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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, noting improvements in skin hydration, softness, and overall appearance. Many appreciate the luxurious feel of the products and the positive impact they have on their skin, even during challenging times like cancer treatment. The service is also frequently highlighted as excellent, with many consumers appreciating the prompt and helpful responses from the company. However, some customers experienced issues with certain products, such as eye creams containing fragrance causing irritation or face creams leading to dryness. A few reviewers also reported receiving faulty batches of products or encountering difficulties with customer service when trying to resolve these issues.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the products,... See more

Quality

People report positive experiences with quality, praising the products for making their skin feel hydrated,... See more

Service

Users describe positive interactions with service. Many customers praise the prompt and personal service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I found the company difficult to review because my experience was mixed. I took advantage of an offer on skincare. The products arrived on time. I found them to be ok, but not necessarily markedly bet... See more

Rated 4 out of 5 stars

I love the night elixir and imperial moisturiser - they're really great quality moisturisers for older skin. The eye cream rather unwisely contains fragrance and caused severe irritation... See more

Rated 5 out of 5 stars

I LOVE these products! I am currently undergoing immunotherapy & chemotherapy for breast cancer & needed something special for my skin which was crying out for nourishment. I’m so glad that I fo... See more

Rated 5 out of 5 stars

Skin feels amazing after a couple of weeks using Highborn products. Has definitely made a difference during my cancer medication treatment which takes a toll on skin and hair. The shampoo and conditio... See more


Company details

  1. Beauty Product Supplier

Written by the company

HighBorn is for discerning women who want to empower and release their own natural beauty with an honest, natural and realistic approach. No matter what you're facing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

383 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent products

Excellent products, the serum is my favourite. Only suggestion is don’t use dropper for oil and elixir as it is messy. Skin has definitely improved and I would recommend. Also good to support breast cancer.

December 17, 2023
Unprompted review
Rated 5 out of 5 stars

Company you can rely on

Products arrived well packaged and in time scale given, after care of company is excellent as well as the quality of the skin care products, family run company who obviously take pride and care in their products, service and customers.

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

Best skin care by a mile!

I have been using Highborn face care for the last six months. It is by far the very best face product I have used.
I am 63 years old but no one can ever guess my age!
I like the personal touch too. A beautiful handwritten thank you card came from Tracey, a lovely touch.
I can’t recommend Highborn enough, go on try it!
Jacqui

December 15, 2023
Unprompted review
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Rated 5 out of 5 stars

HIGHBORN FACE PRODUCTS…

highborn products are really good and i have noticed the difference under my eyes already with the eye gel.
Have now bought the other products and i am really happy with them. Will continue to use Highborn all the time.

November 25, 2023
Unprompted review
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Rated 5 out of 5 stars

The only products you will ever need

The moment the Highborn London products arrived I knew I would love them !
Packaging is simple and stylish and recyclable. My products smell wonderful and feel glorious but most importantly they work !
My skin has never felt better or looked healthier- I would recommend High Born London to everyone. Thank you team !

November 20, 2023
Unprompted review
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Rated 5 out of 5 stars

Highborn High Class

I love all of the Highborn products I have tried so far. They smell divine and feel really luxurious, but most importantly they have made a massive difference to the tone and texture of my skin. The tinted moisturiser (with SPF) is fabulous for those "make-up free" days. My skin looks like my own but with a healthier glow.

November 11, 2023
Unprompted review
Rated 1 out of 5 stars

Unauthorised Payment

Unfortunately the product wasn’t for me and even though I cancelled my subscription and also my account in plenty of time (months) they still took a payment from me and now I am experiencing terrible issues getting the credit. I received a confirmation to say credit applied over a week ago but still nothing.
The lady on the end of the email responds quickly but just keeps saying she is referring to accounts.
I have also asked for all my details to be deleted including credit card number of which they say will take 6 months!
I’m now going to refer to my credit card company and also check with the ICO on whether they can retain credit card details for this length of time without my permission.

October 21, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Products

Have started using the products over the last month.I am coming up 70,so had some problem areas,so to be honest I was not expecting great results at my age,but I am so amazed at the results so far.My skin is soft and hydrated,lines and my small wrinkles are not so noticeable I am over the moon with the results so far.I know its more expensive than most products,but to get results like I have it is worth every penny.I thought my age would be a problem skin wise.but your never too old to try .Thank you so much for such great products.

October 1, 2023
Unprompted review
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Rated 5 out of 5 stars

I have just had a fantastic experience…

I have just had a fantastic experience from Highborn. I had to return an item, they refunded the cost of the item & the postage even before they had received the product back.
What a great family run business & their products are great too!

October 26, 2023
Unprompted review
Rated 3 out of 5 stars

Unfortunately not for me

Unfortunately not for me. I was so excited seeing the videos and hype around the products. Im 53 and needed a skin boost.
For me I should have delved deeper into the ingredients but as with most things on social, I got carried along. I have rosacea and my skin hasn't reacted very well so can no longer continue using the moisturisers, day or night. Eye gel is ok but nothing else. My fault I guess. Just feels like a waste sadly. Sorry, highborn, and I must stress it's my fault for not checking what's in the cream.

October 27, 2023
Unprompted review

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