-structured courses, which are described as engaging and practical. Many appreciate the flexibility and the overall smooth process, from initial training to reassessments, and are eager to return for future courses.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being... See more

User experience

Clients share positive opinions on user experience, highlighting the engaging and supportive learning... See more

Service

Users describe positive interactions with service. Customers consistently praise the comprehensive and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high-quality teaching,... See more

Product

Customers had positive experiences with the product. Reviewers found the courses, such as the Heat Interface... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Done my 2nd Reassessment with Herts energy, theory part and prectical parts covered very nicely. Staff is helpful if you required any help. Recommend herts energy to anyone who want to do their reas... See more

Company replied

Rated 5 out of 5 stars

Just finishing second week of MLP. I've learnt so much in such a short space of time. As usual, Spencer has made everything interesting and goes back over stuff as much as you require. The staff in ge... See more

Company replied

Rated 5 out of 5 stars

Really good teachers, only known provider that guarantees a pass, some teaching points differ from teacher to teacher but over all good. Parking is a slight problem, but still much better then other p... See more

Company replied

Rated 5 out of 5 stars

Honestly I can't describe in words how wonderful this training centre has been from beginning to the end. They are so helpful and reassuring especially when you are nervous. Best part about Herts Ener... See more

Company replied


Company details

  1. Training Centre

Written by the company

Whether you are a qualified professional looking to increase your skills or new to the industry and changing your career to become a Gas or Renewables engineer, choosing the right training provider is crucial to meeting your career goals. At Herts Energy we provide quality training and assessments designed to meet the high standards required by industry. As a qualified professional Gas or Renewables engineer wishing to renew or upgrade your skills we offer a range of courses. You can add Water Regulations, Hiu Repair, Air Source Heat Pumps, Unvented Hot Water or renew your ACS qualifications. ​ If you are new to the industry you will find that our courses have been specifically designed to provide you with comprehensive training delivered from state of the art facilities. We focus on ensuring that you fully understand the theory aspects and complement this with sound and extensive practical skills. Our goal is to provide you with the very best start in your new career and have created our training programs to ensure that you receive the most up to date training as a Engineer. ​ ​We pride ourselves on understanding the needs of professionals and career changers alike and offer a wide range of additional course options to help you meet your career goals. All of our trainers are qualified engineers and offer expert tuition based on significant experience in the industry.


Contact info

5.0

Excellent

TrustScore 5 out of 5

784 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

amazing course

module 3 great teacher spencer
mark

April 25, 2026
Unprompted review
Herts Energy Academy logo

Reply from Herts Energy Academy

Thank you for your review Mark.

Rated 5 out of 5 stars

HIU certification

Had a great time at the center whilst completing the HIU certification course.

Dave Rowlings, our trainer was extremely knowledgeable and helpful throughout the entire course.

Would recommend to all.

Robin

April 24, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review. We are pleased to hear your tutor was extremely knowledgeable and helpful.

Rated 5 out of 5 stars

HEA delivered a very comprehensive HIU…

HEA delivered a very comprehensive HIU course that covered everything ranging from heat network principles to hands-on installations, servicing, and other fault finding. Understanding the mix of theoretical and practical training across different systems gave me the real confidence booster I needed to apply these skills on-site. My instructor, Dave, was incredibly helpful throughout the course and took the time to explain things clearly, making sure everyone understood the technical and practical aspect

April 24, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your feedback. We are glad the HIU course boosted your confidence.

Rated 5 out of 5 stars

Recently did HIU training

Recently did HIU training, Dave was great and made the course and exam really simple and go by quickly

April 23, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review Billy.

Rated 5 out of 5 stars

Dave the trainer was brilliant and very…

Dave the trainer was brilliant and very helpful and knowledgeable.
I have learned a lot from Dave in the past few days.
Thank you
Aneel

April 24, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review Aneel. We are pleased you learnt a lot in the past few days.

Rated 5 out of 5 stars

Amazing experience with Dave

Amazing experience with Dave, really thorough with all component’s and pointed out all issues involved with HIU Units

April 24, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your positive review. We are glad you found your tutor helpful.

