High 5 Casino Reviews 

3,582
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 408 reviews, reviewers had a great experience with this company. Customers consistently praise the extensive variety and high quality of games, highlighting engaging graphics and the potential for consistent winnings. Many commend the exceptional customer support, describing the team as friendly, helpful, and efficient. Reviewers also appreciate the user-friendly platform, smooth gameplay, and quick, hassle-free payout and verification processes. However, some customers noted difficulties with game mechanics, such as the diamond feature not yielding significant wins or progression through Elite levels feeling impossible. A few other people also felt customer support was difficult to reach or unresponsive. Some reviewers also experienced challenging verification processes, login problems, and concerns about tax implications on winnings.

What people talk about most

Product

Customers had positive experiences with the product, praising the wide variety of games, their engaging... See more

Website

Reviewers mention ambiguous feedback about the website, with many expressing significant dissatisfaction,... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers reporting quick payouts,... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the responsive and... See more

User experience

Clients share ambiguous opinions on user experience, with some reviewers finding the platform to be a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This platform is GREAT! The games are fun to play AND you can actually win some decent spending cash. The support team is awesome. IF you ever run into a problem they will be there to help fix it in a... See more

Rated 4 out of 5 stars

This is an updated review. I wanted to change my opinion from 2 to 4 stars .when it hits it hits and when it doesn’t it’s still a bummer.  but nevertheless I enjoy playing daily…

Rated 4 out of 5 stars

Well winning of course!! I have been with modo for ever and was winning a good bit but I came to high 5 and I'm winning a lot more haven't hit big yet but hopefully soon

Rated 5 out of 5 stars

I love and recommend High5 to everyone that loves to play. Their platform is easy to maneuver through and has a ton of games. Of all the other online casinos this one is my top rated and favorite. The... See more


Company details

  1. Casino

Information provided by various external sources

High 5 Casino an online casino made by one of the premier game creators in the casino industry, High 5 Games. With one of a kind enhanced games, High 5 Casino is the Home of Slots. You can play for free or wager with us for your opportunity to win. Experience real vegas slots at home or mobile slots on the go. Find our app in the Apple App Store, and Android users can download straight from our website.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(3,582)

403 reviews in the last 12 months

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Rated 5 out of 5 stars

- Average Gamblers Paradise

- Best Slots
- BEST Vip Bonus benefits by far
(Below a $150,000 at least lol)
**People aren't necessarily planning to spend that much money, which makes High5 Casino the BEST for the average gambler.**
Highly recommend

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

High 5 casino is by far the best online…

High 5 casino is by far the best online casino I've played.. 100% legit with awesome slots, fast payouts, amazing customer service, and lots of bonuses random and daily along with mon and Tues live stream with lisa who's is amazing as well...check them out love love love high 5

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

Had a bad experience with this casino

Had a bad experience with this casino. After wining I tried to make a redemption but was cancel. It was cancel because I use a my husband card which we have a join bank account. I tried to explain this to the support team but no luck. We told them that we could show proof but no luck.They called it fraud. After back and forth emails they decided to close my account and
confiscated my winnings. CAREFUL WITH CASINO!

September 25, 2025
Unprompted review
Rated 2 out of 5 stars

Not my #1 Site Anymore- here’s why-

I love the online casino sites and have been to almost huge majority of them at least once.. High 5 Casino is on my top 5 sites and I frequent it daily - but I am only giving it two stars because of the lack of customer service - in theory, it appears to have customer service but it really doesn’t so when something goes wrong- and play long enough and often enough and it will go wrong at some point- it is absolutely impossible to get your problem resolved. Few months ago I had made two payments back to back (pry messed up their system) and didn’t get the credit for them so literally went thru weeks of trying to get in contact with them for them to credit my missing money. They literally respond with generic non related emails ending them with “your ticket is now closed if you have further problems, please create a new one”. Before this experience the site was my #1 with most of my cash going to it so I didn’t want to risk my account getting closed if I disputed it thru the bank (that violates your agreement with gambling sites and they can say it forfeit any winnings in the future so don’t dispute or charge back things unless you’re done with the site) so I spent weeks trying to find a way to get the stupid things credited- all while continuing to make new payments and spending the majority of my money with them. I eventually got mad enough and said screw it- and I disputed the charges thru the bank and got reimbursed. High 5 dropped to my #10 site and I spent very minimal money there cause I feared if I won they’d say I couldn’t have the winnings from prior charge back. Well it took a couple months but I eventually got up to $1000 without spending any money (off daily sc stuff like that) so I redeemed it and received that no problem so started using it regularly again- still never #1 - here I am two days ago and a payment I made didn’t get credited sl- no response to the ticket I put in two days ago- did the contact them thing thing again today- nothing. I’m so sick of this site I’m completely done- the fact that they can’t respond or fix this so that I know for certain that my actions don’t violate an agreement and keep a risk that I could waste hundreds or thousands of dollars on their site for nothing is too much. I love the games they have- they are unique and different from other sites but the lack of customer service and customer care and retention is not worth it. I’ll go dispute the charge and never spend another dollar on the site. I’ll play with their free sc till that eventually stops with no payments coming in but the site isn’t worth it.
Do not recommend
Sportzino, Chumba, CrownCoins, YayCasino are the ones that get my money (and I tinker on another 4 or 5 occasionally)

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars all the way for High5

5 stars all the way for High5! They have so many games there's no way to run out of slots to win on. I know it doesn't happen the way it did for me to everyone, but within my first week just playing on daily freeplay I hit for a $200 jackpot on Pearl Bay Mermaid Kingdom! I was only betting $0.20 when it happened! Plus they have diamonds they give out every few hours that you can use to buy free spins and other bonuses for your favorite games! They didn't just stop there either... oh no these guys had to get a step even further ahead of the competition with a new feature that let's you customize your own slots! You can pick the theme, the bonuses, and the power up style and thats just the beginning, they say they have even more features soon to come! Absolutely my favorite online game site for their unique features. It's totally worth purchasing a pack too, and they do weekly free spins give outs and unlike most of the other guys the Pragmatic games are still available here! Don't hesitate to try out High5, you can't go wrong when you pick the best option online!

