HiExchange Reviews 

432
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

The exchanger isn't paying out. More than 48 hours have passed, and they still can't exchange some 150 USDT for PayPal EUR. Tech support on the website isn't responding. Sometimes they only respo... See more

Rated 5 out of 5 stars

Our transaction was to send to our PayPal. Not seeing it after 5 hours, we contacted support via chat who explained that sending to PayPal might take 24hrs or a little more. Therefore, we've been pati... See more

Rated 5 out of 5 stars

At first I was a bit nervous since it was my first conversion from crypto to PayPal. But it all went well. Interface is comfortable and gives you all necessary info on transactions. Just follow... See more

Rated 5 out of 5 stars

I was skeptical about trying this as I had never done a cryptocurrency exchange before. I hadn't heard of hi.exchange before yesterday but it was a simple process. I placed my order for my USDT to Pay... See more

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service

Written by the company

Moments are precious. The highly experienced Hi Exchange Team has provided fully automated cryptocurrency/electronic exchange for you. Use our services for exchanging currencies like Bitcoin, Tether, and Perfect Money and feel the change. Your orders will be processed without any delay and we promise you to make every effort in order to improve our current services and also adding new ones. Buying and Selling Electronic Currencies must be done with fast and reliable support, which is what we do in Hi Exchange. You can reach our support team 24/7. Hi Exchange let you focus only on the market, we take care of the rest.


Contact info

You should know

4.2

Great

TrustScore 4 out of 5

432 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(432)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Scared by fears resolved

OK. I was looking at getting my cash out of crypto market and wondering how to get it to Paypal. I found I could get my cash to ADvcash but I wanted into Paypal so I can actually have the money back. Using the company for the first time I was scared I get ripped off cause it seems too easy. But 14 hours later my fears of being scammed was resolved when I saw the transaction saying done and I actually got my cash in my pay pal account. Pretty good service. I am happy.

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great exchange

Great exchange, works every time. PayPal withdrawal takes about 24 hours. Responsive and helpful support that helped me to restore my cancelled order quickly.

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Traded from crypto to PayPal

Traded from crypto to PayPal
The exhange took about 24 houres for me and it's pretty OK.
I plan to use this exhange again for my next trade

April 11, 2023
Unprompted review
Rated 4 out of 5 stars

They're working

Pretty long to send to PP and them button "Support 24/7" don't work from desktop, but it's OK in others.

March 19, 2023
Unprompted review
Rated 5 out of 5 stars

my first conversion from crypto to PayPal

At first I was a bit nervous since it was my first conversion from crypto to PayPal.
But it all went well.
Interface is comfortable and gives you all necessary info on transactions. Just follow simple steps and you will do fine.
Exchange length is roughly 24 hours which is not bad at all!
Their support is very responsive! Average answer time is less than 15 minutes.

I totally recommend HiExchange.

February 5, 2023
Unprompted review
Rated 1 out of 5 stars

Never use this for PayPal!

Service announces that it will provide exchange from usdt to PayPal up to 72 hours.

I transferred USDT on February 9 at 21:06 and still have not received a reimbursement to PayPal (13.02 , 15:41).

At the same moment the support service said that they are powerless, can not influence the broker and asks to wait me at least another 15 hours.

I categorically do not recommend this service if you value your time.

February 12, 2023
Unprompted review
HiExchange logo

Reply from HiExchange

Dear Mariia,

We appreciate your feedback and we’re sorry for the inconvenience. As you might have noticed, PayPal restrictions in some areas has affected the transactions. However, we do everything in our power to take care of our customers’ orders but sometimes things are out of our hands. We believe that you have received your refund by now. Please contact our 24/7 customer support if you stll have any problems.

Best regards
HiExchange

Rated 5 out of 5 stars

Gladly again

Great! I made a mistake during exchange process but the support contacted my via email just after minutes.

January 24, 2023
Unprompted review
Rated 1 out of 5 stars

Keep my money for no reason

I sent them USDT and wanted PayPal credit in return

They sent a part and I told them my account has restrictions so I will refund the part that was sent to me

And send a direct balance via a VISA card or send them a payment link to make payment

This was done yesterday and until now they are telling me that they are waiting for broker to respond that I have returned the part that was sent via Paypal, more than 20 hours and broker didn't response, it's just text message just few seconds

Till now, my request has not been completed and I have been waiting for 20 hours

I have many bills and services that I need to pay

Send my money back here

TZCuL3wRLWz8fFWYWQ6bZVnvYoBonMNjba

i dont' want trade with you anymore

December 19, 2022
Unprompted review

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