Banner for Higgsfield AI

Higgsfield AI Reviews 

3,805
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 3,203 reviews, reviewers had a great experience with this company. Customers frequently praise the incredible video and image generation quality, finding the creative tools both powerful and exceptionally easy to use. Many people also highlight the responsive support team, noting that getting assistance is prompt, polite, and professional. Some reviewers were not happy with the credit system, mentioning that credits burn out quickly or expire without rolling over to the next month. Additionally, some customers noted that the platform interface can feel rather confusing and overloaded for beginners starting out. Others pointed out that generation speeds can sometimes become relatively slow during peak usage.

What people talk about most

User experience

Reviewers highlight positive aspects of user_experience, noting that the platform is intuitive, fast, and... See more

Product

People report ambiguous experiences with product, noting both impressive visual capabilities and frustrating... See more

Artificial intelligence

Clients share positive opinions on artificial intelligence, highlighting the platform as an absolute... See more

Subscription

Customers consistently note ambiguous experiences with subscription models, with high disagreement regarding... See more

Customer service

Customers had ambiguous experiences with customer_service. Many reviewers praised the quick response times,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Will it first i want to cancel my subscription but after trying to used it i discovred that i actually manahe to do well with it. The platform is great but still need to imprve to attract more people... See more

Company replied

Rated 4 out of 5 stars

I signed up to Higgsfield many moons ago when they were more of a gimmick platform. Yes, the subscription is expensive! Yes, the credits burn like the fires of hell in front of your eyes! And, Yes, th... See more

Company replied

Rated 4 out of 5 stars

YouTube channel has great Tutorials. The video generation side is solid and high quality. Character sheets lock identity great if you set it up correct. This platform only lacks image background kno... See more

Company replied

Rated 4 out of 5 stars

I really love the idea of making all the best ai video and photo making. But sometimes using this app looks like the dream of psycho or Chinese street with all its advs windows…id love to see it more... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(3,805)

3,730 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

be very careful

I was a Higgsfield CPP for two years, during which I always put maximum effort into various projects and creations such as film trailers, short cinematic films, commercials, fashion commercials and product advertisements, receiving various compliments from the members themselves, Higgsfield staff, until 4 days ago I was told that they would not renew my CPP and that I would therefore no longer be part of their creators' program, because what I did during these two years was not what they were looking for, none of them, instead of giving me useless compliments, ever told me what they were looking for or wanted to achieve from this program, no one. The result is that not having had any indication or line to follow on what they wanted, it was used as an excuse to not renew my participation in their New CPP. Clearly without even explaining to me this time what this new CPP consists of, what they are looking for and who it is aimed at. After this treatment, when I thought I at least had the right to some explanations, I consider this platform very, very questionable, unclear not only towards those who promoted them with work and commitment on various social media but more generally with the creators also in terms of what it means to collaborate, create with them. I can only report my experience which, given how it ended, I judge to be very, very negative. If you can, stay away from Higgsfield. Don't make the same mistake as me. I had been warned by other creators but I didn't listen to them. You don't make the same mistake as me. They aren't the only ones in the world.

August 7, 2025
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

Hello, and thank you for taking the time to write this. Two years of work across trailers, cinematic shorts, commercials, and fashion and product films is a considerable body of work, and the effort you put into those projects is something we value a great deal.

Full details of our Creator Partnership Program are set out on the program page at
higgsfield.ai/creator-partnership-program, which is kept current as the program develops, so the most up to date information on it can always be found there.

Questions about the program, including anything relating to your own participation, are looked after by the team that runs it, and they can be reached directly at cpp@higgsfield.ai. Requests of that kind are handled by them rather than through general support, so writing to that address is the most direct route to the answers you are after.

Thank you again for the work you produced over those two years, and we wish you well with everything you go on to make.

Higgsfield Support Team

Rated 5 out of 5 stars

Looking good, keep it up

Based on my experience so far, the overall features are very comprehensive, and the official YouTube videos are excellent, complete with prompts and skills that serve as great references for learning. My only wish is for Midjourney integration, as its model’s aesthetic quality is truly impressive.

