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2.6

Poor

TrustScore 2.5 out of 5

5 reviews

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2.6

All reviews

(5)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered the compounded

I ordered the compounded Retatrutide from Heyfeels. And paid $994 for a one month supply. I never received it, the pharmacy apparently stopped making it. I was promised a full refund. Then nothing. I never received a refund, and there has been zero response to my multiple attempts to contact them. They have no phone number and the support tab on their website is inactive.

Do not order from this website
It is not legit.

September 8, 2026
Unprompted review
Rated 1 out of 5 stars

Retatrutid misleading…

I first started using Retatrutide through my HRT clinic, where my prescribed dosage was 2 mg once per week on the same day each week. The medication was expensive, so when I saw Heyfeels advertising Retatrutide on Instagram for $220 per month and stating that it came from a licensed pharmacy, I decided to give them a try.

Unfortunately, my experience was very disappointing.

When I received my order, I realized the vial was only 2 mg total—which for me was only a one-week supply based on the dosage I had already been prescribed through my clinic. Essentially, what looked like a much cheaper monthly option turned out to be far more expensive if you’re actually taking a therapeutic weekly dose. They were recommending only 0.5 mg per week, which made the “$220 per month” price feel very misleading.

By the time you calculate what it would cost to match a true 2 mg weekly dosage, you’re looking at something closer to $800+ per month, not the advertised price.

I wish I had researched their reviews beforehand, because after the fact I found many other customers sharing similar frustrations and negative experiences.

My advice: be very careful, read the fine print, and make sure you fully understand the dosage breakdown before ordering. In my opinion, this felt like a very misleading experience.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

Do not sign up with Heyfeels

My order came to the door at room temperature so I tried reaching out to their customer service via email and did not receive a response despite several attempts. They do not provide a customer service phone number.

April 3, 2026
Unprompted review
Rated 2 out of 5 stars

You’re paying them to vomit

The medication did what it was supposed to. I didn’t eat. It made me so sick, tired, and vomiting every time I tried to put food in my mouth.
The website is not finished, the medication isn’t up to date, and they DON’T have a phone number to call for customer service. The e-mail button doesn’t work. You have to go around a rabbit hole to find a customer service email and you’re lucky to get a response within a few days. Because of that, I canceled my prescription and they conveniently still charged me last week. Still waiting on my refund! Do NOT trust them over other more legitimate and better put together alternatives!
Also, the initial price looks good but it’s easily up to almost $400 now after the initial “discount”.

December 16, 2025
Unprompted review

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