Some of the options are a little bit more complicated for a first-time user or in or inexperience designer. Most of the generated images are close to what I request, but there are a few that did not c... See more
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Review summary
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My experience was great! The staff and the whole community were very helpful and supportive. You can learn alot about AI, filming, etc. The amount of features and tech higgsfield offers is jus... See more
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I purchased subscription, using it, Image generation is awesome and good. Video generation took a lot of credits and slow. I will re-write the review after 3 months of use.
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I just started using this programme. I had some technical issues and was frustrated i couldnt speak to a live agent, however going through the support process great. Response was pretty fast and eff... See more
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4.0
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unlimited
33 day unlimited Scam
33 day unlimited Scam, but people aren't able to generate videos for days, and are saying they got scammed/Rug pulled so be careful right now!
August 16, 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for raising this.
Unlimited work passes through one pool shared by everyone using it, with only credit generations queued ahead of it, and every account handled at the same level inside that pool. That arrangement is unchanged. What has changed is the volume moving through it, as a considerable number of new users have joined the platform over recent weeks and the number keeps climbing, so a pool built to be shared is carrying far more than before and turnaround has suffered for it. Capacity is being added behind it now, and bringing those times back down is where the work is directed. Where a generation does not complete, its credits are returned to the balance automatically.
If you are on one of those periods yourself and want your runs looked at, please write to us at support@higgsfield.ai with the subject line 1808REVIEW04, along with the email address linked to your Higgsfield account, and our team will review them and come back to you directly.
Higgsfield Support Team
The Promised Unlimited Mode didn't work…
The Promised Unlimited Mode didn't work or the issues didn't get resolved despite hundreds of users complaining
August 11, 2026
Reply from Higgsfield AI
Hello, and thank you for raising this.
What is covered on your plan is listed under Profile → Manage Account → Subscription → Active Unlimited models, along with the dates each model applies between, and a run goes through without drawing on credits when one of those models is selected on higgsfield.ai with Unlimited mode switched on in the model menu.
Unlimited work passes through one pool shared by everyone using it, with only credit generations queued ahead, and the volume moving through that pool has grown sharply over recent weeks as more people join the platform. Capacity is being added behind it now, and bringing those times down is where the work is going. Where a generation does not complete, its credits are returned to your balance automatically.
If Unlimited mode is not applying on your account with a covered model selected, we want to see it. Please write to us at support@higgsfield.ai with the subject line 1808REVIEW08, along with the email address linked to your Higgsfield account, and our team will check what was applied to your subscription and come back to you directly.
Higgsfield Support Team
thank you so much for the 30 day…
thank you so much for the 30 day unlimited seedance 2.5 event.. it really made me happy and saves alot of money for an ordinary person like me.. and I hope there is more of this event promo..
August 10, 2026
Reply from Higgsfield AI
Hello, and thank you for the kind review 💚
It makes us so happy to hear that the 30-day unlimited Seedance 2.5 event brought you joy and helped save money along the way. Making creating accessible for everyone is exactly what we hope for, so this means a great deal to us. And good news, we run promos and events like this quite often, so following our channels is a great way to catch the next one. Thank you for being part of it, and we cannot wait to see what you create.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Issue with My Unlimited Seedance 2.5…
Issue with My Unlimited Seedance 2.5 720p Access
Hello Higgsfield Support Team,
I’m contacting you regarding an issue with my subscription.
I purchased an offer that included 33 days of unlimited access to the Seedance 2.5 720p engine. However, I was recently surprised to find that the platform is asking me to purchase a new subscription in order to continue using it.
My current subscription should still be active and, according to my understanding, it is supposed to remain valid until August 17, 2026.
Could you please check my account and fix this issue? I would appreciate it if you could restore my unlimited access to Seedance 2.5 720p for the remaining period of my subscription.
Thank you for your help. I look forward to your response and a quick resolution.
Best regards,
Abdulkhaleq
August 17, 2026
Reply from Higgsfield AI
Hello, and thank you for setting this out clearly.
