While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Placed an order on their website prices…

Placed an order on their website prices are fake and order was cancel. Avoid this company. Same item ordered on another website so this was not an error just false advertising. Quote "There has been a price error on our data feed on this item and unfortunately we cannot fulfil your order." This company obviously does not hold its own stock this should be worrying enough for most people. SOUNDS RUBBISH IS RUBBISH DO NOT USE OR TRUST THIS SITE

March 19, 2021
Unprompted review
highgate-it.co.uk logo

Reply from highgate-it.co.uk

Thank you for your review, David. You're right to call this out, and we're sorry for the experience you had. At the time, we were operating an e-commerce store that unfortunately had some significant teething issues – including pricing errors on our data feed. The store was only online for a short period before we made the decision to take it offline. We understand how frustrating it must have been to have an order cancelled without a satisfactory resolution.

This is no longer representative of who we are as a business, and we hope to relaunch the store in the future with the reliability our clients deserve. If there's anything outstanding we can help with, please don't hesitate to contact us at enquiries@highgate-it.co.uk.

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look