Heymommies Reviews 131

TrustScore 4 out of 5

3.9

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Company details

  1. Baby Store

Written by the company

Slimme en betrouwbare babyproducten voor moeders die gemak, comfort en kwaliteit zoeken – exclusief ontwikkeld op basis van echte mama-behoeften.


Contact info

3.9

Great

TrustScore 4 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 51% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Works perfect

Works perfect

January 13, 2026
Unprompted review
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Reply from Heymommies

Hey Helena, thanks for your review and good to hear that it works perfect!

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Rated 5 out of 5 stars

I love the breastpumps

I love the breastpumps! They’re amazing! I would recommend them to every breastfeeding mama out there ❤️

March 23, 2026
Unprompted review
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Reply from Heymommies

Hey Steffi, thank you so much for sharing your experience and we're so happy to hear you love the breast pumps! It means a lot to hear you would recommend them to other breastfeeding mums ❤️

Rated 4 out of 5 stars

Very good pump

Very good material, easy to use. Nice "portable box" to store it to go on weekends,.. Pump is easy to assemble. Long battery. I can do household while pumping, hallelujah.
Why not 5/5 is because when I pour my milk into a bottle, some of the milk always spills/comes out .. and seeing my breastmilk on the counter can be really upsetting..

March 23, 2026
Unprompted review
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Reply from Heymommies

Hey Mau, thank you so much for sharing your experience and we're so happy to hear you find the pump easy to use and practical for daily life! We also really appreciate your feedback about pouring the milk into a bottle, as we understand how upsetting that can be.

Rated 5 out of 5 stars

"I have both Heymommies products

"I have both Heymommies products: the breast pumps and the bottle warmer. I’ve enjoyed using the pumps for 6 months now, and they worked perfectly for me. They are made of very comfortable material and are easy to clean. We started using the bottle warmer later on, and it’s super handy for both breast milk and formula. I take it everywhere I go, so I always have a bottle ready in just a few minutes! Both products are highly recommended!"

March 19, 2026
Unprompted review
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Reply from Heymommies

Hey Iris, we’re so happy to hear that both the breast pumps and the bottle warmer have been working so well for you! It’s lovely to hear you enjoy using them in daily life and would highly recommend both products ☺️

Rated 4 out of 5 stars

Good products mediocre customer service...

The pump I bought is very good and I am happy with it, but unfortunately the customer service is not as good as their products...
I had some trouble with the pump (it makes a weird sound when pumping) and I got no real help with it... I had to send pictures and videos again and again and in the end I just got some advice that felt ironic ("Put the parts together correctly"!)😔
I still use the pump but the annoying sound is there!

December 10, 2025
Unprompted review
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Reply from Heymommies

Hey Dimitra, thank you for sharing your experience. We’re sorry to hear that the support around the sound issue was disappointing and caused frustration, especially after having to send pictures and videos multiple times. Please feel free to email us so we can look into this properly for you again 🌷

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Rated 5 out of 5 stars

Great

So far delivery went well. Product works good as well. Even after using the pumps myself a lot I was still able to keep it all nice and clean and resell them again via Vinted not too long ago. Very happy with the pumps, service and delivery. It’s not a speedily delivery so just order on time.

March 24, 2025
Unprompted review
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Reply from Heymommies

Hey, thank you for sharing your experience. We’re so happy to hear you’re pleased with the pumps, service and delivery, and that you also find them easy to keep clean!

Rated 1 out of 5 stars

Still waiting..

I'm extremely disappointed with the communication from this company. The information provided in their emails is very poor and unhelpful. The promised delivery time has not been respected — it has now been 8 working days since I placed my order and I still have not received the product. This level of service is very frustrating.

March 10, 2026
Rated 5 out of 5 stars

Good

The company us sending the pomp really fast , but the pomp is not so good.

November 24, 2025
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Reply from Heymommies

Hey Veronica, thank you for sharing your experience and we're glad to hear your order arrived quickly. We're sorry to hear the pump was not fully to your expectations.

Rated 3 out of 5 stars

3 stars

I ordered two pumps and delivery time was supposedly 3-5 working days. I received the parcel more that 2 weeks later. I sent several emails and got no reply except for once, where they apologised and said it should be with me soon. The item comes from Asia, which I found nowhere on the site and would have liked to know.
I’ve updated my review to a 3 star one because I did finally receive the parcel and the product itself is so far fine, and I receive an apology from the company on the delay and poor service.

September 29, 2025
Unprompted review
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Reply from Heymommies

Hi Frida,

Thanks for reaching out. I’m afraid there may be a mix-up. We can’t find your name or any order under our records. Our customer support team is available five days a week via email.

For clarity: our main company is indeed registered outside the EU, while our support operates from within the EU—this is quite common.

We look forward to get in contact with you so we can sort this :)

Kind regards,
Team Heymommies

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