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Rated 1 out of 5 stars

I ordered a leather carry on bag in February. It’s mid July and I still haven’t received it. They originally told me that it was stuck in Shipping. I subsequently followed up in May and they told me i... See more

Rated 1 out of 5 stars

I’ve been patiently waiting for this orders, until now I haven’t received any of my merchandise yet, I ordered duo make up back in June 27, no email from hide no update or nothing!!! Keep tracking it... See more

Rated 5 out of 5 stars

Figured I'd leave a review after several purchases. Excellent excellent product! Full coverage. Feels nice on my skin. Also excellent customer service. One time out of many, one of my foundation... See more

Rated 5 out of 5 stars

I saw HIDE concealer advertised on Instagram Social Media through following Brittany Aldean. I knew it was a must buy because I have have some scarring on my face due to eczema. After using hide conce... See more

2.4

Poor

TrustScore 2.5 out of 5

258 reviews

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Rated 5 out of 5 stars

The SKIN SERUM

The SKIN SERUM

This tinted skin serum has replaced my foundation! Everytime I go out I get compliments on how my skin looks air brush and smooth. No more cake face!

The skin serum performs similar to the foundation - dewy, covers a lot, lightweight, skin like finish

But I prefer the serum because on those days when I don’t want a full face of foundation, I can just rub it in and look like I put in a lot of effort for a effortless look.

Every product Hide has came out with so far has been a A++!

Highly recommend!

August 17, 2022
Unprompted review
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Rated 5 out of 5 stars

I ordered your concealer after I took…

I ordered your concealer after I took the quiz for the correct skin tone. When it arrived, it was too dark. I contacted Customer Service and they couldn’t have been nicer !!! I am anxiously awaiting the corrected shade !!!!

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered Hide Foundation and it’s…

I ordered Hide Foundation and it’s perfect coverage. It takes only a very small amount and it covers perfectly!❤️ I’m 62 and this is great if you have fine lines and wrinkles and it also feels as if it tightens the skin a bit which is exactly what I was looking for.

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Spot on…

I've never trusted a cosmetic company to pick colors. I usually have to mix 2. This company is spot on and the coverage is perfect for me. Not to heavy but just enough to hide the imperfections. I glow. Thank you.

June 19, 2022
Unprompted review
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Rated 5 out of 5 stars

I’m truly happy with the products I…

I’m truly happy with the products I purchased. I suffer from skin pigmentation and the products HIDE these issues.
The products doesn’t make my skin feel cakey or dry. My skin looks and feels so flawless! Thank you!

June 14, 2022
Unprompted review
Rated 1 out of 5 stars

#1 WORST customer service

#1 WORST customer service. I would never recommend this product or how they handle their transactions. Very poor! I have been dealing with them for over a month.

June 2, 2022
Unprompted review
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Rated 1 out of 5 stars

NO RESPONSE AFTER 8 ATTEMPTS

I have been trying to contact this company via email, phone which no one ever answers and even Instagram for days just to exchange an item. Crickets! Awful awful awful customer service

May 17, 2022
Unprompted review
Rated 1 out of 5 stars

Wish I could provide a positive review…

Wish I could provide a positive review of a product I was so looking forward to receiving. Placed my order end of March, was shipped the incorrect product, I reached out on April 5th to advise and on April 6th I was met with a welcomed response of attention to the error. I was asked to send pictures of the shipping package and product, provided those pictures same day. Now, May 7th, 3 follow up emails, and 2 voicemails later, I’m still waiting on my product. Perhaps there may be staffing issues, but a month is a long time to wait. I really would like my product or a refund. Was so looking forward to receiving.

May 7, 2022
Unprompted review
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Rated 5 out of 5 stars

I absolutely love this foundation

I absolutely love this foundation. It really gives me that coverage that I want for my face since my skin tone is uneven. It does cover most of my flaws on my face except my dark circles. I tried the concealer but no luck but I highly recommend the foundation.

May 2, 2022
Unprompted review
Rated 5 out of 5 stars

Best products and great company!

I am amazed at how well the champagne color matches my skin! It’s also great how light weight it feels once it dries.
I had a replacement product sent due to the foundation leaking in transit. I was super impressed with how quick my issue was addressed and a new product was sent at no extra charge!

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

Great concealer

I was nervous about doing the survey to get your color match but I got it and it’s spot on. I have bags under my eyes and this concealer does an amazing job hiding them!

April 18, 2022
Unprompted review
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Rated 5 out of 5 stars

Received with 3 weeks of ordering

Received with 3 weeks of ordering .
THE BEST foundation concealer combo yet. This quiz actually matched me perfectly. Wonderful for very oily mature skin. I love it!!

April 9, 2022
Unprompted review
Rated 4 out of 5 stars

I purchased concealer and foundation…

I purchased concealer and foundation but "my mistake", I did not check their return policy. When I did check the return policy, the product has to be in the original package and unused.. How are you suppose to know online if the color you actually selected is correct without trying. So I immediately sent an email and asked them to cancel my order. I normally order foundation online and have had the opportunity to exchange (at least) if color is incorrect.
I emailed one day after I ordered product to cancel. 2 days went by and no response, I finally had to respond to a "Hide" email I received and someone finally responded. They claim that they have notified their warehouse and if by chance it's shipped I can refuse the product. Well it's been 4 days and it should be ample enough time for them to cancel the order as I have not received any communication regarding "shipped with tracking"

April 5, 2022
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Did the shade match test to match my skin tone, clicked on what my test results were, the color I matched was Linen, get my order in and the color is chiffon, plus the top ofnthe foundation was not screwed on correctly and it leaked all through the packaging. I've sent them six emails and just keep getting a generic response. Worst customer service ever.

April 2, 2022
Unprompted review

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