What is attached to your subscription is listed under Profile → Manage Account → Subscription → Active Unlimited models, with the models covered and the dates each one runs between, so that page will show what your plan includes and the period it applies to.
If what you see there does not match the offer you purchased, we want to look at it on the account. Please write to us at support@higgsfield.ai with the subject line 1808REVIEW06, along with the email address linked to your Higgsfield account, and our team will check what was applied at the point of purchase and the dates recorded against it, then come back to you directly.
Thank you for raising this, and we hope to hear from you soon.
Higgsfield Support Team
Dear Higgs Team,
Dear Higgs Team,
I’m writing to formally complain about the current generation speed of **Higgs Unlimited 2.5**.
The generation speed has become **unacceptably slow**. As a paying user of the Unlimited plan, I expect the service to provide a reasonably efficient and stable generation experience. However, the current waiting time for Higgs 2.5 is seriously affecting my workflow and productivity.
I use Higgs for frequent content production, so generation speed is not a minor convenience—it is a core part of the service. When every generation takes an excessive amount of time, the value of an “Unlimited” subscription is significantly reduced. Unlimited usage means very little if users cannot actually generate content at a practical speed.
I understand that high demand and server load can occasionally cause delays, but this has reached a point where it is interfering with normal use.
Please address the following:
1. Improve the generation speed and server capacity for Unlimited 2.5 users.
2. Provide more transparency regarding current queue times and server congestion.
3. Clarify whether Unlimited subscribers are being throttled or placed into lower-priority generation queues.
4. If the current slowdown is temporary, provide an estimated timeline for when normal generation speeds will be restored.
I subscribed because I expected Higgs to support a high-volume production workflow. At the moment, the performance of Unlimited 2.5 does not meet that expectation.
Please take this issue seriously and provide a clear response regarding what is being done to improve generation speed.
Best regards,
A Higgs Unlimited User
August 13, 2026
Reply from Higgsfield AI
Hello, and thank you for setting your points out as clearly as you have.
Additional capacity is being added behind the Unlimited pool now, and bringing turnaround times down and holding them steady is where that work is directed.
Unlimited work passes through one pool shared by everyone using it, and generations paid for with credits are queued ahead of that pool. Inside the pool, every account is handled at the same level, with nothing placing one subscriber behind another. What has changed over recent weeks is the volume moving through it, as the number of people creating on the platform has grown considerably and continues to, and a pool built to be shared carries all of that at once, which is why waits have lengthened.
Given the volume you produce, we would also like to take your case through a manual review. Please write to us at support@higgsfield.ai with the subject line 1808REVIEW07, along with the email address linked to your Higgsfield account, and our team will look at the runs recorded on your account and come back to you directly.
Thank you for taking the time to put this in writing.
Higgsfield Support Team
The Best Platform for Using Seedance 2.5 Right Now
I first subscribed to Higgsfield during the 7-day unlimited Seedance 2.0 event and came back again for the recent 33-day unlimited Seedance 2.5 event. This time I subscribed to the Ultra monthly plan and have been using it extensively for my AI video projects.
What I appreciate most is how quickly Higgsfield adopts new Seedance features compared to other platforms. They have also been doing a great job sharing tutorials, workflows, and creative resources through the Academy, which has been very helpful.
During this subscription, I produced my "Seedance 2.5 AI K-Pop Live Concert MV Vol.3" and the Highlights version, then published them on YouTube, Instagram, TikTok, WeChat, and Facebook. I also tested many different scenes, including acting performance, action sequences, and cinematic camera movements, and achieved very satisfying results.
I still hope to see even longer unlimited generation times and more improvements in audio reference handling, but overall my experience has been excellent. I plan to spend the rest of my subscription experimenting with larger projects, including AI drama production.
Higgsfield has become my primary platform for working with Seedance, and I look forward to seeing it continue to improve.
