Some of the options are a little bit more complicated for a first-time user or in or inexperience designer. Most of the generated images are close to what I request, but there are a few that did not c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I think the platform is great in general, I like the tools we have there that are made to make all we want. There is still room for improvement on the time of the "unlimited" tools, it takes too lon... See more
Company replied
Higgsfield is a great great platform for everyone. If you are a content creator, or a business owner. Higgsfield has everything you need. You can grow your business 80x more using this platform. I lo... See more
Company replied
Higgsfield is way more cheaper and user friendly according to me, I was having bit of trouble working for my clients. After switching to higgsfield my life became a little easier. They are providing w... See more
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4.0
Great
5K reviews
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charge
worst ai platfrom ever
As an AI creative director drawn in by Higgsfield’s hype and marketing, I expected something awesome. Instead, I’m seriously disappointed. They basically grabbed APIs from models like Nano Banana and a few others, bundled them together, and charge users 5 to 10 times more than the actual cost. The platform feels massively overrated and fails to deliver on its promises.
they still refuses to give me a refund, not using even 5 of the free credits and applying for refund in the same 10 minutes i subscribes
November 26, 2025
Unprompted review
Reply from Higgsfield AI
Thank you for your feedback. We want to confirm that your case has already been reviewed and resolved.
You have received a full response with all details via email. Please check your inbox, including spam and promotions just in case.
We appreciate your time and feedback and we wish you all the best moving forward.
Higgsfield Team
Accidental annual charge, unused — please finalize refund
Accidental annual charge, unused — please finalize refund
I was accidentally charged for a Creator Annual plan today (KST) and have 0 usage.
I asked for immediate cancellation + full refund, but I keep receiving automated replies instead of a human review.
I’ve requested assignment to a human billing specialist and confirmation of refund initiation (with transaction ID).
Once this is resolved, I’ll update this review accordingly.
No personal details are included here for privacy.
October 28, 2025
Unprompted review
Reply from Higgsfield AI
We’re very sorry for the frustration here. Our team has reviewed your case, issued a refund, and sent you an email confirmation so please check your inbox (and spam folder, just in case).
If anything still looks wrong, please contact support@higgsfield.ai and include “manual review” inside your message so a live agent can assist you directly.
Higgsfield Team
I have never in my life reviewed anyone 1*
I have never in my life reviewed anyone 1 star anywhere until now.
But when the company which wants to charge you +$1700 for the subscription can't answer to your emails I'm really furious and disappointed.
Only form of communication is the substandard ai bot via support mail which cannot resolve the billing issue. On my repeated requests to speak with the real person/agent, bot just sends me back my initial messages verbatim.
24h later, no one dared to help, it's like talking to a wall. Shameful and distrustful behaviour. You shouldn't trust this company with your money.
October 14, 2025
Unprompted review
Reply from Higgsfield AI
We’re truly sorry for the experience you’ve had. This is absolutely not the level of support we aim to provide. We completely understand your frustration and sincerely apologize for the inconvenience caused.
Our team has already replied to all of your messages with detailed information and next steps. Could you please check your inbox (and spam folder just in case). The reply should already be there.
We deeply value your trust and appreciate your patience while we work to make this right.
Higgsfield Team
Absolute scam
Absolute scam. The AI generations are nowhere near what’s advertised. Plus they show you a monthly payment figure for subscription but charge you a yearly fee.
I was charged $560 AUD just to generate my first prompt, which was garbage anyway. No refunds are offered. Not even a partial refund.
I’ve raised a dispute with my bank and will hopefully retrieve my funds.
Avoid them at all costs.
September 3, 2025
Unprompted review
Reply from Higgsfield AI
We understand how upsetting this experience was for you. Being charged for a yearly plan when you expected a monthly one and then feeling the results did not meet your expectations is very frustrating.
We want to take another look at your case. Please reach out to support@higgsfield.ai and include the words “manual review” in your message. This way our team will know to handle your request personally and in detail.
Higgsfield Team
Do NOT fall for these AI garbage…
Do NOT fall for these AI garbage generators. They over charge you for quality that is the same as open source models (which is barely usable). They will not refund you. They advertise on accounts such as Evolving AI or artificialintelligence.in etc with extremely curated demo reels that are their best cherry picked content to hook people to open their wallets with false advertising claims.
