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HiddenTechies Reviews 

2
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TrustScore 3 out of 5

2.9

e-Commerce Agency
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Company details

  1. e-Commerce Agency
  2. also in
  3. e-Commerce Service
  4. e-Commerce Solution Provider
  5. SEO Service
  6. Web designer
  7. Website Designer

Written by the company

HiddenTechies is a leader in eCommerce business that provides custom development services for Magento, PrestaShop & Shopify with a comprehensive portfolio of best-in-class solutions for eCommerce businesses. We're dealing with Magento Development, Shopify Design & Development, PrestaShop Development and Custom Development Services for eCommerce store. After 7 years working with merchants and provide the best solution to them, we soon realize that number of store owner wants hassle-free business and HiddenTechies was born. HiddenTechies launched in 2016 to provide a best eCommerce solution and making online business easier for everyone. Today, we're helping merchants to grow their business by providing best eCommerce themes, extensions and custom development services. Customer satisfaction is our top priority. All our products are professionally designed, quality tested and feature-rich that take your business at the next level!

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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

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(2)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Bonjour

Bonjour
Je vois que vous n'avez pas résolu mon problème depuis plus de 6 mois !
Le support technqiue est inexistant!
Je ne vois aucune connexion au back office depuis trois jours
Je fais donc inrevenir mon avocat
Je vais installer un thème qui fonctinne
La publicité ira bien sur avec
Je suis déjà intervenu sur de nombreux forum Français et sur le GITHUB Prestashop ou vous themes ont été sité afin de prévenir le public Français et bien sur j'écris en anglais pour que Google le produise aux étrangers
Cordialement

Hello
I see you haven't resolved my problem in over 6 months!
Technical support is nonexistent!
I haven't been able to log in to the back office for three days.
So I'm contacting my lawyer again.
I'm going to install a working theme.
Advertising will, of course, be included.

I've already posted on numerous French forums and on the PrestaShop GitHub repository where your themes have been mentioned, in order to warn the French public. And of course, I'm writing in English so Google can target foreign users.

Sincerely

January 12, 2026
Unprompted review
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Rated 1 out of 5 stars

J'ai acheté un thème pour Prestashop en…

J'ai acheté un thème pour Prestashop en janvier 2026 et celui ci ne fonctionne toujours pas .
Le support technique est inexistant malgré l'ouverture de ticket sur leur plateforme.
Le thème acheté dispose d'un support technique premium qui n'existe pas
J'ai un ticket 139556 ouvert depuis le 20 mai resté sans réponse et un autre 938365 ouvert depuis le 25 mai.
Leur thème sont bugger et ne fonctionne pas .
je me suis fait confirmer par un développer spécialisé Prestashop:
Bonjour
Par contre suite au bug sur la TVA j'ai des clients qui n'ont pas la TVA sur leur facture
Comment résoudre ce problème
il faut les mettre dans un groupes qui n'est pas sélectionné dans le module pour le problème de la page d'accueil cela semble venir de votre thème les pages catégorie et produit s'affiche bien
si vous utiliser un cache comme Clouflare pour votre server pense a vider les caches
Cordialement
N'acheter rien du tout sur Hiddentechies !
I bought a PrestaShop theme in January 2026, and it still doesn't work.
Technical support is nonexistent despite opening a ticket on their platform.
The theme I purchased has premium technical support, which doesn't exist.
I have ticket #139556, opened on May 20th, which remains unanswered, and another #938365, opened on May 25th.
Their theme is buggy and doesn't work.
I had this confirmed by a PrestaShop specialist developer:
Hello,
However, due to the VAT bug, some customers don't have VAT on their invoices.
How can I resolve this issue?
They need to be put in a group that isn't selected in the module. Regarding the homepage problem, it seems to be related to your theme; the category and product pages display correctly.
If you're using a cache like Cloudflare for your server, remember to clear the caches.
Regards
@++
Loulou66
@++
Loulou66

Don't buy anything from Hiddentechies!

January 15, 2026
Unprompted review

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