August 8, 2026
Reply from Higgsfield AI
Hello, and thank you for such a detailed and generous review 💚
We are so glad you came back for the 33-day unlimited Seedance 2.5 event after the earlier one, and that the Ultra plan is serving your AI video projects so well. It means a great deal that you appreciate how quickly we adopt new Seedance features, and that the Academy tutorials, workflows, and creative resources have been so helpful. Your Seedance 2.5 AI K-Pop Live Concert MV Vol.3 and the highlights version sound fantastic, and we love that you published them across YouTube, Instagram, TikTok, WeChat, and Facebook, and explored everything from acting and action to cinematic camera movement. Thank you as well for your notes on longer unlimited generation times and audio reference handling. We have shared both with our team. We are so excited that you plan to experiment with larger projects, including AI drama, and we cannot wait to see where you take it.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
My honest opinion would be that the…
My honest opinion would be that the experience is great, very user-friendly and you have a lot of options for beeing creative. The only downside I see is the pricing, seeing as you cannot preveiw the work before paying credits. Sometimes the models makes error showing stuff that shouldnt be in there. Rerolling costs credits and can compleatly change the outcome. So my final judgement is that its really good, but also really expensive to make high resolution ai-videos. A small video of 4-8min is all you can basically do if you want to use the better models with the plus plan, 1 per month thats it. One more thing that is bad is that the cli/mcp does not support work with the unlimited models. You have to manually create on the website to benefit from them, you cannot tell your agents to use the unlimited models. That way always costs credits.
August 10, 2026
Reply from Higgsfield AI
Hello, and thank you for such a thorough and thoughtful review
We are so glad the experience has been great for you, that it feels user-friendly, and that it gives you plenty of room to be creative. That is exactly what we hope for.
On previewing work before credits are spent, we have shared it with our team. When a generation shows something that should not be there, a lot comes down to the prompt and the inputs, and the more specific and clear they are, the more predictable the outcome tends to be, which also helps reduce the need to reroll. Our support team and academy are both great places to help you dial that in.
We also hear you on the cost of higher-resolution video and on how far a plan stretches. It is worth knowing that the credit cost of a generation depends on the model, preset, and settings you choose, so there is often room to make each one go further, and our support team is happy to help you set up the most efficient workflow. We are always working on our plans and offers and run promos quite often too, so it is worth keeping an eye out. You can review the current options anytime on our Pricing page.
On the CLI and MCP, unlimited generation is currently available on the higgsfield.ai web platform rather than through the CLI or MCP, which is why those routes draw on credits and why you create manually on the site to benefit from unlimited. We understand the wish to use the unlimited models through your agents too, and we have passed that along to our team as we keep expanding what is possible.
Thank you for taking the time to share all of this. It really does help us improve.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Too Buggy
no obvious way to clear the video prompt area and start from scratch, it seems to get confused as to what model its in and which part of that model its using, it constantly fails.wont let you gen an unlimited video if you have a paid one processing. its say videos wrong size to process when theyre within alowed limits, just too buggy, i wouldnt mind but when it works its great. thats why im so frustrated.
August 17, 2026
Reply from Higgsfield AI
Hello, and thank you for the feedback.
Unlimited work passes through one pool shared by everyone using it, every account is handled at the same level inside that pool, and only generations paid for with credits are placed ahead of it. That arrangement has not been altered. What has changed is the volume moving through it, as a considerable number of new users have joined the platform over recent weeks and the number keeps rising, so a pool built to be shared is carrying far more than before and turnaround has suffered for it. Capacity is being added behind it now, and bringing those times down is where the work is going.
On cost, we run promotional offers regularly and new ones keep coming, with our social channels carrying them first and everything currently live set out on our Pricing page.
If you would like your own runs looked at, write to us at support@higgsfield.ai with the subject line 1708REVIEW28 and the email address linked to your Higgsfield account, and our team will review them with you.
Higgsfield Support Team
Didnt like the fact that i subscribed…
Didnt like the fact that i subscribed and next day they launched the 33 day unlimited seedance and didnt move me to the better offer
August 10, 2026
Reply from Higgsfield AI
Hello, and thank you for the feedback.
