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Higlobe  Reviews 

289
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its speed and ease, with money transfers often arriving instantaneously in local bank accounts, coupled with excellent exchange rates and low costs. Many highlight the user-friendly interface and reliability, frequently commending customer service for being highly responsive, helpful, and proactive. However, some customers also noted occasional issues where transactions did not go through or funds were held for unexpected processing times. A few other people also felt that the displayed exchange rate was not always the real-time market rate. Additionally, some users suggested improvements like clearer transaction statements or more options for sending money to other accounts.

What people talk about most

Payment

Users describe positive interactions with payment, highlighting the ease and speed of receiving funds, often... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers finding the platform easy, fast,... See more

Service

Clients share positive opinions on service, highlighting its efficiency, speed, and fair exchange rates,... See more

Price

People report positive experiences with price, often highlighting competitive exchange rates and low... See more

Customer service

Customers had positive experiences with customer service, consistently praising its responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great overall experience. Money arrives (at Higlobe) with no delay whatsoever, wayyyy faster than any other platform I've used before. And it's transferred to my local bank (in Brazil) instantaneously... See more

Company replied

Rated 5 out of 5 stars

If you work as a VA, freelancer, or with international clients, HiGlobe is honestly a solid choice. No second thoughts, just works. My experience so far has been smooth from setup to payouts.... See more

Company replied

Rated 5 out of 5 stars

My first experience with Higlobe was amazing. Everything was very informative and easy to understand, you guys did a great job, but what surprised me the most was the support chat, it was impeccable... See more

Company replied

Rated 5 out of 5 stars

I've been using it for a while now, like a year + It has worked pretty good so far, money comes to my mexican account in MXN in seconds, they usually offer a better currency exchange than banks so... See more

Company replied


Company details

  1. #9 of 30 best companies in Money Transfer Service
  2. #4 of 11 best companies in Currency Exchange Service
  3. #47 of 110 best companies in Financial Institution
  4. #1 of 2 best companies in Mobile Money Agent
  5. #13 of 51 best companies in Payment Service

About Higlobe

Written by the company

Higlobe offers the lowest cost guaranteed money transfers to professionals, individuals, freelancers and businesses receiving funds from the US and the EU.

We provide you with a dedicated receiving bank account, enabling you to provide the same payment instructions to your employers, month after month and get paid in USD and EUR. You have your own account, and can withdraw money to your local bank at the lowest cost guaranteed!

We move your money quickly and don’t leave you waiting for days to receive your funds.

Money transfer at the lowest cost guaranteed

Written by the company

A free USD receiving account with near-instant withdrawals to your local bank.

Contact info

Promotion box for Higlobe

Money transfer account for professionals

A free USD account with instant withdrawals to your local bank.

4.7

Excellent

TrustScore 4.5 out of 5

289 reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(289)

160 reviews in the last 12 months

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Rated 4 out of 5 stars

Lowest cost in the market

Fast, transparent, low cost.

August 1, 2025
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Reply from Higlobe

Hi, Vinicius!

We appreciate your review so much! If you have any feedback that would help us improve, please share it with our support team!

Have a wonderful day!

Higlobe team

Rated 4 out of 5 stars

Works pretty well

Works pretty well, would give 5 stars if I could have some guarantee that I can apply 0% IVA for exporting services and getting paid via Higlobe. I can withdraw funds to my bank account in Mexico almost instantly. Transaction statements could have more information or be clearer to make it easier in case SAT wants to see them.

August 1, 2025
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Reply from Higlobe

Hi! We appreciate your feedback and comments. We take every rating into account, and we'll continue to work to improve our service. You will hear exciting news about statements and other features soon!

Rated 5 out of 5 stars

Best option to receive payments from offshore

Great rates, great experience, good support, very easy to use, I can handle all my needs to receive money offshore

August 1, 2025
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Reply from Higlobe

Hi, Gabriel!

Thank you so much for your review and for trusting Higlobe!

We are always available!

Higlobe team

Rated 2 out of 5 stars

The login is awful

The login is awful. This login with email link is not nice. And mainly, the auth session lasts for too few minutes (there were situations were I had to login 3 times just to keep navigating for about 10 minutes; but even in regular situations the session is too short).

August 1, 2025
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Reply from Higlobe

Thanks so much for your feedback, Tadeu. We’ve recently updated our login flow, and we’re actively listening to our users to make it better. Your input has already helped guide improvements, and our tech team will continue to fine-tune the experience based on what we hear from you.

Rated 3 out of 5 stars

Good Service, Needs International Account Transfers

The platform is good at what it proposes, always online, and it worked well whenever I needed it. I only had a few issues regarding the exchange rate not being updated in real time and having to open some tickets to check it. However, I miss having other possibilities — being able to send money to an overseas account is, for me, the main point for improvement.

July 28, 2025
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Reply from Higlobe

Agradecemos mais uma vez pelos seus feedbacks, Thais. Eles são sempre levados em consideração pela nossa equipe na hora de definir os próximos passos.
Temos boas notícias: em breve, vamos lançar um novo cartão e também a opção de envio em USD para outras contas. Pode ter certeza de que seus comentários foram fundamentais para priorizarmos essas funcionalidades.
Seguimos atentos às suas sugestões e sempre à disposição para ouvir você.

Rated 5 out of 5 stars

Good service!

The company is growing a lot. I have been a customer since the company started in Brazil, and I have found that the fees are lower, and the transactions have been delivered faster than the competitors.

July 26, 2025
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Reply from Higlobe

Hi, Leo!

We appreciate your review so much and its our pleasure to have you here!

Please always share your feedback regarding the platform, we are always looking forward to our customer opinions!

Higlobe team

Rated 5 out of 5 stars

Everything just works

Everything just works. Moneys get send super quickly! Great rates too

July 28, 2025
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Reply from Higlobe

Hi, Mateus!

