HeyCurves Reviews 

122
•
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Still hasn’t receive the item I ordered and no update from this company. I ordered and paid 5.11.23 and the tracking number they give me is wrong and cannot be track. I have contacted the custom... See more

Rated 1 out of 5 stars

Absolutely awful products and service. Great marketing/advertising but very poor delivery. Bras are way too small, give virtually no support and are badly made. When try and return, not only does cust... See more

Rated 5 out of 5 stars

What an amazing company Hey Curves are to deal with. They managed my query on sizing so efficiently and sent me my replacement sizes straight away! So helpful on email too and no long waiting times fo... See more

Company replied

Rated 5 out of 5 stars

My successful orders!! After my first review after ordering but not benefiting from the products, I've since re ordered and my products are super, I've ordered much more besides and these are AMAZING!... See more

Company replied

Company details

  1. Clothing Store

Written by the company

Every Ridge, Dip, Curve - You Are Beautiful 😍 HeyCurves Shapewear allows you to flaunt your curves without compromising comfort 🍑


Contact info

2.5

Poor

TrustScore 2.5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(122)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Amazing customer service ☺️🙌

Bought the first pair of shapewear in both black and beige.....turns out I needed to size up 😢 so emailed for an exchange and I had a quick response and offered to send the size up without me sending it back to them, but told instead to donate it ☺️which I thought that was lovely and generous ☺️ customer service was amazing 🙌👍 would definitely buy from here again.

July 29, 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

Anna you're a star we're super happy that your experience with us was great - thank you lovely xx

Rated 5 out of 5 stars

Top customer service responded and…

Top customer service responded and resolved so fast! I ordered the wrong size in 1 then the other I was sent the incorrect, Katie sent out new items before I had even time to take to the post office. Katie is so lovely and I highly recommend. Obviously haven’t been able to try on yet but the shape wear is great quality! X

July 29, 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

Happy to hear it Lucy! Thank you wonderful ❤️ x

Rated 5 out of 5 stars

I was extremely happy with this company…

I was extremely happy with this company I had an issue with one of the items not fitting and they could not do enough to sort the problem and send me a replacement free of charge

July 29, 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

Always happy to help Sandra 😃 Thank you for your kind words xx

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service. Prompt to reply. I made an order after reading reviews and seeing advertisement on Instagram. My order unfortunately got lost and Hey Curves were only too happy to provide me with a replacement. They also substituted these for the correct size for me as I ordered a little smaller. Fantastic will definitely order again!

July 28, 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

Janes you're so kind for sharing this review - it's amazing to hear you felt taken care of... All the best xx

Advertisement
Rated 5 out of 5 stars

Fantastic Service

From the moment I ordered my new bras the service I received from HeyCurves was fantastic. Even though my bras didn’t fit and I requested an exchange for another size there was no problem. Katie at HeyCurves told me not to return the original bras but to pass them on to someone who could use them. What a great idea and great service. Ive not received my new bras yet but I know if there’s any problem I’ve complete confidence they will
fix it.

July 27, 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

That's great to hear Kathy excited for you to enjoy the comfortable HeyCurves bras! xx

Rated 5 out of 5 stars

absolutely amazing products honesty my…

absolutely amazing products honesty my go to before going out and the thing that’s amazing is that you can actually breath Best product ever

July 27, 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

Exactly Esther! We LOVE how breathable HeyCurves shapewear is too xx

Rated 5 out of 5 stars

Excellent speedy friendly service....

My order was delivered on time but unfortunately, the product was slightly small, so I needed to exchange it for a bigger size.

After sending an email to customer service, the lovely Katie responded the same day and was able to do the exchange for me the day after. As another form of goodwill, Katie told me to keep the original product and donate it to someone that I know, which I thought was a nice touch.

My new product is already on its way...such an excellent speedy friendly service from Katie. xxx

July 22, 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

Awh you're so lovely Karlee thank you for your kind words xx

Advertisement
Rated 5 out of 5 stars

My successful orders!

