Liar liar pants on fire. emailed and in late Dec said that it was couriers issue. Emailed them subsequently and the email is not in use nor is the website active anymore. money gone forever.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
On 16 December ordered a chrome map for my husband for Christmas and was put in touch with "Andrea" who claimed my map was at customs. Her email address now doesn't exist - conveniently. What sort of... See more
My purchase never arrived, but, of course, It was paid for. Puxa, ano passado,por um anúncio no Instagram,comprei para a minha filha a "Hex Ultra 3D Glow Unicorn Mug × 1",da Hex Collections, lind... See more
If everyone was scammed, like I was, we could easily start a class action suit. It's a pain in the a$$ but if enough people jump on board, there's potential to hold to corporation to distribute the in... See more
Scam
Hex collection should be called hoax collection! Product never came and no response to my emails. They basically stole money from me. Complete scam!!!
Got robbed nothing arrived
Got robbed nothing arrived! Unicorn mug even got another for my daughters friend! Was planning to surprise them! Very angry! But feel that Instagram should also be responsible and monitor who they are promoting in their sponsored ads!!!!!!!!
Product never turned up despite …n
Product never turned up despite repeated email correspondence. Tried contacting Instagram (it was a sponsored ad) but they didn’t respond. No company profile - it’s not even clear which country they’re in. Total scam.
SCUM. Have nothing to add.
Scum! Just got robbed like others. Ordered and paid in November, got nothing.
Order since November but didn't recieve …
Order since November but didn't recieve any thing and now the website are gone.
Paid for 4 items and in5 months hasn't …
Paid for 4 items and in5 months hasn't been delivered.
I got robbed!
Big frustration
Ordered around 2 months ago
Ordered around 2 months ago. Never received anything. Now there's no way to contact them as their website is down. They've also removed their facebook page! THUGS!
Placed my order on 23/11/2017HEXCOLLECTIONS
Placed my order on 23/11/2017! Still has not arrived. I was told that order was on the way. Shipping was busy. Bad weather delays. Delivery busy at Christmas. The excuses were endless. Do not buy anything from this company EVER.!!!!!!!
Very, very bad experience!
I paid two maps, but I never received them.
I don't recomend this shop.
never get my map, but i paid and lost money! FAKE!!!!!
never never never ever...my map never arrived me...i paid and list money...today i would like to write an email...blocked...
COMPLETE SCAM
COMPLETE SCAM! Just like everyone else: I placed an order after I had seen an advert on instagram (about 2-3months ago). Emailed them after a month and they claimed it was stuck in customs. Emailed another month later and they said they would send another. It’s been one month since then and their site+email doesn't even work anymore. What a scam!
Scam piece
Ordered mine through an advert on instagram (about 2-3months ago). Emailed them after a month and they claimed it was stuck in customs. Emailed another month later and they said they would send another. It’s been one month since then and their site+email don’t even work anymore. What a scam, never buying another shdgfofhwlfjdblwnfch on instagram ever again. I even reported scam on IG a month ago but no one responded to me.
Scam indeed
Scam indeed. Claimed that the product I ordered was held in customs. Total lie. And now the e-mail does not work...
Total SCAM!
Scam, avoid anything to do with this company and report to your bank if paid by CC.
SCAM
SCAM! I've lost 64€ and my two maps for Christmas presents never arrived. Now the mail from which they answered me doesn't exist, as well as the web site.
Scam Hex Collections
Yes, is a scam. Never arrived the product. It was a very credible website and all fraud
I wrote them and had a replay, otherwise I will advice it was a fraud
Don’t you dare
Ordered the map two months ago. Still waiting. Shame on Instagram for letting companies like them advertise. Well done zuck.
Scammed and robbed!
Exact same as everyone else. Ordered a map during start of December. Enquirered about my order and got several replies saying there really sorry and my order will be here soon, but never came! Absolute liars and scammers, how do I sort out a refund?
Disgusting!
Same as everyone else, ordered beginning of Dec, few emails saying there was an issue with the currier and my order was on its way.
Just went to check again and email and website has gone.
Absolutely disgusting, anyone have any ideas how we can claim our money back?
Scammed and robbed.
Totally the same experience as everyone else. Ordered 4 scratch maps. Kept asking for a refund and they kept giving me the runaround. Now their Instagram and site and emails don’t seem to work. Have they been shut down!? Any chance of us getting any money back or that’s it?
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








