High Skills Training Reviews 

235
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate that the educational programs are well-structured, extremely easy to navigate, and allow people to study comfortably at their own flexible pace. Furthermore, users frequently highlight the exceptional support provided when assistance is needed with course materials or accessing certificates. Some reviewers were not happy with occasional technical glitches and frustrating delays in receiving their final certificates after finishing modules. A few consumers mentioned experiencing freezing screens and prolonged difficulties reaching customer care when trying to resolve these urgent issues. Others noted that promises made regarding fixes were not always kept, leading to a disappointing experience.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the courses are exceptionally... See more

Staff

Customers consistently note positive experiences with staff, frequently praising representatives for their... See more

Customer service

Consumers find customer service to be positive, frequently praising the quick response times and helpful... See more

Service

Reviewers express mixed feelings about service, with many customers praising quick responses, helpful... See more

Product

Users describe satisfaction with the product, highlighting the informative and well-structured content that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Course was very informative and helpful. I liked that I could restart where I left off with each module which suited my busy life! Mustafa was incredibly helpful and his customer support was fantastic... See more

Company replied

Rated 5 out of 5 stars

The progression of the course is just right. The lectures are given clearly, helping students learn effectively without feeling overwhelmed. The course is well-structured and informative. I gained muc... See more

Rated 5 out of 5 stars

Skills Training are very responsive, any issues and they respond very quickly with support. The courses are easy to navigate and distribute to teams and easy to track completion rates. Great customer... See more

Company replied

Rated 5 out of 5 stars

Completed my course. Unfortunately after finishing the quiz I couldn't progress. I spoke with Mustafa Ahmed to get this sorted and he dealt with the issue immediately. Very happy.

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

235 reviews

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No recent history of asking for reviews

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Replied to 91% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(235)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The course is very detailed and…

The course is very detailed and beginner friendly. All the topics are very educating and I was able to learn a lot.

January 20, 2026
Unprompted review
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Reply from High Skills Training

Dear Dolapo,

Thank you for taking the time to share your feedback and for giving us a 4-star review. We truly appreciate your kind words.

We are pleased to hear that you found the course very detailed and beginner-friendly, and that the topics were educational and helpful in supporting your learning. Your feedback is valuable to us and motivates our team to continue delivering high-quality and accessible training.

Regards,
Care skills training

Rated 4 out of 5 stars

An excellent course for beginners or refreshers.

Complete Microsoft Office (word, excel, PowerPoint, 365) is an excellent course, well structured and incredibly thorough. I have not used Microsoft Office in a professional setting before; this course has given me confidence and will hopefully boost my CV.

January 19, 2026
Unprompted review
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Reply from High Skills Training

Dear Lauren,

Thank you for your feedback.

We’re delighted to hear that you found the Complete Microsoft Office course well structured, thorough and suitable for both beginners and refreshers. It’s great to know the course has helped build your confidence and will support the development of your CV. Thank you for taking the time to share your experience.

Regards,
High Skills Training

Rated 5 out of 5 stars

Dementia awareness training is more…

Dementia awareness training is more than education — it’s a shift in approach. It empowers people to respond with patience, understanding, and confidence, leading to better outcomes for everyone connected to dementia care

January 18, 2026
Unprompted review
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Reply from High Skills Training

Dear Honey,

Thank you for sharing your thoughtful feedback.

We’re pleased to hear that you found the Dementia Awareness training impactful. You’re absolutely right that it goes beyond education and helps foster patience, understanding and confidence, which are essential for improving outcomes for everyone involved in dementia care. We truly appreciate you taking the time to share this insight.

Regards,
High Skills Training

Rated 5 out of 5 stars

This High Skills Training course is… designed to enhance professional competencies and practical expertise in the chosen field.

This High Skills Training course is designed to enhance professional competencies and practical expertise in the chosen field.

January 15, 2026
Unprompted review
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Reply from High Skills Training

Dear Spaska,

Thank you for your feedback.

We’re pleased to hear that you found the High Skills Training course effective in enhancing professional competencies and practical expertise. We appreciate you taking the time to share your experience.

Regards,
High Skills Training

Rated 5 out of 5 stars

Successfully completed my course and…

Successfully completed my course and was supported by Anthony Higgins in the process. Great customer service

January 14, 2026
Unprompted review
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Reply from High Skills Training

Dear Aise,

Thank you for your feedback.

Congratulations on successfully completing your course. We’re delighted to hear that Anthony Higgins supported you throughout the process and provided great customer service. We’ll be sure to pass on your kind words to him.

Regards,
High Skills Training

Rated 3 out of 5 stars

Good and informative course

Good and informative course

January 13, 2026
Unprompted review
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Reply from High Skills Training

Dear Faiza,

Thank you for your feedback.

We’re pleased to hear that you found the course good and informative. We appreciate you taking the time to share your experience.

Regards,
High Skills Training

Rated 5 out of 5 stars

Efficient GDPR training

I just completed my GDPR training and I must say it was very seamless and efficient with no ambiguous content.
I had a few clarifications to make and I was assisted by Anthony Higgins who was very prompt and helpful.

January 13, 2026
Unprompted review
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Reply from High Skills Training

Dear Mobola,

Thank you for your feedback.

We’re glad to hear that you found the GDPR training seamless, efficient, and clearly structured. It’s also great to know that Anthony Higgins was prompt and helpful in addressing your queries.

We’ll be sure to share your kind words with him. Thank you for taking the time to leave your review.

Regards,
High Skills Training

Rated 5 out of 5 stars

Informative Sport's injuries course

Fabulous course, Videos and guidance. You can work through the course in your own time.

January 11, 2026
Unprompted review
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Reply from High Skills Training

Dear Ileen,

We’re delighted to hear you found the Sports Injuries course informative and enjoyed the videos and guidance. It’s great to know the flexibility to study in your own time worked well for you.

