While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Been using Hi5 for a few months now and am really happy with the service they are providing and the money I am saving They have trained staff to deal with all queries my customers make. All calls are handled efficiently. This has taken alot of stress of me now I can deal with other aspects of the business.
Great services , they really helped my business handle the Customer service department and they did a brilliant job at it , they also saved me money.
Currently using Hi5 to take my inbound calls out of office hours. Now I have a 24/7 customer client line, They're saving me a lot of time and money as well as keeping my customers happy.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