Each campaign we run covers a defined period and applies to purchases made inside it, which is why one launching after a subscription starts does not attach to it automatically. New campaigns are announced on our social channels, and everything currently live is set out on our Pricing page, so those are the places to keep an eye on when something new is coming.
We are working on our offers continuously, and there is a good deal more on the way, so there will be plenty of chances to catch one that suits you.
Higgsfield Support Team
Excellent, but take care of memberships
Still learning all the capacities, but works amazing. Just about marketing: kindly please, if for marketing porposes, in example, gives to new user some benefit as unlimited this or that, would be great this benefits goes in automatic way to actual memberships...
August 9, 2026
Reply from Higgsfield AI
Hello, and thank you for the kind review 💚
We are so glad the platform is working amazingly for you as you learn all it can do. Your suggestion is a lovely one, and we completely understand the wish for benefits offered to new users, like unlimited access to certain tools, to extend automatically to existing members too. We have shared it with our team, as looking after our loyal creators matters to us, and the good news is we run offers quite often that existing members can take advantage of, so following our channels is a great way to catch them. Thank you for the thoughtful feedback.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Slow Generation, Poor Support, and Misleading Influencer Hype
When I wrote this review, I had already wasted 5 days out of my 33-day unlimited plan.
The generation takes an extremely long time, and they didn't help solve any problems at all.
They told me to DM Theo, but after waiting for 3 days, there was still no response from Theo.
Watch out—they use influencers to attract customers.
Those influencers' accounts generate results extremely fast, unlike regular customers.
August 13, 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for setting this out.
Every account is treated the same way. Generations made with Unlimited access pass through one pool shared across everyone using it, and the only runs placed ahead of that pool are ones paid for with credits. What has changed is the demand on it, as the number of people creating on the platform has grown sharply over recent weeks, and a shared pool carries that weight directly, which is why runs have been slower to come back than they were. Capacity is being added behind it now, and bringing those times down is where the work is going.
On reaching us, please write to support@higgsfield.ai with the subject line 1708REVIEW02, along with the email address linked to your Higgsfield account. Messages carrying that subject line come straight to our team, and we will review the runs recorded inside your window and come back to you directly on what they show.
Thank you for raising this, and we hope to hear from you soon.
Higgsfield Support Team
Deceitful
Deceitful. I bought the plan thinking I would get the unlimited seedance offer.
The website also showed that this was still active. The support was of no help.
August 14, 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for raising this.
Every Unlimited campaign we run is published on our Pricing page together with the conditions attached to it, including the models it covers and the period it applies for, so those terms can be reviewed before a purchase is completed. What ended up attached to your own subscription is then listed under Profile → Manage Account → Subscription → Active Unlimited models, with the models covered and the dates each one runs between, so that page shows you what was applied at the point of purchase and until when.
If that does not match the offer you took, we want to see it. Please write to us at support@higgsfield.ai with the subject line 1708REVIEW03, along with the email address linked to your Higgsfield account, and our team will check what was applied to your subscription, go through what you were shown at checkout, and come back to you with where we land.
Thank you for taking the time to write, and we hope to hear from you soon.
Higgsfield Support Team
Beware of Higgsfield and their…
Beware of Higgsfield and their unlimited plans. They sell a 33-day plan, but users have to wait more than 4 hours for each generation. They increase the waiting time according to the number of generations you've generated on your account. Everyone complains and requests refunds to their credit cards because they don't want to honor their promise and refuse to reimburse.
August 14, 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for putting this to us.
One part of it we can answer without hesitation. How long a run waits has nothing to do with how much you have generated before it. There is no mechanism that slows an account down as its history grows, and nothing about the queue treats one subscriber differently from another. Unlimited runs sit in a single pool shared by everyone using it, and the only thing placed ahead of that pool is a generation paid for with credits.