August 5, 2026
Higgsfield AI logo

Reply from Higgsfield AI

Hello, and thank you for the thoughtful review 💚

We are so glad you are finding the features comprehensive, and that our official YouTube videos, with their prompts and skills, are serving you well as learning references. That is exactly what we hope they do. Thank you as well for sharing your wish around model integrations. We have passed it along to our team, as we are always exploring ways to expand what you can create on the platform. Feedback like yours helps guide where we go next.

Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.

Higgsfield Support Team

Rated 1 out of 5 stars

no customer support despite sending…

no customer support despite sending several email

August 5, 2026
Higgsfield AI logo

Reply from Higgsfield AI

Hello, and thank you for flagging this. We're sorry to hear about your feedback, as that is not the experience we want anyone to have with our support.

We would like to put that right. Please write to us at support@higgsfield.ai with the subject line 0508REVIEW01, along with the email address linked to your Higgsfield account. Messages carrying that subject line come straight to our team, so yours will be picked up and answered directly, and we will be glad to help with whatever brought you to us in the first place.

Thank you for your patience, and we hope to hear from you soon.

Higgsfield Support Team

Rated 5 out of 5 stars

First time user - GREAT!

I think this application is very user friendly! I highly recommend it to anyone who is new to AI!
I had to create an AI twin and the quality was unreal! I had used other apps and this one is by far the best!

July 29, 2026
Higgsfield AI logo

Reply from Higgsfield AI

Hello, and thank you for such an enthusiastic review 💚

What a wonderful first impression to hear. We are so glad you found the platform user friendly and that your AI twin came out with quality that felt unreal. Making creating approachable and impressive for newcomers is exactly what we hope for, so knowing it stood out for you means a great deal. Thank you for recommending us, and we cannot wait to see what you create next.

Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.

Higgsfield Support Team

Rated 1 out of 5 stars

Lied about free 14 days subscription…

Lied about free 14 days subscription for seedance, there was no free trial

August 1, 2026
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

Hello, and thank you for raising this. We would like to clarify what that offer covered.

The Seedance campaign was an Unlimited generations offer, giving access to Seedance models in Unlimited mode across a set period, rather than a free trial of the platform. It ran for a limited time and has since come to an end, which is why it would not have appeared when you looked for it.

Current offers and the conditions attached to them are always set out on our Pricing page, and new campaigns are announced on our social channels first, so those are worth following. You can also check which models are covered for you at any point under Profile → Manage Account → Subscription → Active Unlimited models.

If you would like us to look at what was applied to your account, please reach out to us at support@higgsfield.ai with the subject line 0508REVIEW03, along with the email address linked to your Higgsfield account, and our team will go through it with you.

Thank you again for the feedback, and we hope to hear from you soon.

Higgsfield Support Team

Rated 5 out of 5 stars

Very good models and amazing results

Very good models and amazing results

July 29, 2026
Higgsfield AI logo

Reply from Higgsfield AI

Hi there, and thank you for the kind review 💚

We are so glad you are enjoying the models and getting amazing results from them. Giving you great tools that lead to work you love is exactly what we aim for, so it is wonderful to know that is your experience. There is always more to explore whenever you are ready.

Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.

Higgsfield Support Team

Rated 5 out of 5 stars

Awesome Support Team!

I've been using Higgsfield for an ongoing creative project and ran into a genuinely tricky technical issue with my account. Their support team, especially Mason, handled it with real patience and honesty even when an explanation wasn't what I was hoping to hear, he gave me the accurate picture instead of just telling me what I wanted to hear, and followed through carefully on making things right afterward. It's rare to get that level of transparency and follow-through from a support team, and it made a real difference in how I feel about sticking with the platform. Genuinely appreciated the effort.

August 4, 2026
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

Hello, and thank you for such a thoughtful review 💚

We are really glad Mason was there for you when you ran into the tricky issue with your account, taking the time to give you a clear and accurate picture and then following through carefully to make things right. That kind of patience and transparency is exactly how we want to show up for our users, so it means a great deal to hear it made a difference in how you feel about staying with us. Mason will be delighted to hear your kind words, and we will be sure to pass them along, as this truly matters to the team.

Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.

Higgsfield Support Team

Rated 5 out of 5 stars

best AI platform

best AI platform, most active community ever.

