Hey Rick Reviews 

85
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use, efficiency, and ability to remove stress from complex processes like visa applications. Many highlight the staff's professionalism, helpfulness, and excellent communication, making the overall experience smooth and worry-free. Reviewers particularly appreciate the quick processing times and the detailed guidance provided, which ensures a hassle-free journey, especially for first-time travelers. The user-friendly website and responsive customer service further contribute to a positive experience, with many expressing their intent to use the service again.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the fantastic communication and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting how easy and stress-free the... See more

Customer service

People report positive experiences with customer service, highlighting that every interaction is on point and... See more

Location

Reviewers highlight positive aspects of location, particularly regarding travel to Bali. Many customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rick and his Team took all the guess work and stress away and made our journey so much more easier, the Visa process and declarations etc can be daunting if you dont know how to navigate it all especi... See more

Rated 5 out of 5 stars

Hey Rick’s team and Visa service was so easy to use and no fuss. Rick and Fina were both great to communicate and work with to get the visa submitted in time and chase up approvals and documents nee... See more

Rated 5 out of 5 stars

I was having all sorts of problems with the new visa system and getting very stressed and I contacted Rick and he got it all sorted the same day. Took the stress away from my up coming holiday which m... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for HeyRick.com.au I had an excellent experience with heyrick.com.au The website is easy to use, well laid out, and made the whole process simple and efficient. Communi... See more

Company replied


Company details

  1. Cultural Tours Provider

Written by the company

Hey Rick Visa is your trusted partner for fast, reliable, and stress-free visa assistance across Southeast Asia. From Indonesia and Vietnam to Thailand, the Philippines, and beyond, we help travellers secure the right visas with clear guidance, honest information, and no confusing jargon. Founded by Australian entrepreneur Rick Creamer, our mission is simple: Make travel easier, safer, and more enjoyable for everyone. We support you through every step of your journey — from choosing the correct visa type to preparing documents, avoiding common mistakes, and connecting you with trusted local services once you arrive. Whether you’re a first-time traveller, long-term visitor, remote worker, or digital nomad, we’re here to help you navigate Southeast Asia with confidence. No scams. No misinformation. No surprises. Just real support from a team that lives here and understands how the system works. Wherever you're travelling in Southeast Asia — Hey Rick Visa has you covered.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(85)

85 reviews in the last 12 months

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Rated 5 out of 5 stars

Thankyou so much for helping

Thankyou so much for helping. I’m not really a computer savvy girl and I got sooo frustrated with organising the visas for Bali. So I contacted Hey Rick’s team and they organised everything, a quick and easy process, no stress at all.
Thanks again 🙏

March 19, 2026
Unprompted review
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Rated 5 out of 5 stars

I cannot thank you enough everyone on…

I cannot thank you enough everyone on the hey Rick team. They helped me and made everything seemless. I was worried one came and mine hadn’t but they did it there and then for me. I strongly recommend them for bali visa stuff. 10/10 service. Thank you again!!!!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

So Easy!

So easy! So fast and professional. Answered all my questions quickly and pleasant to deal with.
Thank you so much

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Hey Rick Visas = Stress Free Visa Applications

Hey Rick Bali Visas is a fantastic service that took all the stress out of applying online. We live in an area with unreliable internet and frequent blackouts so being able to use this service to do all the hard work for us was so beneficial. It was a stress free process and we will definitely be using your visa service again for our visa and visa extensions. We are so grateful for your help and efficient service. Regards Julie & Steve Seach Hindmarsh Island South Australia

February 20, 2026
Unprompted review
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Rated 5 out of 5 stars

This is my first time to Bali

This is my first time to Bali and I wanted to make sure I had all documentation done correctly. Hey Rick and his team took the worry out of it and I received all documentation in the 3 days before my departure. Was such an easy process. Thanks Team Hey Rick

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Rick's eSIMs

I bought an eSIM the day we arrived in Bali and it was incredibly simple to set up. I could easily choose the number of days I needed and the amount of data, and it was great value for money. The whole installation process took all of two minutes and it worked instantly. It made staying connected while travelling so easy and convenient. Highly recommend!

March 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Hey Rick's service was excellent

Hey Rick's service was excellent. No fuss, straight to point and delivery so professional. The whole process, from the initial contact through to arrival in Bali. They support you with emails and texts to assure you everything will happen before departure and arrival. Highly recommend this service.

February 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Let’s Go

As a first time overseas traveler and doing it solo, I found Hey Rick and his team so helpful in making this process seamless.
I had many questions, and each time my question was answered.
I can travel to Bali safely and confidently. Thanks Hey Rick Team 🙂

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

This took all the stress away

This took all the stress away. So easy and for $50 well worth every cent.
Highly recommend Rick and his team very professional and return your messages straight away. Will always use Rick when. I travel to Bali

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Fina!

I don’t normally leave reviews but on this occasion I must. Hey Rick are a professional service that gets all of the required documentation for Bali done efficiently and quickly. Thanks Fina!

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Bali Visas

Fina has been very professional and courteous in organising Bali visas. A great service to make our travel easier.
Thank you very much Fina
Arlene& Jackie💐

February 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Easy and stress free experience

First time to Bali and we were so lost with what to do, Hey Rick made it such an easy process, answered any questions i had and had our applications processed so quickly. Will definitely use in the future and would recommend to anyone.

February 10, 2026
Unprompted review

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