Got the item but with an error on the print. Their support line is probably non-existent since no one ever responds from there even through multiple follow-ups.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I honestly thought I was getting scammed but at least I got it! It only took 2 weeks which was great. My only complaint was they used chat gbt to create an image and it just wasn’t worth the $60.00. I... See more
🚨 PSA for anyone thinking about ordering a custom Magic: The Gathering card from this site: Don’t waste your money — this company uses AI to generate the art and charges you for something you... See more
I ordered a custom Pokémon card for a friend's Christmas present and I have a bitter feeling I've been scammed. The image doesn't resemble the original photo at all. The card is crudely made with a lo... See more
Company details
Written by the company
Welcome to Hicustore. We are a dedicated and missionary team, always spare our efforts to bring customers the most positive and satisfying shopping experience. Personalized and customized products are the biggest feature of Hicustore. At Hicustore, we believe that personalization is the most sincere way to express your love and care to the person you love. From daily gifts and commemorative gifts to holiday gifts, regarding the selection of customized products, we believe you will be able to find a satisfactory gift in Hicustore, and the unique gift will be delivered to your loved one with your heart. Your satisfaction and happiness is our priority. We are proud that when this gift made and sent by Hicustore can bring happiness to you and the recipient, when smiles and happiness appear, the "Love means once more" we have always insisted on has meaning. Your feedback is the motivation for us to continue creating new products and bringing you the best shopping experience.
Contact info
oumeijinrongcheng t2, 321100, hangzhou, China
- support@hicustore.com
- hicustore.com
2.0
Poor
80 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Love Lamp arrived sooner than…
The Love Lamp arrived sooner than expected and the quality exceeded my expectations, making it the perfect Mother's Day gift.
April 22, 2024
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I love everything about my shirt!
April 17, 2024
I bought this mug for my sister and…
I bought this mug for my sister and sister-in-law, and they love it.
April 15, 2024
i ordered a LED canvas for my parents…
i ordered a LED canvas for my parents as a christmas gift and i never received my order i paid a total of $65 and i emailed them after and they told me to be patient and they will ship my order again even though i asked for a refund at that point because it was already january. It is now the end of april i never received my refund or my order. It’s a scam!!
December 20, 2023
Unprompted review
The quality of the frame was so good…
The quality of the frame was so good that I decided to purchase another one for my grandmother.
April 8, 2024
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I loved these gifts for my bridesmaids…
I loved these gifts for my bridesmaids and mother for my wedding. Very cohesive, yet personalized.
April 4, 2024
This came out perfectly!
This came out perfectly!! The seller was very prompt with response time and checked all the details with me, and the cup was finished and shipped out quickly.
March 28, 2024
The quality of the cup is nice and the…
The quality of the cup is nice and the graphics on the outside look exactly as advertised.
March 23, 2024
This turned out to be perfect
This turned out to be perfect, exactly how I expected! I've honestly fallen in love with it!
March 11, 2024
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exceeded my expectations and is gonna…
exceeded my expectations and is gonna be the perfect gift for my brother.
March 12, 2024
I bought two hoodies for Christmas
I bought two hoodies for Christmas! Both exceeded our expectations and we love them! They turned out exactly as planned!
March 11, 2024
It's better than expected
It's better than expected! It's so perfect! Can't wait to see the look on my grandparents' faces!
March 9, 2024
They sent me a defective canvas…
They sent me a defective canvas picture, and will not stand behind their product unless I pay for the return postage to China. I don't give bad reviews so to write be warned they are not legit people. Offered me 15% discount, I wanted what I paid for not a discount. Worse customer service, don't answer your emails, just Ghost you. If I could give them "0" star I would. Shame on you
February 26, 2024
Unprompted review
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I bought this for my grandma to keep in…
I bought this for my grandma to keep in her garden, but shelves it so much it's displayed in her house instead! Very durable and high quality.
March 7, 2024
Bought this for my friend and she loves…
Bought this for my friend and she loves it and speaks highly of the product overall!
March 7, 2024
The quality of this item is excellent
The quality of this item is excellent, it exceeded my expectations and I think I will purchase it again.
March 4, 2024
I like this very much
I like this very much! I simply can't wait to present this as a gift to my beloved daughter!
February 29, 2024
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The item was great
The item was great. arrived quickly and will continue to buy from here!
February 27, 2024
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