My successful orders!! After my first review after ordering but not benefiting from the products, I've since re ordered and my products are super, I've ordered much more besides and these are AMAZING! I wear a reception front of house uniform and for the first time ever I have a dress! So many compliments people asking me where I've been hiding!! Its given me a boost to wear little summer dresses and jumpsuit feeling confident and free. Thanks Hey curves, I feel fantastic! Xx

July 17, 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

You deserve to feel beautiful everyday Victoria - so happy to hear you're feeling more confident and free - love from all the HeyCurves team xx 🥰

Rated 5 out of 5 stars

I originally ordered a different size

I originally ordered a different size, but when I checked my confirmation email I had on fact ordered the wrong one. I emailed straight away to see if it could be altered, but Kate very kindly said that she couldn't change it and to wait for the other to arrive,try it and see,and if no good,to arrange an exchange. I did this and the exchange was very quick and I didn't even need to send back the wrong ones. Very happy with the service I received

July 15, 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

Happy to hear you were taken care of Juliette, welcome to the HeyCurves family x 😘

Rated 5 out of 5 stars

This best customer service

This business has one of the best customer service I’ve ever come across in my life and I have my own business!! I cannot praise them enough for their friendly and helpful staff.

July 15, 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

This is making us blush really! Extremely grateful for your feedback. You are so, so kind JV x 🥰

Advertisement
Rated 5 out of 5 stars

HeyCurves bodywear

I cannot thank Katie from HeyCurves enough! Ordered my first pair of shaping shorts which came but I’d ordered too small a size! I had not entered the correct email address so had no record of order! With Katie’s help, my order was found, bigger size re-ordered but she asked my to donate my unwanted shorts to someone who would also make good use of them! And I have done so! Many thanks HeyCurves

July 13, 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

Aw this is amazing to hear and we're very happy Katie was with you all the way... welcome to the HeyCurves family lovely xx 😍

Rated 5 out of 5 stars

There was an issue with sizing

There was an issue with sizing, it was immediately fixed and Katie was a delight to talk to. Super fast responses, really polite, and just such a nice company! Ask really good quality and just 10/10

July 13, 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

Hey lovely - so happy Katie was there to help you out, thank you for your kind words, we're very grateful :) x 🥰

Rated 5 out of 5 stars

I ordered size S from hey curve and it…

I ordered size S from hey curve and it was too small so I just send an email to them as asked for size M and in no time I got my order without paying a penny and it fits perfect thank you so much

July 13, 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

Hey Boosteyo thank you for your feedback and welcome to the HeyCurves family! Stay Awesome ❤️

Advertisement
Rated 1 out of 5 stars

Poor quality bra, over priced , misleading ad

Poor quality bra, offers no support at all. In fact I’d go as far as to say, a similar one selling in Primark for a few pounds is better quality . They even charge for returns! Misleading advertisement, this bra is over priced and basic quality. If your gonna spend that kind of money I would say go to a reputable established brand.

July 12, 2021
Unprompted review
Rated 1 out of 5 stars

Useless product

Useless product, does not fit, and they won’t respond to any any emails. Pls don’t waste your money.

July 11, 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

Hi Karol,

Thank you for your feedback and I am sorry that you're experience wasn't up to the HeyCurves standard we aspire to give to all our customers.

We have a dedicated support team that answers questions within the day during weekdays, so if you emailed us over the weekend please do appreciate that you'll get a response on Monday.

If you would kindly share with me your order number or email I can look to see how we can support you further.

Sorry for the inconvenience and I'm looking forward to hear from you.

Katie x

Rated 5 out of 5 stars

I was immediately offered an exchange…

I was immediately offered an exchange for an unsuitable size, couldn’t recommend the customer service more.

July 5, 2021
Unprompted review
HeyCurves logo

Reply from HeyCurves

I am glad we were able to help and get you the right size LW 🥰

<3

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look