Thank you so much for the review and for trusting Higlobe!

We are always available!

Higlobe team

Rated 3 out of 5 stars

It's great but it needs to be improved

I love what HiGlobe was designed for, but it needs a lot of improvement. It would be great to have an app so you don't have to log in from the web to know when you want to log in. The session closes very often, so it's annoying not having an app and having to constantly log in to your email and the web to log in. I love the concept of HiGlobe, it just needs a lot of improvement, which I hope they do! The only thing I hate the most is that when you transfer money to a digital card like the one HiGlobe offers, that money can no longer be returned to your HiGlobe balance. This card they offer is rejected by many stores, both online and in-store, so sometimes I feel like the money I deposited there is lost because I struggle to use it. I hope HiGlobe partners with a better company to offer digital cards to its customers.

July 26, 2025
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Reply from Higlobe

Thank you so much for taking the time to share such thoughtful and detailed feedback.

We’re glad to hear you love the concept behind Higlobe and we completely understand your points about the current limitations.

Your input is extremely valuable to us it helps guide our roadmap and improve Higlobe for everyone. Thank you again for your support and patience as we continue to grow and improve.

Rated 4 out of 5 stars

Fast but random base dollar

They say spread is 0,3%, but you never know what the base dollar will be. So the final spread is something between 0,5% to 1% of commercial dollar. Still this is the fastest exchange. Once your money is there (ACH takes 1 day) you can convert it anytime and will be delivered instantly to your local account.

July 28, 2025
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Reply from Higlobe

Hi, Leandro!

Thank you so much for your review. Our spread is charged only when you're withdrawing, and we want to make sure you always get the lowest cost available, this is why we have our lowest cost guarantee! If you ever see a lower converted total cost in any other platform please reach out to us and we will check that for you!

Higlobe team

Rated 5 out of 5 stars

Lowest fees I have seen

Lowest fees I have seen. All I needed

July 28, 2025
Unprompted review
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Reply from Higlobe

Thank you so much! We're happy to hear that our low fees are exactly what you needed.
We’re glad to have you with us!

Rated 5 out of 5 stars

Just a great experience

I did so much research on the best app to receive money biweekly from the USA to MX and I couldn’t find one that wouldn’t take half of my money. This one works perfectly and is so quick!!! I’m loving it so far. Great service, looking forward for the app

July 28, 2025
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Reply from Higlobe

Thank you so much for your amazing feedback! We’re thrilled to hear that after all your research, Higlobe has become the solution you were looking for quick, reliable, and with no excessive fees.

Thanks for being part of the Higlobe community

Rated 5 out of 5 stars

Its amazing how easy it makes to get…

Its amazing how easy it makes to get paid from international jobs. Great platform.

July 28, 2025
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Reply from Higlobe

Hi, Renan!

Thank you so much for your review and for trusting Higlobe!

It's a pleasure having you as a customer and we are always available!

Higlobe team

Rated 5 out of 5 stars

Very easy to use

Very easy to use, and customer support is very helpful.
Great solution for nomad people.

July 26, 2025
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Reply from Higlobe

Thank you so much for your kind words! We’re glad to hear that you find Higlobe easy to use and that our support team has been helpful.
Thanks for being part of the Higlobe community.

Rated 5 out of 5 stars

Higlobe has consistently exceeded…

Higlobe has consistently exceeded expectations with its seamless service, reliability, and commitment to innovation. The platform is intuitive and secure, making global transactions effortless and stress-free. Their customer support is attentive and proactive, ensuring any concerns are handled swiftly and professionally. Higlobe isn’t just a service—it’s a game-changer for cross-border financial interactions. I highly recommend it to anyone seeking efficiency, transparency, and peace of mind

July 25, 2025
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Reply from Higlobe

Hi Angel! We are deeply grateful for your feedback and we truly appreciate your comments. At Higlobe, our most important goal is to provide an amazing experience to all of our customers, and we are happy to know we are on the right track.

Rated 5 out of 5 stars

My Higlobe experience

Getting my money transferred to my account on a timely basis is extremely important. Higlobe does that all the time so far. When needed additional information or help my account manager is always there to assist me.

July 27, 2025
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Reply from Higlobe

Thank you so much for your thoughtful review! We're thrilled to hear that timely transfers and reliable support from your account manager have made a difference in your experience.

We’re committed to maintaining that same level of consistency and care every step of the way.

Thanks for being part of the Higlobe community!

Rated 5 out of 5 stars

Keep up!

Every time I used your services, I became more and more satisfied with the results. Keep up the good work, guys! And a special thank you for Thiago. Hr's the best support ever!

July 28, 2025
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Reply from Higlobe

We appreciate your feedback, Claudio. Our mission is to take care of our customers as best as we can, and Thiago makes sure to live up to this goal. Thank you for you kind words and keep counting with us :)

Rated 5 out of 5 stars

Really fast

amazing system

July 25, 2025
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Reply from Higlobe

Glad to hear your feedback, Henry :)

Rated 5 out of 5 stars

The process is really simple after…

The process is really simple after creating the first time and the taxes are really competitive

July 28, 2025
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Reply from Higlobe

Thanks for your feedback, Felipe. We strive to make our flows as simple as possible and our support is always available for any question :)

Rated 4 out of 5 stars

Great support

Great support, fast response, good taxes

July 25, 2025
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Reply from Higlobe

Thank you for your feedback, Hamanda. We are thrilled to know you enjoyed our services.

Rated 5 out of 5 stars

Very intuitive plataform

The platform is great and very intuitive but it took longer than I expected, anyway its a great service!

July 28, 2025
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Reply from Higlobe

Thank your for your feedback, Hugo. We are happy to provide the best service we can to all our users!

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