July 24, 2026
Higgsfield AI logo

Reply from Higgsfield AI

Hey there, and thank you for the wonderful review 💚

Being called the best AI platform with the most active community ever truly makes our day. We pour a lot of heart into both the tools and the community around them, so knowing they stand out for you is the best feedback we could ask for. Thank you for being part of it all, and we cannot wait to see what you create next.

Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.

Higgsfield Support Team

Rated 1 out of 5 stars

Simply signed up in an attempt to test…

Simply signed up in an attempt to test the tiny littlest shreds that they might allow as a free new account.

You can see it claims you have 10 credits. Can you use them? No you can not. You cannot perform the slightest action without giving money, so it's another scam, they give the optical illusion of credits to experiment with, but there is no possible action: not even a 3 second 480p video which would cost 3 credits to generate can be generated: the credits are a scam, so you waste an hour attempting to test the system and it is utterly useless.

Save your money, save your time, find a company that does not resort to hostage taking behavior to try to entrap clients to force investment. Higgsfield AI is unethical,sleazy and deceptive.

August 4, 2026
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

Hello, and thank you for taking the time to write this out. We would like to explain what is happening here, as the behaviour you ran into has a specific reason behind it.

The free plan comes with 10 credits so that new users can get a first look at the platform, but access on that plan does not extend to every model we host. When a model outside that selection is chosen, the platform asks for an upgrade, and that request relates to access to the model rather than to the cost of the run. This is why lowering the resolution and the duration did not change the outcome, as the balance was never the limiting factor in the first place.

The free plan is intended as a general introduction rather than as a full working setup, and the models included with each plan are listed on our Pricing page, so it is possible to see in advance what a given plan covers.

We also run promotions and campaigns for new users on a regular basis, some of which open up wider access for people on the free plan specifically, so that the platform can be tried more fully before any decision about paying for it. Those are announced on our social channels first, which makes them worth following.

Alongside that, our Higgsfield Academy is built for people starting out, with courses covering models, prompting, and settings, and it is worth a look if you decide to come back to us. Improving the experience for new users is something we are working on actively, and feedback like yours feeds into that.

If you would like us to look at your account and what was available on it, please reach out to us at support@higgsfield.ai with the subject line 0508REVIEW05, along with the email address linked to your Higgsfield account, and our team will go through it with you.

Thank you again for the feedback.

Higgsfield Support Team

Rated 5 out of 5 stars

This is a great company

This is a great company. They offer multiple AI subscriptions on one platform for a very good price. The value is insane. You will save thousands of dollars in AI subscriptions, and instead just have to pay Higgsfield like $60 a month or something, whatever the price is now, I'm not sure. For me last time I checked I think I'm paying $60/month in canadian dollars. So great company. And high quality user interface that is easy to use and comprehend. Thanks Higgsfield.

July 14, 2026
Higgsfield AI logo

Reply from Higgsfield AI

Hello, and thank you for such a kind review 💚

We are so glad the value is landing for you. Bringing multiple AI tools together in one place so you can save on juggling separate subscriptions is exactly what we set out to do, and it is wonderful to hear it is making that kind of difference for you. Knowing the interface feels high quality and easy to use on top of that means a great deal. Thank you for the lovely words, and we are so happy to have you with us.

Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.

Higgsfield Support Team

Rated 5 out of 5 stars

perspective

July 29, 2026
Higgsfield AI logo

Reply from Higgsfield AI

Hi there, and thank you for the review 💚

We are so glad to have you creating with us. If there is ever anything we can help with or any way we can make your experience even better, we are only a message away. Enjoy exploring the platform.

Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.

Higgsfield Support Team

Rated 1 out of 5 stars

my account was suddenly frozen and my…

my account was suddenly frozen and my tokens taken

July 25, 2026
Higgsfield AI logo

Reply from Higgsfield AI

Hello, and thank you for bringing this to our attention.

We would like to look into what has happened with your account, and account specific matters are something we handle privately rather than in a public thread.

Please reach out to us at support@higgsfield.ai with the subject line 0508REVIEW06, along with the email address linked to your Higgsfield account. Messages carrying that subject line come straight to our team, so yours will be picked up and answered directly.

Thank you for taking the time to raise this, and we hope to hear from you soon.

Higgsfield Support Team

Rated 5 out of 5 stars

best ia tools

August 4, 2026
Higgsfield AI logo

Reply from Higgsfield AI

Hey there, and thank you for the kind review 💚

Being home to the best AI tools for you truly means a lot to us. We work hard to bring you the very best in one place, so knowing it stands out is the best feedback we could ask for. Enjoy creating, and there is always more to explore.

Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.

Higgsfield Support Team

Rated 5 out of 5 stars

The overall functionality is excellent

The overall functionality is excellent, yet the generation speed feels relatively slow. It can sometimes take up to 30 minutes to generate a video, and roughly 10 minutes for an image.

August 4, 2026
Higgsfield AI logo

Reply from Higgsfield AI

Hello, and thank you for the thoughtful review 💚

We are so glad the overall functionality is working well for you. We also hear you on the generation speed. Times can vary depending on the model, the settings you choose, and the current system load, and we are always working to make generations faster. If you find things running slower than expected on a regular basis, our support team would be glad to look into your specific case, so feel free to reach out with the details and we will take it from there.

Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.

Higgsfield Support Team

Rated 2 out of 5 stars

Forced to Cancel and Lost My Unlimited Nano Banana Pro Plan

I subscribed to Higgsfield almost a year ago and paid on a monthly basis. At the time, I took advantage of the launch offer that included unlimited access to Nano Banana Pro, which was never made available again afterward.

The subscription initially cost around $29 per month, but the price gradually increased to over $69 per month. In my opinion, this became far too expensive, especially since I was only using Nano Banana Pro for image generation and was not using any of the video-generation tools included in the plan.

It was also never clearly explained that generation speeds could become significantly slower. In some cases, images took several minutes to generate, and there were even entire days when the service was completely unavailable.

Eventually, I wanted to temporarily pause my subscription because I was going on holiday and would not be using the service. However, there was no option to pause it. My only choices were either to pay for another month that I would not use or cancel the subscription entirely.

I chose to cancel, but when I later tried to subscribe again, I discovered that I could no longer access the unlimited Nano Banana Pro plan.

Overall, it feels very unfair. I was forced to choose between paying for a month of non-use or permanently losing access to the plan I had originally subscribed to.

August 4, 2026
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

Hello, and thank you for setting this out in such detail. Having you with us on a paid plan for close to a year means a great deal, and feedback of this depth is something we value.

On pricing, the figure shown before a purchase is the stable price for that plan. What can change the amount afterwards is a discount that applied at the time of an earlier purchase and no longer carries over, along with tax, which is calculated according to the requirements of your region. Our current plans and what each of them covers are set out on our Pricing page, and promotions are announced on our social channels first, so those are worth following.

On the pause, thank you for raising it. A pause option is offered within a window in the final days before a renewal, so depending on when you went through the cancellation, you may not have been at the point where it appears. A pause defers the renewal by 30 days, and it can be lifted whenever you choose, at which point the subscription resumes and the renewal goes ahead as normal.

On generation speed, Unlimited generations run through a shared pool, while generations that draw on credits are given priority within it, which is noted on the toggle when you hover over it. Alongside the level of demand at any given moment and conditions on the model provider's side, that is what shapes how long a run takes to come back.

We would also like your case to go through a manual review, covering your account and your plan history. Please reach out to us at support@higgsfield.ai with the subject line 0508REVIEW09, along with the email address linked to your Higgsfield account, and our team will go through it and come back to you directly.

Thank you again for taking the time to write this out, and we hope to hear from you soon.

Higgsfield Support Team

Rated 2 out of 5 stars

You are misleading us

You are misleading us, I am beginner and just got plus membership, while I am trying "free supercomputer" in a few minutes, I noticed that I have lost nearly all of my credits remained befor(421 there were) why dont you mopenly write "free only text" ? what is your purpose? how will I trust You?, you are not unique in this sector, there are many and will more. I demand my credits back

July 31, 2026
Higgsfield AI logo

Reply from Higgsfield AI

Hello, and thank you for raising this. We would like to set out clearly what the free mode in Supercomputer covers.

In that mode, the work of the agent and all text requests run without consuming credits, which means planning a project, working through ideas, and everything up to the point of generating does not draw on your balance. Image and video generations are handled differently, as those always run on your plan credits. It is also worth knowing that Unlimited models apply on higgsfield.ai rather than in Supercomputer, so generations started there use regular plan credits as well.

