Heyday Loans Reviews 557

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers had a great experience with this company. Customers consistently highlight the quick and easy application process, appreciating the efficiency and speed of service. Many people found the online navigation straightforward and the overall user experience to be excellent, with funds often received on the same day. The customer service is frequently praised for being reliable, friendly, and professional, with staff going above and beyond to assist. However, some reviewers were not happy with the response times, mentioning slow replies to emails and a lack of communication after signing contracts or making payments. A few other people also felt that funds were not deposited as expected, leading to frustration and issues with outstanding balances.

What people talk about most

Response time

Consumers find response times to be ambiguous, with many experiencing significant delays and unresponsiveness... See more

Service

Clients share positive opinions on service, highlighting its quick, easy, and efficient nature for obtaining... See more

Payment

Customers consistently note ambiguous experiences with payment, with many reporting significant delays in... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the professional, prompt, and... See more

User experience

Customers had positive experiences with the user experience, often describing it as quick, easy, and helpful.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great company Easy to navigate online Can be a bit slow at replying to emails

Rated 3 out of 5 stars

Application was fast and easy but unresponsive after signing the contract and never received the funds

Rated 5 out of 5 stars

With so many online options, it is great to come across Heyday that treats my application with such a priority. As a returning client it is even quicker and the support is always there with their quic... See more


Company details

Written by the company

HeydayLoans.com is your go-to solution for fast and reliable payday loans in Canada. We offer short-term loans ranging from $250 CAD to $1500 CAD, providing a quick financial boost when you need it most. Whether you're facing unexpected expenses like car repairs, medical bills, or other emergencies, our simple online application and fast approval process ensure that you get the funds you need without the hassle. At HeydayLoans.com, we pride ourselves on excellent customer service and a commitment to making borrowing easy, safe, and stress-free.


Contact info

3.9

Great

TrustScore 4 out of 5

557 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(557)

127 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had good success with my first loan

I had good success with my first loan, but paid out my 2nd or 3rd loan early & they constantly sent me emails to get a new loan, but when I tried to get a new loan, they declined it saying that I had an active loan, which I didn't. 3 days ago I sent them a couple of emails showing confirmation of my loan being paid out. No response at all. I followed up with a couple of more emails & 3 days later I still have had no response.

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

I paid my loan in full

I paid my loan in full. I accidentally sent them an e transfer of $142.03 in error and it’s been over a week and they have yet to send it back!

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

I was promised $2500 loan thomas…

I was promised $2500 loan thomas emailed me everyday and said pay off $250 which I did. I expressed that was the only money I had all week for my kids and I. He promised I would have the money in less then 20min. This was Saturday I sent him the money and he now since won’t reply to any of my emails. I have four kids and have to get through the week with nothing now. I am
So upset I expressed over and over please don’t let this be a scam. Now I have nothing I am so upset

April 12, 2025
Unprompted review
Rated 1 out of 5 stars

Stay clear from this company they are…

Stay clear from this company they are absolutely scammers I had a loan with them and just owed two payments and received an email from them stating that I was eligible for a 2500 dollar loan so I replied and thomas green advised Me that I need to send 250 to receive this loan this 250 was my car payment now they won't reply to my.emails and have ghosted me this is unacceptable and I have filed a complaint against them.

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud company

Fraud company they lie, they threaten do not touch this company no matter how desperate you are. You can’t trust anything they say and Thomas Evergreen is the worst one. There is no phone number or anything else other than an email that they barely respond too. I have reported them and anyone else that has had issues should do the same.

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

I had a loan with this company and ran…

I had a loan with this company and ran into an issue with my bank and pays and couldn't make my last few payments. I told them in 6 days, I could pay off my loan but instead they offered me a consolidation loan in which I would send half the amount, then they would send me $2500 and include the remaining of my first loan into the second. I did stress that the money I am sending is all I have for the week and Thomas Evergreen told me not to worry as they wouldn't put an offer like this in writing if they weren't going to commit as they didn't want to lose other clients or not gain new ones. This is my warning to all, DO NOT TRUST THEM!! They will not do as they say and will just ignore you when you are trying to get ahold of them. Now I am left for the week without anything because of their false promise which I guess is on me for trusting them. STAY AWAY!!

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

was told if i repay, i would be able to get a new loan right away, paid, and they have since ghosted me. will not respond to anything now when i was back and forth with them every couple of minutes. now nothing and i am out my money.

April 4, 2025
Unprompted review
Rated 2 out of 5 stars

They are not responsive to emails

They are not responsive to emails. They have no phone number to reach them. They tell me I can re-borrow but yet they don't response. I've been waiting for 5 days now for a reply. Heyday team, if you see this, please reply to emails if you want to keep your clients.

April 1, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look