What has changed is how much is passing through that pool. The platform has taken on a great many new users over recent weeks and the number keeps climbing, and a shared pool absorbs all of it at once, which is why waits have stretched well beyond where they were. More capacity is going in behind it now, with the aim of pulling those times back down and keeping them there.
We would like to look at your own runs with that in view. Please write to us at support@higgsfield.ai with the subject line 1708REVIEW06, along with the email address linked to your Higgsfield account, and our team will review what is recorded inside your window and come back to you directly.
Higgsfield Support Team
All their promotion videos are click…
All their promotion videos are click bait and scam, they tell you unlimited but 1 video per unknown duration it can takes like 24 hours or more
August 16, 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for raising this.
Unlimited runs go into a single pool shared by everyone using it, and the only generations placed ahead of that pool are ones paid for with credits. That structure has stayed as it was, but the volume moving through it has not. A great many new users have joined the platform over recent weeks and the number keeps rising, and a shared pool takes all of that at once, which is why runs have been coming back far slower than they should. More capacity is being put behind it now, with the aim of bringing those times down and holding them steady.
If you would like us to look at what your account shows, please write to support@higgsfield.ai with the subject line 1708REVIEW07, along with the email address linked to your Higgsfield account, and our team will review your recent runs and come back to you directly.
Higgsfield Support Team
They are selling unlimited generations
They are selling unlimited generations, but they are ways to slow, you can make probably 1 generation per hour. It's a definetely scam. Do not recommend
August 16, 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for the feedback.
Generations run with Unlimited access share one processing pool between every subscriber using it, and generations paid for with credits are the only ones queued in front of it. That has not been altered. What has moved is the pressure on that pool, as a large number of new users have come onto the platform over recent weeks and the figure is still climbing, so a pool built to be shared is carrying considerably more than it was, and turnaround has suffered for it. Additional capacity is going in now, and getting those times back to where they belong is the priority behind that work.
If you would like your own runs looked at, write to support@higgsfield.ai with the subject line 1708REVIEW08 and the email address linked to your Higgsfield account, and our team will go through them with you.
Higgsfield Support Team
Amazing platform, but loyal premium subscribers deserve better rewards
I absolutely love this website; the product and models are exceptional. However, their promotional structure is deeply flawed.Currently, exclusive offers and new model access are only given to new users or those upgrading their plans. As a loyal user who paid a substantial amount upfront for the highest-tier annual subscription, I am completely locked out of these rewards.This policy inadvertently penalises your most dedicated customers. Top-tier subscribers should be valued the most. We should receive exclusive perks—like complimentary, unlimited access to new models for a promotional period—without being forced to pay extra.Great platform, but the loyalty reward system needs urgent improvement to look after existing premium members.
August 16, 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for such a warm and thoughtful review. Hearing that the product and the models are working well for you means a great deal to us.
Our Unlimited campaigns are not limited to new users. Existing subscribers are included as well, including those on our higher tiers, and what each campaign covers varies from one to the next, which is part of why the picture can look different depending on when you look at it. We value our long term subscribers a great deal, and thank you for raising this, as it is something we will take into account.
On keeping track of what is available, new campaigns reach our social channels, everything currently live is set out on our Pricing page, and what applies to your own account at any moment sits under Profile → Manage Account → Subscription → Active Unlimited models. Your point about how visible all of this is to existing members has been noted as well.
Your suggestion on perks for top tier subscribers has gone to the team that works on our offers, and it is a reasonable thing to put to us.
Thank you again for taking the time to write this out, and for sticking with us.
Higgsfield Support Team
Very expensive subscriptions and…
Very expensive subscriptions and credits ... I have spent fortune there and stopped using them because they are very expensive.
Unlimited policy as a marketing tools are just a scam.
They have the top models in one platform but prices are getting them out of competition.
August 16, 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for the feedback, and for noting the part that does work, which is having the leading models together in one place.
We run promotional offers regularly and new ones keep coming, with our social channels carrying them first and the Pricing page showing everything currently live, so those are worth watching if you ever look at us again.