Rated 5 out of 5 stars

Done my 2nd Reassessment with Herts…

Done my 2nd Reassessment with Herts energy, theory part and prectical parts covered very nicely. Staff is helpful if you required any help.
Recommend herts energy to anyone who want to do their reassessment.
We come again to do it. Thanks

April 24, 2026
Unprompted review
Herts Energy Academy logo

Reply from Herts Energy Academy

Thank you for your review. We are glad you found the staff helpful and would recommend us.

Rated 5 out of 5 stars

Very great course.very knowledgeable…

Very great course.very knowledgeable teachers and smooth communication.will recommend for people wanting to become engineers and for acs re assessments.

April 24, 2026
Unprompted review
Herts Energy Academy logo

Reply from Herts Energy Academy

Thank you for your feedback. We are glad to hear that you will recommend Herts Energy.

Rated 5 out of 5 stars

I recently completed the last part of…

I recently completed the last part of my gas portfolio on site with Spencer, and I can honestly say his guidance throughout was excellent. He was patient, knowledgeable, and always took the time to explain things clearly, which made the whole process far less stressful and helped build my confidence along the way. His support on site was invaluable, and I couldn’t have asked for a better mentor to help me get everything completed.
I’d also like to mention Hayley and Paula in the office, who went above and beyond behind the scenes to make everything happen. Their help in organising the portfolio and securing me a place on the G3 course at such short notice was amazing. Their communication and commitment made the entire experience smooth from start to finish, and I’m really grateful for all the effort they put in.

April 22, 2026
Unprompted review
Herts Energy Academy logo

Reply from Herts Energy Academy

Thank you for your review Craig. We are so pleased you had such a positive experience with our staff.

Rated 5 out of 5 stars

I finish my course big thanks to…

I finish my course big thanks to everyone at Hearts Energy Academy the staff very helpful, the teachers very professional everything explained very well lots facilities to learn, the train station 5 minutes walk great experience from start to finish would highly recommend. Thank you again

April 16, 2026
Unprompted review
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Reply from Herts Energy Academy

Thank you for your review, we are glad you had a great experience at Herts Energy.

Rated 5 out of 5 stars

Passed my ACS

Passed my ACS after completing the 6 month MLP, as well as certifications in HIU’s, Heat pumps, water regs and unvented systems. I would recommend every single one! Everything was explained really in depth and I was supported throughout all of my time there. Big thanks to everyone at Herts Energy Academy!

April 1, 2026
Unprompted review
Herts Energy Academy logo

Reply from Herts Energy Academy

Thank you for your review, congratulations for your pass we are pleased to see you would recommend us, look forward to seeing for your re-assessment.

Rated 5 out of 5 stars

I came to do the HIU training and…

I came to do the HIU training and really enjoyed the two days.
Dave delivered the training with excellent teaching techniques and made sure everyone understood the material.
A big thank you to the admin team as well for being so supportive and kind.

April 17, 2026
Unprompted review
Herts Energy Academy logo

Reply from Herts Energy Academy

Thank you for your review, we are glad you enjoyed the HIU training course and great experience with our team.

Rated 5 out of 5 stars

Herts Energy HIU Training

Herts Energy HIU Training

I recently completed the HIU training course with Herts Energy and found it to be extremely valuable and well delivered by Dave Howlings.

The course strikes a great balance between theory and practical application, making it easy to understand how HIUs operate in real world systems. The content was clear, structured, and directly relevant to what you actually encounter on site, particularly around commissioning, system performance, and fault finding.

April 17, 2026
Unprompted review
Herts Energy Academy logo

Reply from Herts Energy Academy

Thank you for your review, we are pleased you found the course well structured and very valuable.

Rated 5 out of 5 stars

Did HIU course

Did HIU course - learning process, traine are in high profesional level. Stromgly recomend.

April 17, 2026
Unprompted review
Herts Energy Academy logo

Reply from Herts Energy Academy

Thank you for your positive review.

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