My brother gave me a present wrapped in this tissue paper and I was struck by how beautiful it was, too beautiful to unwrap and throw it in the recycling bin,I wanted the same pattern, but on a thick... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Liked the little touches, like their thank you card with the company’s details, along with the lovely company sticker on my cards posting envelope. Delivery was quick and card I ordered well packaged... See more
My package arrived promptly. Packaged securely in a beautiful box , with a lovely note attached. I am very happy with my purchase. Good quality. I would recommend this company.
I was looking for something a little different and found it here. A great selection to choose from and reasonably priced. Delivery was quick and my package was received in good condition. I will certa... See more
Company details
Information provided by various external sources
Cards, gifts, balloons, Home fragrance, chocolates and so much more. We welcome you with a friendly smile and offer helpful service. See you soon.
Contact info
46 High Street, SN6 7AQ, Highworth, United Kingdom
- 01793763675
- shop@highworthemporium.co.uk
- highworthemporium.co.uk
4.9
Excellent
635 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, kept informed of parcel progress, pleased with purchase
September 10, 2026
Reply from Highworth Emporium
Thank you very much for your review. WE are very pleased you enjoyed shopping with us.
Aga & The Team :-)
Advertisement
Eli was very helpful on the phone and…
Eli was very helpful on the phone and rang me back promptly. An email was sent as soon as my package was dispatched. A really lovely shop to deal with. Thank you
August 28, 2026
Reply from Highworth Emporium
Thank you so much for your kind words. xx
First class ordering and delivery
First class ordering and delivery. Will definitely use again
August 3, 2026
Reply from Highworth Emporium
Thank you for your lovely words Sharon :-)
Always helpful and friendly
Always helpful and friendly. An amazing range to choose from.
Ordering is easy online and delivery is always super quick.
July 17, 2026
Reply from Highworth Emporium
Thank you for your kind words Su :-) See you soon x
Love The Emporium
Love The Emporium
Such a great little shop, loads of ideas for every occasion!!
The girls are super friendly and helpful
Always a lovely experience
Chocolates are scrummy too
🤎🤎🤎🤎🤎
June 30, 2026
Reply from Highworth Emporium
Thank you so much for your kind words Tracey :-) See you soon xx
Advertisement
quick prompt delivery
June 17, 2026
Very funny & unusual card for my older…
Very funny & unusual card for my older sister in law. It’ll make her laugh on her 86th birthday. I intend to check out other cards etc on this website for future birthdays etc. Delivery was fine too.
June 2, 2026
The service felt personal
The service felt personal, it was also quick. The chocolates were stunning
April 22, 2026
Advertisement
Highworth Emporium have been great.
Highworth Emporium have been great to deal with on two occasions. I have only ever shopped with them online, but on both occasions items arrived on time and were well packaged.
Great service, and they had what I wanted in stock.
February 28, 2026
Ordered and delivered with a few days
Ordered and delivered within a few days. Informed of next steps all the way. Very happy with my purchase
January 12, 2026
Advertisement
Excellent value
Excellent value. Promptly posted and well packaged. They will be loved
January 12, 2026
Item not as described
I bought a mug for a friend as a Christmas gift, but I received a completely different mug than the one listed on the website. They offered me a refund, but it’s only a few days before Christmas, and now I don’t have time to buy another gift. Very disappointing experience. I was offered £1 as a goodwill gesture.... I don't expect any gifts/money or whatever, I just wanted to receive the item which I purchased!
December 14, 2025
Unprompted review
Reply from Highworth Emporium
Hi Anita,
Thank you for your feedback. I’m very sorry to hear that you were disappointed with your order, especially as it was intended as a Christmas gift — I completely understand how upsetting that can be.
We always do our best to ensure our product descriptions and photos are accurate. Occasionally, there may be slight variations, but it is never our intention to mislead or send an item that does not match what is advertised.
As discussed previously, we offered either a full refund on return or a discount as a goodwill gesture, in line with our customer service policy. We always aim to resolve any concerns fairly and professionally, so we were disappointed to see a one-star review despite these options being available.
Our offer still stands. If you would like to return the item for a full refund or accept the discount offered, please let us know how you would like to proceed and we will be happy to help.
Many thanks,
Aga
Really pleased with the giant candy…
Really pleased with the giant candy cane. I was worried it would arrive broken but it was so well packaged it arrived in tact. I’m a happy customer.
December 4, 2025
Advertisement
A beautiful card.
A beautiful card.
Item promptly despatched, and sent in a "Do Not Bend" envelope, so it arrived without any possible damage.
Excellent service 👏
December 4, 2025
5 stars for very quick delivery.
5 stars for very quick delivery and information. Colours not as bright as I was expecting.
December 3, 2025
Lovely christmas decorations
Lovely christmas decorations, good price , fast delivery.
December 1, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.