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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the platform to be an incredibly handy and versatile tool, praising its ease of use and the polished, professional look it gives to their digital content. People appreciate how simple it is to create flipbooks from PDFs, add interactive elements like links and videos, and share them effortlessly, often highlighting the quick uploading process and the interactive nature of the final product. The customer support is frequently described as exceptional, with reviewers noting the team's prompt, helpful, and professional responses, often resolving issues quickly and efficiently. However, some customers also noted occasional issues, such as a bug in Safari, and limitations with domain mapping for multiple URLs, which can be inconvenient for international brands. A few other people also felt that the support could be slow or inconsistent, with one instance where communication ceased after reporting an error.

What people talk about most

User experience

Users describe positive interactions with the user experience, frequently highlighting its ease of use and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting prompt replies and... See more

Website

Reviewers highlight positive aspects of the website, consistently praising its ease of use and... See more

Response time

Clients share positive opinions on response time, with many reviewers consistently praising the promptness... See more

Product

Reviewers mention positive feedback about the product, with many expressing high satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a handy tool. We were able to turn our catalogues and brochures into a clean, professional flipbook in minutes, and it always looks good. Simple to use, easy to share, and the results feel really... See more

Rated 5 out of 5 stars

Brilliant for showcasing work. I've been using Heyzine to host dossiers of examples of my Live Illustration work - it makes it easy for clients to flick through and also share. Also I have create... See more

Rated 5 out of 5 stars

I don’t give compliments easily… but sometimes, true talent deserves to be acknowledged. Heyzine stands out among digital flipbook platforms for one simple yet brilliant reason: it allows you t... See more

Company replied

Rated 5 out of 5 stars

Albert from the support team managed to restore my late father's deleted files from a backup and helped me re-enter and update the account on my name. All this while waiving a dispute fee and assist... See more


Company details

  1. Software Company

Written by the company

Flipbook maker. Create awesome magazines, catalogs, brochures or any kind of online publication with no ads and highly customizable with different page flip effects.


Contact info

4.8

Excellent

TrustScore 5 out of 5

156 reviews

5-star
4-star
3-star
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1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing application. Full of features. Beyond expectation

There are several flipbooks applications that I have tried, both on and offline. HeyZine have everything I needed in a flipbook. It is feature rich and a well designed system. The speed has always been good when viewing the books. Support is always fast and reliable. Keep up the good work Heyzine!

April 25, 2024
Unprompted review
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Rated 5 out of 5 stars

The best for my clients

It was a very pleasant experience to use Heyzine, it has allowed me to develop professionally and provide my clients with high quality service.

April 17, 2024
Unprompted review
Rated 1 out of 5 stars

GARBAGE GARBAGE GARBAGE

GARBAGE GARBAGE GARBAGE! MORE GARBAGE! THE INTERNET IS FULL OF GARBAGE!!!!! YOU RECORD ONCE, IT'S DONE. YOU HAVE TO RECORD ANOTHER FILE BECAUSE YOU CAN'T SAVE ANYTHING AND SEE A CHANGE. ANOTHER CRAP BUILT BY PEOPLE WHO DON'T KNOW HOW TO USE THEIR BRAIN .

January 16, 2024
Unprompted review
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Reply from Heyzine

Well Dan, this is probably the least constructive and least helpful comment we have received. I don't know what you mean, why you are so angry or what problem you have had. Anyway, if you feel like it, you can write to us in much more detail in support and we will do our best to help you.

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Rated 5 out of 5 stars

Great software

Mosaic is a Marketing Agency, and overall, we are 100% satisfied with the flipbook software. We have no complaints and are looking for Heyzine to continue to improve this product and stay in line with other flip book software providers. Your customer service is excellent.
We believe that Heyzine is one of the best flipbook providers in the market. Kudos to the team!!

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

I love Heyzine!!

I learned about Heyzine from a video tutorial I happened to stumble across and I am so glad I did!! I’m a coach and author of mini eBooks to help people. Heyzine’s platform is user friendly and their flip books look AMAZING!!
I’ve had a few questions about their app and support has always been friendly and helpful.
They have a free option so you can try it out and see if it works for you.

April 29, 2022
Unprompted review
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Rated 5 out of 5 stars

Heyzine is the Best Flipbook Maker Ever

We are a Language Institute. Hence it solves our problems to make students practice their Listening by putting audio/video in the flipbook.

We look forward to more features which can be launched to make this better.
1. PDF Editor (Adding blank pages / removing pages / write any text on the pdf etc)
2. Adding folder options in the audio library. Currently all the audio are visible. Hence it makes confusing for the user when to select which audio.
3. Bulk delete option is also needed.

Overall speaking, we are 100% satisfied with what we receive. We have no complaints and are looking for more features to be added.
We would like to see Heyzine as one of the best flipbook provider in the market. Kudos to the team!!

March 24, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I asked our IT lead to recommend a flipbook software; he suggested Heyzine. We have been very happy with the range of features and great (quick!) support. Have now upgraded to a professional subscription so as to have custom domains etc. Thanks Heyzine.

March 3, 2022
Unprompted review
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Rated 5 out of 5 stars

Cool service to create embedded flipbooks for free

I was in search of a free service to create an embedded flipbook on my website. It was just one project for my portfolio so I didn't see the point of paying for it. All free services I found had watermarks on each page, but not heyzine. There is a logo in the frame, but hey they need to promote themselves. There was an issue with adding a web iframe to squarespace website, but I got immediate help through heyzine support. Thank you guys for this service.

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

Best Product and so Easy to use

Best Product and so Easy to use

I learned about Heyzine from a You Tube video I watched. This platform has been everything I have needed for my business. I have created 3 projects now and it is so simple to use and the finished product is nothing short of spectacular. It has taken me as a brand to the next level.

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

I've only been using my Heyzine…

I've only been using my Heyzine flipbook as a lead magnet for a week and I've already seen growth in my email list. I'm loving the platform so far. I just joined the affiliate program and the customer service there was great as well.

February 25, 2022
Unprompted review
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