September 2, 2025
Unprompted review
Reply from Higgsfield AI
We’re truly sorry to read your feedback and to hear that your experience with Higgsfield did not meet your expectations. We never want our customers to feel misled or dissatisfied.
Our demos are designed to show what’s possible with the platform, but we understand that the real results can sometimes feel different from expectations and that can be frustrating. Regarding payments and refunds, we want to make sure nothing was overlooked in your case.
Please reach out again to support@higgsfield.ai with “manual review” in your message, and our team will personally re-check your situation to ensure it’s handled properly.
Higgsfield Team
Scam
The product is presented as a subscription service that you will have to pay monthly, but they will charge you for the full year and dont count on a reliable customer service to help you out, through emailing them i was told it would be no issue, over a month of emailing back and forth i joined the discord and eventually got "help" i was then told that i had changed my subscription to a monthly one by myself which was not the case, they had changed this and then did not issue me a refund, i had picture proof from email about this and eventually got a refund, also charged me 6% processing fee when it wasnt paid with credit card, an absolute scam!
July 28, 2025
Unprompted review
Reply from Higgsfield AI
We are sorry this experience was so frustrating for you. We understand how disappointing it felt to deal with confusing subscription settings, long back and forth with support and then extra fees on top.
To clarify, the processing fee of up to 6% is not something Higgsfield keeps. It is a standard fee from the payment provider and it is stated in our Terms of Use. Still, we know this does not make the process any less frustrating, and we are working to make such details clearer upfront.
If you would like us to review your case personally, please contact support@higgsfield.ai with “manual review” in your message and our team will check it directly.
Higgsfield Team
I would give zero stars if I could
I would give zero stars if I could. Higgsfield is extremely misleading – their website makes it look like you’re signing up for a monthly subscription, but instead they charge you for an entire year without clear warning. This feels like a scam, and their customer service is unhelpful. Be very careful before entering your payment details here.
August 20, 2025
Unprompted review
Reply from Higgsfield AI
We understand how this could have felt misleading. On our pricing page the annual plan is currently set as the default option, which may cause confusion at checkout. We’re sorry this left you disappointed.
If you’d like us to review your case individually, please reach out to support@higgsfield.ai and mention “manual review” in your message. Our team will personally look into it and do our best to make things right.
Higgsfield Team
Do not pay for a subscription or give…
Do not pay for a subscription or give them your money false advertising reported to better business bureau. The so called promotions they offer unlimited are not unlimited and just scam you to subscribe once you pay your money they take the promotion away nothing is unlimited. Charge 30.00 a month for so few credits when there are better companies that generate quality videos and offer many more credits. They are thieves stay away !!!
August 19, 2025
Unprompted review
Reply from Higgsfield AI
We hear you, and we understand why this felt misleading. In our early days the wording around “unlimited” wasn’t clear enough, and that created frustration for many users.
Since then we’ve worked on making our offers more transparent and our support team is ready to explain every detail before someone subscribes. Building trust matters to us, and we’re improving step by step.
If you’d like us to review your case personally, please write to support@higgsfield.ai with “manual review” in the message.
Higgsfield Team
there was a $9 trial purchased on June…
there was a $9 trial purchased on June 4th, advertised as a one-time payment. However, on July 3rd, my card was charged $29 without my consent. I contacted support for a refund, providing all requested account details, but have received no response despite multiple follow-up emails. The lack of communication and unauthorized charge are concerning, and the after-sales service has been unresponsive. I advise caution when considering this company.
July 3, 2025
Unprompted review
Reply from Higgsfield AI
We’re very sorry to hear about this experience. Being charged $29 after purchasing what was presented as a one-time $9 trial, and then not getting a reply despite following up, must have been very frustrating. We also want to acknowledge that at that time our support processes were not yet properly set up.
Since then, we’ve made big improvements and are committed to making sure this doesn’t happen again. Even though some time has passed, we’d love the chance to make things right and improve your impression of Higgsfield. Please email us at support@higgsfield.ai with “manual review” in your message, and our team will personally check your case and resolve it.
Higgsfield Team
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