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

You’ll be good if ya don’t win.

Won a 2000$ jackpot. Went to redeem and suddenly there were issues with my account. After emailing back and forth my account was permanently banned and all winnings and funds I had paid for were kept by them. No further explanation and they no longer reply to emails

September 22, 2025
Unprompted review
Rated 2 out of 5 stars

Loading…loading...loading

I do not have the patience to sit around while a game takes over a minute to load up. Just to access the page of the free daily .20 takes about 30 seconds. It's so ridiculous! I haven't experienced any trouble like this with any other casino!! -However they do have games that are exclusive to their casino that I really enjoy playing.

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Not Great

I'm not sure how this casino has a 4.3 rating because it's not great in my opinion. The first time I played on this site I won a few hundred but it's been almost a year and nothing. Doesn't matter what I spend. Also, they stopped giving bonuses for some reason, but it's fine I can live without the 30 cents. And the winnings from the games are very low. I had a bonus on one game and it was giving me x . 2??? Not x2 but x0.2....really?? That's a few pennies on a 0.50 spin..... How is that a bonus??

September 13, 2025
Unprompted review
Rated 1 out of 5 stars

Let me preface this by saying High5 use…

Let me preface this by saying High5 use to be my all time favorite online casino. I sang their praises and was a diehard, loyal High5 customer and fan.

When I first started playing here I was shocked by how much I won because other online casinos are scammy and tight and I had no idea how a legitimate casino truly operated. I would say I cashed out at least 3-4 times per month. They had a wide variety of games, customer support was great and you really got the sense that they truly cared about their customers.

Fast forward to when the CEO or whatever he is, let his finance/wife or whatever stick her hands in the mix. Now I don’t know if she’s responsible or if the timing was just coincidental but here is what I have noticed.

As soon as she started her High5 stream on YouTube, things started going downhill. First, wins really started to dry up but didn’t hit hard until about a year ago. Now, you can forget it. I can’t even remember the last time I cashed out on High5.

They are the only casino that I play (out of 50+) that backslides your VIP level. They have this thing called “Lucky Drop” that happens I think once a week … it’s a lousy $2! TWO FREAKING DOLLARS! My VIP level is quite high and when I win free spins, I get FIVE. I use to get between 25-40 and now it’s FIVE SPINS.

They have got to be the greediest casino I play at. Look at sites like CrownCoins that give oodles of freebies every single day and once you achieve a vip level there, it’s permanent.

I could honestly go on and on about how High5 has changed for the worse, but I think you get the hint. I hate to say it and it actually makes me sad, because I loved High5 SO much … but it’s just not worth it anymore. After this review, I am deleting my account and moving on.

They offer absolutely nothing that 99.9% of other sites don’t already offer, and then some. And when it’s been about a year since I was able to cash out? Forget it. Do yourself a favor and go somewhere else. When you want a company to know you will no longer put up with their BS, you hit them where it hurts … the pocketbook.

So long, High5. I am sorry you decided that greed was more appealing than customer satisfaction and destroyed a good thing. Just remember, when you start running off your loyal customers, everyone else will follow.

UPDATE: things are still terrible at High5. Still unable to get a single bonus, cash out or win a dime. Also, after carefully reading their TOS and Sweeps rules, they clearly state that anyone who posts a critical review or feedback will be banned and their winnings/Sweeps Coins will be forfeited.

That right there should tell you everything you need to know about this company.

SECOND UPDATE: login to my account tonight to be greeted by a pop up window that says I had 25 free spins on one of their new games. Check my notifications, also says I have 25 free spins. Then I check my email … again 25 FREE SPINS. However, it won’t work. Later on they send a second email that says “sorry about the typo in the last email.” It wasn’t just a typo … the 25 free spins were also added to my account and they still show up in my notifications on the website but they still insist it was a typo.

With my VIP level your 5 free spins are INSULTING. Yalls entire VIP system is complete trash and a real slap in the face for people with almost max VIP. I seriously want to know what yall are doing over there because High5 use to be the bizznizz and now it’s one of the worst sites on all of the internet.

Have yall seriously just got that greedy? It’s a shame. It’s really sad what happens to all of these sites as soon as people start getting greedy. GREED GREED GREED!

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

So high 5 casino is fraud they are a…

So high 5 casino is fraud they are a bunch of thiefs they may be a registered busniess I'm not sure but I been playing for almost 3 years I yet to cash out anything there there cash out redemption is 100 dollars I have made it to 91.00 three difrent times and they just rigged machines so it won't go past that I sent them a letter about jacking my last 91.00 dollars they won't do anything about replacing it so I collect the rewards the next day after that last insendent and I had 2.00 dollars in the balnce after playing threw it the next day I login to play my balnce was at 0 I sent them a letter no response I collected rewards again and played threw that I had 2.40 they sent me a letter letting me know what was in my balance witch was 2.40 next day I login balnce is at 0 again last nite I had .020 cents in my balnce login today its at 0 they are thiefs they can't be trusted if they do something to fix the stolen funds they may get a good review but for now they are getting a fraud and not legit review from me and no won should play there there are much better casino'sto play at .

September 10, 2025
Unprompted review

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