Every generation is listed under Profile → Manage Account → Usage together with the model behind it and the credits it drew, which makes it possible to see exactly which runs used your balance during that session.

We would also like your case to go through a manual review. Please reach out to us at support@higgsfield.ai with the subject line 0508REVIEW10, along with the email address linked to your Higgsfield account, and our team will go through the session on your account and come back to you directly.

Thank you again for taking the time to write this out, and we hope to hear from you soon.

Higgsfield Support Team

Rated 5 out of 5 stars

Good Product, Worrying Terms & Conditions

** Revised my rating to 5 stars following Higgsfield's response.

Original review:
Part of me wants to give Higgsfield a five-star review. I think their product is outstanding in terms of accessibility, quality, technology, and customer service. They're genuinely innovative, and the MCP connection to Claude is simply brilliant.
That said, they recently changed their Terms & Conditions, which led me to cancel my account. Under the current Terms & Conditions, users now grant Higgsfield a non-exclusive, transferable, perpetual, irrevocable, royalty-free, sublicensable right and license to use, copy, reproduce, and modify user-generated content, including users' faces.
For me, that was a deal breaker. I would be happy to come back if the Terms & Conditions no longer granted such broad rights over users' content. If that changes, I'd gladly revise this review to five stars.

August 4, 2026
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

Hello, and thank you for such a considered review, and for the kind words about the product and the MCP connection.

We have updated our Terms of Use and Privacy Policy, effective August 27, 2026. The updates cover content ownership, billing, account deletion, and the newer parts of the platform such as the Supercomputer Agent and developer access.

On the point you raised, the licence is no longer perpetual or irrevocable. It exists only to let us run the Service, and it ends as soon as you delete your content or close your account. Contests and promotions may carry their own separate terms.

You own everything you create, and those rights stay with you even if you cancel your subscription, so you are always free to deliver your work to your clients. We only ever feature your work if you have made it public, such as posting to the community or entering a contest, or if you have given us permission. Private and client work is never used in our marketing without your consent.

On biometric data, it is used only to provide the feature you requested, it is never stored, and it is destroyed as soon as processing completes.

If there is anything further you would like to go through, we would be glad to discuss it and help. Please reach out to us at support@higgsfield.ai with the subject line 0508REVIEW11, along with the email address linked to your Higgsfield account, and our team will take your case through a manual review and come back to you directly.

Thank you again for taking the time to write this out, and we hope to hear from you soon.

Higgsfield Support Team

Rated 5 out of 5 stars

BEST

BEST TOOL FOR AI

August 1, 2026
Higgsfield AI logo

Reply from Higgsfield AI

Hey there, and thank you for the wonderful review 💚

Being your best tool for AI truly means the world to us. We put so much heart into the platform, so knowing it stands out for you is the best feedback we could ask for. We will keep bringing our best, and we cannot wait to see what you create.

Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.

Higgsfield Support Team

Rated 5 out of 5 stars

I’ve been using Higgsfield AI for my…

I’ve been using Higgsfield AI for my visual projects, and the results have exceeded my expectations! The technology behind it is truly impressive — the motion control, camera dynamics, and overall quality of the generated visuals are top-tier. The platform is intuitive, fast, and makes the creative workflow so much smoother. Also, the subscription plans are very reasonable for the value and features you get. Highly recommend it to anyone looking for realistic, high-end AI media creation!

July 27, 2026
Higgsfield AI logo

Reply from Higgsfield AI

Hello, and thank you for such a glowing review and for recommending us 💚

It means a great deal to hear that the results have exceeded your expectations for your visual projects. Motion control, camera dynamics, and top-tier visual quality are areas we pour real care into, so knowing they stand out for you is the best feedback we could ask for. We are also delighted the workflow feels intuitive and fast, and that the plans feel worthwhile for the value you get. Thank you for the kind words, and we cannot wait to see what you create next.

Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.

Higgsfield Support Team

Rated 5 out of 5 stars

The support is truly incredible

The support is truly incredible, fast and precise, and very professional, thank you!

August 3, 2026
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

Hi there, and thank you for the kind review 💚

We are so glad our support felt fast, precise, and professional for you. Being there for you and getting things right is exactly what we aim for, so it is wonderful to know that came through. We will pass your kind words along to the team, and we are always here whenever you need us.

Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.

Higgsfield Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look