On getting more from a balance, what a generation costs depends on the model and the parameters behind it, and every run is listed under Profile → Manage Account → Usage with the model used and the credits it drew. Credit packages are also worth knowing about, as they are bought separately from a plan, hold for 90 days, and are only drawn on after your subscription credits, which suits uneven usage better than committing to a larger plan does.
Generations made with it share one pool between everyone using it, while runs paid for with credits are queued ahead of that pool. Demand on the pool has grown sharply over recent weeks as more people have joined the platform, which is why turnaround has been slower than it should be, and we are adding capacity behind it now.
We would also like to take your case through a manual review and look at what you were spending on. Please write to us at support@higgsfield.ai with the subject line 1708REVIEW09, along with the email address linked to your Higgsfield account, and our team will go through your usage with you and come back with what they find.
Higgsfield Support Team
It takes 4 hours to generate a video, …
It takes 4 hours to generate a video, the unlimited plan is totally a scam
August 16, 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for flagging this.
Unlimited runs pass through one pool shared by everyone using it, and the only generations queued ahead of that pool are those paid for with credits. That arrangement has not changed, but the volume moving through it has grown sharply over recent weeks as more people join the platform, and a shared pool takes that weight directly. We are adding capacity behind it now to bring those times back down and keep them there.
If you would like your own runs looked at, please write to support@higgsfield.ai with the subject line 1708REVIEW12, along with the email address linked to your Higgsfield account, and our team will review them and come back to you directly.
Higgsfield Support Team
Higgsfield AI advertises a 14-day…
Higgsfield AI advertises a 14-day Unlimited plan, but it is practically unusable. Generations on Unlimited take 2 to 4 hours for a simple 15-second video, while Credit Mode takes only 10-15 seconds. When I first subscribed, speeds were around 20 minutes, but over time it degraded to 4 hours for the exact same settings. Support explicitly told me to use paid credits instead of Unlimited. This feels like deceptive marketing to force users into buying extra credits.
January 31, 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for setting this out with the detail you have.
Every account is handled on the same terms, and nothing slows a subscription down as it is used more. Unlimited runs go into one pool shared by everyone using it, and that structure has not been altered. What has changed is the load on it, as a large number of new users have joined the platform over recent weeks and the figure keeps climbing, so a pool built to be shared is now carrying far more than it was, and turnaround has degraded because of it. That is the reason the same settings return more slowly today than when you subscribed. Capacity is being added behind it now, and bringing those times back down is the priority.
We would like to look at your runs and the time left on your access. Please write to us at support@higgsfield.ai with the subject line 1708REVIEW14, along with the email address linked to your Higgsfield account, and our team will review both and come back to you directly.
Higgsfield Support Team
Misleading "Unlimited" plan with extreme throttling.
Higgsfield AI advertises a 7-day Unlimited plan, but it is practically unusable. Generations on Unlimited take 2 to 4 hours for a simple 15-second video, while Credit Mode takes only 10-15 seconds. When I first subscribed, speeds were around 20 minutes, but over time it degraded to 4 hours for the exact same settings. Support explicitly told me to use paid credits instead of Unlimited. This feels like deceptive marketing to force users into buying extra credits.
August 13, 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for laying this out clearly.
Taking the throttling point first, no account is slowed as a consequence of how much it has generated, and no subscriber is placed behind another. Unlimited work sits in a single pool that everyone using it shares, and that design is unchanged from the day you subscribed. The variable is the traffic through it. Our user base has expanded considerably over recent weeks and continues to, and a shared pool absorbs every part of that, which is why identical settings now return far later than they did at the start of your access. Additional capacity is going in behind it, and restoring those turnaround times is the work in front of us.
We would like to see what your account records and how much of your access remains. Please write to us at support@higgsfield.ai with the subject line 1708REVIEW15, along with the email address linked to your Higgsfield account, and our team will review both and reply to you directly.
Higgsfield Support Team
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