While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
1.7
Bad
33 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
I tried to write to customer service…
I tried to write to customer service and call their number . Neither work or exist. How does one get ahold of them? So unprofessional will never be ordering from them.
February 14, 2025
Unprompted review
Warning for this company! Items missing and no refund
Order several items where some was missing, HiBuddy still charge for all.
Was promissed to get missing ones on next order. But in fact even more was missing
HiBuddy dont answer on ~10mails sent eventhough they promisse to answer within 24h
Stay away from this company
If you still buy and dont get what you pay for, dont forget I warned about it
February 1, 2024
Unprompted review
Do not order animal food online
I ordered Taste of Wild High Praire 5,6 kg for dogs, I received 3 x 2kg feline product Rocky Mountain. The customer service claims that they sent a return label, but they did not. I called twice and talked to customer service and sent emails, but no solution was done. The company number leads to the non-Swedish name private person and not to the company. Allmänna villkor on their page says that food is not on the list of products with open shopping (14 days). I do not recommend this shop, since they can send you anything they want and they expect you to accept it. Animal food shopping should also be protected by the customer's rights.
September 21, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.