higandchic.com Reviews 228

TrustScore 2 out of 5

1.8

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Company details

  1. Linens Store

Written by the company

Entdecke deine neue Lieblings-Bettwäsche von hig & chic. Aus nachhaltigen Eukalyptusfasern: Kuschelig weich, atmungsaktiv und nachhaltig. Jetzt 60 Tage testen.


Contact info

1.8

Poor

TrustScore 2 out of 5

228 reviews

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Rated 1 out of 5 stars

Don't bother

Unfortunately, I have also been waiting for my order for over 3 months now! No updates, no refund, nothing. Can't reach customer service. It's probably a scam!

September 27, 2022
Unprompted review
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Rated 1 out of 5 stars

Get your cash out asap

Get your cash out asap. Website closed, Instagram comments closed, no response from any channel. I wish this wouldn't be true, but it definitely looks like an exit scam.

September 14, 2022
Unprompted review
Rated 1 out of 5 stars

No order and no refund

After not receiving my order for close to one year, I cancelled the order and asked for a refund. I´ve been waiting for my refund for about 2 months now and have received a mail stating that I should be patient. Very disappointed as I have been super patient with their supplier struggles. Will be looking into legal options.

September 13, 2022
Unprompted review
Rated 2 out of 5 stars

Poor

Poor. Delivery of my sheets is months over due. No communication from the company. No one answering emails.

September 11, 2022
Unprompted review
Rated 1 out of 5 stars

Long waiting time and no refund!

We waited for more than a year for our order of two bed sets (we received explaining e-mails in between why it is taking so long and a partial refund in the beginning, so we stayed on board). When it finally arrived we werent happy with the look and send it back.
Now we're four months in and still waiting for our money back.

Looks like a scam - cannot recommend. :(

August 29, 2022
Unprompted review
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Rated 1 out of 5 stars

Not a single delivery after 6 Months!

I ordered some sheets for my bed and It stated 5 Weeks until my order was delivered. After 7 Weeks I contacted the customer support which told me it would be another 3 Weeks and I got a 10€ Discount on my Purchase. Another 5 Weeks pass and I contact them again. Now I am being told that It will be another 3 Weeks. I have now contacted them a fourth time and I haven’t received an answer for almost 2 Weeks.. This Company is such a huge disappointment even giving all the supply chain issues in this world, at least be truthful to your customers.

August 25, 2022
Unprompted review
Rated 1 out of 5 stars

Scam : no bed set and no refund !

I ordered a bundle in April 2022, they announced me it will take around 4 weeks to be delivered. This order was never delivered and when contacting the support, they were always increasing the supposed delivery by 4 weeks. I then requested a full refund, they told me they issued the refund and even sent me a confirmation email, it has been more than 20 days, and the money is still not here : now they don't answer to my emails any more. This is just pure scam but they do it gently with a green heart at the end of each message.

July 11, 2022
Unprompted review
higandchic.com logo

Reply from higandchic.com

Dear Mathieu, we are sorry that there were problems with your order. We are looking forward to answer all questions and find a solution.

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