Warm regards,
High Skills Training

Rated 5 out of 5 stars

Very very good

Very very good

December 31, 2025
Unprompted review
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Reply from High Skills Training

Dear Bobby,

Thank you for your review.

Warm regards,
High Skills Training

Rated 2 out of 5 stars

Just something to bear in mind

It’s okay. A lot of money for what it is - I done Office Administration & Receptionist Skills Training - Level 3 Diploma and just repeated every day tasks for my admin job good for older generation who need more knowledge on Microsoft office but younger than 50 I would not bother.

December 28, 2025
Unprompted review
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Reply from High Skills Training

Dear Alice Dale,

Thank you for sharing your feedback.

We appreciate your honest comments and understand that the course may be more suitable for learners seeking to build or refresh foundational administrative and Microsoft Office skills. Your feedback is valuable and will be considered as we continue to improve our courses.

Kind regards,

High Skills Training

Rated 5 out of 5 stars

Excellent Course - covers 3 parts plus extra

Course structure very detailed and easy to follow. Really enjoyed learning at my own pace. Thank you.

December 10, 2025
Unprompted review
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Reply from High Skills Training

Dear Nancy,

Thank you for your feedback! We’re delighted to hear you enjoyed the course, found the structure detailed and easy to follow, and appreciated learning at your own pace.

Regards,
High Skills Training

Rated 5 out of 5 stars

Very informative

Very informative and easy to understand the concept, super customer care services

December 8, 2025
Unprompted review
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Reply from High Skills Training

Dear Magie,

Thank you for your feedback. We’re pleased to hear the course was clear and informative, and that you received excellent customer support.

Regards,
High Skills Training

Rated 1 out of 5 stars

Took my money, couldn't access course

Paid for a course, couldn't access the account, contacted the company 3 times to ask for the password to be reset with no response. Scam!

December 3, 2025
Unprompted review
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Reply from High Skills Training

Dear CMc,

We’re sorry to hear about this and understand your frustration. This is not our intention or standard of service. Please contact us directly with your registered email so we can restore access or arrange a refund as a priority.

Regards,
High Skills Training

Rated 5 out of 5 stars

Study around commitments with easy access to educational materials

It was easy-to-follow, great for gaining essential knowledge. The information delivered was clear and precise. Very convenient as I was able to study around my commitments.

December 6, 2025
Unprompted review
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Reply from High Skills Training

Dear Sorina,

Thank you for your feedback. We’re glad the course content was clear and precise, and that the flexible access suited your schedule.

Regards,
High Skills Training

Rated 5 out of 5 stars

Level 2 safeguarding

very good, quick and effective

December 5, 2025
Unprompted review
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Reply from High Skills Training

Dear Jack,

Thank you for your feedback! We’re glad you found the service quick and effective.

Regards,
High Skills Training

Rated 5 out of 5 stars

mustafa- assistant

mustafa- assistant
was a great help in sharing help and support required in regards with good guidance

December 5, 2025
Unprompted review
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Reply from High Skills Training

Dear Swela,

Thank you for your feedback. We’re pleased to hear that we're able to support you effectively and provide clear guidance.

Regards,
High Skills Training

Rated 5 out of 5 stars

Good Course

Good Course, very helpful customer service, addressed concerns quickly and efficiently

December 3, 2025
Unprompted review
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Reply from High Skills Training

Dear Demian,

Thank you for your feedback. We’re pleased to hear you found the course useful and had a positive experience with our customer service.

Regards,
High Skills Training

Rated 1 out of 5 stars

Would not recommend. Highly disappointing and completely unreliable.

My experience with High Skills Training has been extremely disappointing. I subscribed for a month, and from day 2 the platform became almost unusable — pages wouldn’t load, courses wouldn’t mark as complete, certificates and transcripts were inaccessible, and the additional resources never downloaded.

I reached out multiple times, but all I received were the same generic replies saying the issue “would be sorted soon.” Nothing was actually fixed. I tried completing both the Trauma-Informed Care and Resilient Leader courses, and each attempt was interrupted by technical glitches, freezing screens, or pages that simply wouldn’t open.

After days of ongoing issues and no effective support, it’s clear the platform does not deliver what it promises. I have requested a full refund as I was unable to access the services included in the subscription.

Would not recommend based on this experience.

December 2, 2025
Unprompted review
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Reply from High Skills Training

Dear Dhrutii,

We appreciate you bringing this to our attention and regret that your experience led to disappointment. Our team is reviewing your refund request in line with our policies, and we are committed to improving both our platform performance and customer support to prevent similar situations in the future.

Regards,
High Skills Training

Rated 4 out of 5 stars

Good overall

I had issues originally obtaining my final certificate. Spoke to Mustafa who speedily resolved my issue and provided me with an instant certificate as required. Overall the training was detailed and repeated key points to ensure the important points were remembered. The only way to have made a 5 star review was not to have chased the final certificate.

December 1, 2025
Unprompted review
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Reply from High Skills Training

Dear Mr Rees,

Thank you for your detailed feedback. We’re pleased to hear you found the training informative and that the key points were clearly reinforced. We apologize for the initial delay in obtaining your final certificate and appreciate your patience. We’re glad Mustafa was able to resolve the issue quickly and provide your certificate promptly. Your comments are valuable and will help us improve our processes.

Regards,
High Skills Training

Rated 4 out of 5 stars

I Found the course very informative and…

I Found the course very informative and gained a lot of knowledge.2

November 26, 2025
Unprompted review
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Reply from High Skills Training

Dear Saba,

Thank you for your feedback! We’re glad to hear you found the course very informative and gained a lot of knowledge.

Regards,
High Skills Training

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