Hey Baby 4D Reviews 

2,295
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and welcoming environment, noting that receptionists and clinic teams make everyone feel completely comfortable from the moment they arrive. People note that sonographers are exceptionally professional, thorough, and take their time to explain every detail during the ultrasound. Families and expectant parents also enjoy receiving wonderful photos and experiencing a reassuring atmosphere that turns their appointment into a truly special occasion. Some reviewers were not happy with communication issues, experiencing difficulties regarding blood test results and feeling a distinct lack of empathy during sensitive medical news.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting the welcoming and professional environment from... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire team is incredibly welcoming,... See more

Service

Users describe positive interactions with service, highlighting wonderful and unforgettable experiences... See more

Location

Clients share positive opinions on location, highlighting that the clinics are absolutely fantastic places.... See more

Product

Consumers find the product to be a wonderful experience, expressing great satisfaction with the phenomenal 3D... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a really lovely experience here for our 3D scan. The initial scan didn’t go as planned and the sonographer couldn’t get clear photos, so we were given another appointment to come back a few we... See more

Rated 5 out of 5 stars

What a gorgeous and unforgettable moment. Right from the lovely and welcoming women at the front desk down to the sonographer who spoke all the way through the scan, telling me and my partner about... See more

Rated 5 out of 5 stars

We had our first-ever 4D scan here and it was such a wonderful experience. The ladies on reception were incredibly welcoming, and the sonographers were fantastic. They provided great insight through... See more

Rated 5 out of 5 stars

Really happy with my experience at the dartford clinic. We have been to an early reassurance and 4D scan. On both occasions we have been extremely happy with the confidence and knowledge given. T... See more


Company details

  1. Pregnancy Care Center
  2. Maternity Store

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(2,295)

387 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

We had a fantastic experience at Hayes 4D Baby Scan. From start to finish, everything was professional, welcoming, and efficient. Quincy, our sonographer, was excellent, she was friendly, knowledgeable, and took the time to explain every step of the scan, making us feel completely at ease throughout.

The images were amazing, and the turnaround time for receiving everything was incredibly fast, which was a lovely bonus. We couldn't be happier with the service and would highly recommend Hayes 4D Baby Scan to any expectant parents looking for a special and reassuring experience.

August 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Wonderful 3D Scan Experience

Had a really lovely experience here for our 3D scan. The initial scan didn’t go as planned and the sonographer couldn’t get clear photos, so we were given another appointment to come back a few weeks later. Both times, the staff were so friendly and the sonographer was brilliant — they took their time and made sure we saw everything we wanted to see.

It was such a reassuring experience, and we left feeling very excited. The prices were really reasonable compared to other places we looked at too.

Would definitely recommend to anyone looking for a 3D baby scan to get a sneak peek of their little one. Thank you!

July 26, 2026
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Rated 5 out of 5 stars

100 percent recommend

All staff at the clinic were polite, friendly and respectful! The male who completed the ultrasound was empathetic, knowledgeable and reassured me when answering my questions. Thank you.

July 24, 2026
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Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. Staff are warm and welcoming. Sonographer was great in explaining every detail. Very friendly. Staff on recpetion also friendly and approachable. Highly recommend

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

What a lovely experience from start to…

What a lovely experience from start to finish the lady at the front was lovely and welcoming the sonographer was lovely the whole experience was amazing would definitely recommend

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Had a really lovely experience here for…

Had a really lovely experience here for our early scan. The staff were all so friendly and the sonographer was brilliant, took their time and made sure we saw everything we wanted to see. It was such a reassuring experience and we left feeling very excited. The prices were really reasonable compared to other places we looked at too. Would definitely recommend to anyone looking for an early baby scan. Thank you!

July 17, 2026
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Rated 5 out of 5 stars

Would highly recommend

This is such a lovely place to visit. The team are so welcoming and Toby the sonographer is always so calming and amazing at talking through everything. I have been a few times now and so happy with my experiences.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience. This is not my first child but it was my first time getting a 4D scan. I was so glad I booked it, its phenomenal the images they can get. The staff were all so lovely and welcoming. The facility is nice and clean also. Definitely recommend if you cant wait to see what your baby looks like.

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience got told I had had a…

Awful experience got told I had had a miscarriage as no heart beat seen and had a bubble in the sack. Was heartbroken. Went to hospital there was a heart beat and they was just as confused as me about the bubble and why it meant I had miscarried! Absolutely disgusting that these people don’t know what they are talking about and been the most emotional week of my life!

July 6, 2026
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Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, so patient and explained everything throughout the scan, even had to go back to do a rescan due to baby not wanting to reveal gender, but the lady doing the scan tried so hard. On our return she did manage to give us the gender, our whole experience was amazing from start to finish. All the staff are friendly and polite and so welcoming.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

David is an absolute gem

David is an absolute gem, does his job very professionally carefully

Amy and Lauren in reception are really really lovely. And always reassuring. Helping with anything we need .

Always coming back can’t recommend enough

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

I strongly strongly advise NOT to attend a scan here!

Me and my partner went to our scan here, we booked for an early re-assurance scan and we were 7 weeks pregnant at the time. This also was our first pregnancy. The sonographer asked me if I wanted an internal or abdominal scan which I didn’t realise I could even have at 7 weeks. This is then where it turned into being the worst experience of our lives. She proceeded to perform the scan, and she couldn’t find the heartbeat. Instead of compassion we were shown the opposite she straight away said “to me this looks like misscarriage”. As you can imagine that word being said made my heart sink, and I was also confused as we attended on the Saturday and our scan with the early pregnancy unit where our baby’s heartbeat was strong was on the Tuesday. I was very confused and said “I don’t understand as on Tuesday the baby had a strong heartbeat”. To which she replied “I’m talking about today” she proceeded to unmute the machine and followed on to say “see no heartbeat no boom boom boom boom” after this she gave us a note which said what she had seen which was no heartbeat and said she couldn’t diagnose me and that we then had to go to A&E for an actual scan appointment. If I could give no starts to this place I would. I understand these things happen and are so common but it costs nothing to be kind and show compassion especially in a job like this, and considering we paid for the appointment is even more disgraceful. You get much better treatment from A&E. I will never ever get over this heartbreak and neither will my partner.

January 10, 2026
Unprompted review

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