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Rated 1 out of 5 stars

I played on their site for over a year and never won anything low wins no wins no bonuses . And then last week won £3000.00 on Friday requested my withdrawal for £3000.00 and I'm still waiting no resp... See more

Rated 1 out of 5 stars

Heyspin/ Headspin So lost substantial amount to begin with then won quarter back , then lost even more 😕 Up date so ive been unable place any bets ,deposted £35 over to Headspin casino and they de... See more

Rated 1 out of 5 stars

Beare bonus offers are limited to certain deposit methods. Certain short price markets are closed, all open on other sites. Site not the most easily navigable. Plenty other players on the market I... See more

Company replied

Rated 1 out of 5 stars

I’m on a lot of sites and I used to think Heyspin was ok they seemed fair,well they only let me deposit £88 a month and tell me we need to chat as I’m playing to much,?maybe if you had a little win no... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling Service

About Heyspin

Written by the company

Heyspin - The biggest online casino


We're an experienced team of gambling experts behind HeySpin casino who are dedicated to bringing you the best gambling action you can get right on the go. Although HeySpin is a young iGaming platform, it incorporates all the best aspects of popular online casinos. Once you've tried HeySpin online casino, you'll want to come back again.

Bonuses and Rewards

Start your journey into the world of gambling entertainment with a 100% welcome bonus of up to $200 and 100 free spins on popular video slots. Once you decide to stay with HeySpin casino, you'll earn loyalty points and move up through the levels within the loyalty program, getting extra gifts and perks including free spins, cash bonuses, cashback, and more.

Games and Vendors

Licensed by MGA, HeySpin Casino works with several leading gaming content providers including NetEnt, Microgaming, Playtech, and many more. In the casino lobby, you'll find hundreds of slots with exciting game mechanics, multiple payout structures, and a variety of special features for high entertainment value.

Payment Options

HeySpin customers can make deposits and withdrawals any way they want. Bank cards, e-wallets, and the Bank Transfer method are all accepted here. If any problems arise, you can contact our customer support team, which is available 24 hours a day.

When creating the HeySpin platform, we went to great lengths to provide an experience that every gambling enthusiast will love. Try its games, bonuses, and other features, and share your experiences by leaving a review.

Contact info

1.8

Poor

TrustScore 2 out of 5

357 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

AVOID AT ALL COSTS

Only now have I decided to read the poor reviews and I feel gutted!
I have been depositing money and winning absolutely nothing back. Each transaction/deposit costs more money for the customer as they charge a 2.5% fee per transaction. The game I played on (Golden Winner) was a constant lag. I’ve played this game for years and never have I had such a bad experience. Companies like Hey Spin should be shut down! Nothing but take, take, take as all of the other reviews indicate. What a waste of money, no fun & a complete scam

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

Only been playing this site a coue of…

Only been playing this site a coue of months and it's take take take iv put lots of deposits on and don't even vet a good game. I don't care of a win even tho it wid be nice but a ten pound deposit is being taken within 1 minute of game. Not a fare site at all take take take I deposit ten pound on some sites and I'm playing for ages will stick to them sited I'm afraid

August 16, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely no existence customer…

Absolutely no existence customer service. Live chat 😤😤 no one ever replys no matter how many times I've tried. Made deposit has been take from my bank and it's not showed in my casino account two days later. And no one will speak with me via email or live chat. Like what is the reason for the live chat if it's clearly just for show. ?? Honestly 1000% better sites out there.

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

This site used to be good now they take…

This site used to be good now they take your money and not let you play. you contact them through there chat to get told come back next week.. you let me make a deposit with no intention of letting me play nor can I withdraw my money there 24 hour chat dont work as I have waited 10 hours for a reply. So I am left with no choice but to write bad reviews to help others not get scammed by these

This is still on going

7th August. This has still not been sorted and are now they are not replying to me stay away people

12th October not sorted I a have let the gambling commission know about these.

July 26, 2024
Unprompted review
Rated 1 out of 5 stars

I have been playing this site and loved…

I have been playing this site and loved the games, I have won 800 pound and requested to withdraw but was told within 48 hours before this I won 300 and sent in id with was verified but 4 days later am still waiting on my withdrawal amd just get told its wirh the correct team and someone will be in touch, totally unfair and takes too long to get your winnings

July 9, 2024
Unprompted review
Rated 1 out of 5 stars

Heyspin/ Headspin

Heyspin/ Headspin
So lost substantial amount to begin with then won quarter back , then lost even more 😕
Up date so ive been unable place any bets ,deposted £35 over to Headspin casino and they declined it ..Money left my account but yet theyve not received it ,contacted bank theyve reassured me that Heyspin have in fact got the money ..Hmmnn🤯Headspin ..Avoid another conline casino .

July 11, 2024
Unprompted review
Rated 1 out of 5 stars

I played on their site for over a year…

I played on their site for over a year and never won anything low wins no wins no bonuses . And then last week won £3000.00 on Friday requested my withdrawal for £3000.00 and I'm still waiting no response no money it takes 5 mins to transfer the money back to my bank and their quick enough taking thousands of pounds off me depositing everyday but so so slow withdrawing you're winnings and paying out you're winnings. Username fishing777 Anthony perkins..

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

You dont have a fair play when the RTP…

You dont have a fair play when the RTP return to player is set below 96.4 %
Most online site do this if they have the option from the gaming provider some RTP's are set by the gaming provider and cant be changed by the casino .....that should be a standard for all online casinos period.
Thats just greed when the casino's mess with the RTP and yes you can tell the difference in play when its set below what it should be set at.

April 29, 2024
Unprompted review
Rated 1 out of 5 stars

Would give it a minus if I could

Would give it a minus if I could . They stole over 1400. I won on a game but they made out that the game was not working which it was working fine. I was video screening game play so can prove this. Which I will be taking to court to.sort this.

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

Can I just applaud how quickly they…

Can I just applaud how quickly they process payments and I haven't had a single issue, I won 100 on Saturday and it was in my account this morning, I was abit sceptical after reading reviews but 10/10 , thank you

April 8, 2024
Unprompted review
Rated 2 out of 5 stars

Gone down in my estimations lately all…

Gone down in my estimations lately all of my last 4 deposits have been rinsed straight away no fair game play anymore I hadn't it 1 bounus in 200 spins and won a grand total of 44p in 200 spins on my last deposit
That was the final straw for me they won't be receiving my custom from now on
Shame cos for a while it was half decent but like all just out to rip you off

March 20, 2024
Unprompted review
Rated 1 out of 5 stars

I got blocked out as they needed to…

I got blocked out as they needed to speak to me about my spending, had a message saying I needed to have a chat with them, went on chat and they wanted to know so much about my personal details I didn’t feel comfortable giving it, they said they already hold my details it’s just for verification.I told them that I didn’t have all the information they wanted, and that was the end of the conversation. Be wary please people.

February 21, 2024
Unprompted review

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