Hiive Reviews 

92
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional support team for being extremely responsive, helpful, and guiding them smoothly through every single step of complex financial transactions. People deeply appreciate the clear communication, reliable platform design, and dedicated personal assistance that consistently make difficult procedures feel surprisingly simple and accessible. Some reviewers were not happy with occasional technical hurdles, specifically mentioning image verification failures, broader process uncertainties, and somewhat clunky interface elements. A few people also noted that waiting for transaction updates or trying to locate specific messages within the marketplace platform could sometimes be slightly frustrating.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is... See more

Staff

Users describe profound satisfaction and appreciation for the staff, highlighting that team members are... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive representatives and... See more

Service

Consumers find service to be exceptionally positive, praising the seamless experience and reliable support... See more

Response time

Reviewers highlight positive aspects of response time, describing the team as quick and super responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This review has been updated from a week earlier. Initially, I was having an issue with the attempt at purchasing units of pre-IPO stock. I was learning their system and methods and I had not received... See more

Rated 4 out of 5 stars

I have had multiple transactions on Hiive. Overall good experience with enough support from Hiive. One thing that can be improved on is re-confirmation of buyer/seller interest and quicker cancellatio... See more

Rated 5 out of 5 stars

from the seller perspective hiive is: - very easy to navigate, even if you don't have experience with it - good, clear UI - great dashboard - lot more bids than on sites of competitors... See more

Rated 4 out of 5 stars

Overall, Hiive is great platform to trade pre-IPO secondaries! The process to list and buy / sell is straightforward and easy to get started, creating an active marketplace with many buyers and... See more


4.5

Excellent

TrustScore 4.5 out of 5

92 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(92)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

10+ transactions over 1.5 years

I have been working with the Hiive team for approximately 18 months and completed 10+ transactions as of now. The team, Gavin, Thea, Nathan, etc. have always been awesome.

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

30% Loss after Hiive decided to liquidate fund

Hiive does not have form control on fund managers. Their contracts seem to be filled with holes that allow for fraudulent activity. I had purchased shares of a company and within 4 months, Hiive decided to liquidate these shares due to shady activity from the funds manager. It was a 30% loss for me with no say in the outcome and with zero information as to why they moved forward to liquidate. Overall an awful experience and I would not recommend Hiive to anyone as they have agreements with these fund managers that allows the em to engage in this suspect activity with zero accountability and at Hiives customers loss.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I've now purchased two lots of private shares through Hiive, and the people there are hands-on when needed and always super friendly and helpful. They keep the process moving and keep it simple, which are two key prongs for any smooth transaction.

September 1, 2025
Unprompted review
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Rated 1 out of 5 stars

This website fails to verify identity…

This website fails to verify identity 100% of the time, I've tried every form of ID, they try to process images and clearly don't have the expertise to do so. 100% image verification fail regardless if you use drivers license, passport etc. Totally amateurs website, don't sell any of your shares with them, not that you could anyways. good luck getting through their spaghetti code of a front end that can't process simple images

September 7, 2025
Unprompted review
Hiive logo

Reply from Hiive

Hi there. We’re so sorry to hear you ran into problems during the identity verification step. That sounds very frustrating. We recently reported this issue to our third-party vendor, Persona, and are actively working with them to improve the government ID verification processing so it’s smoother going forward.

In the meantime, our team is ready to help you get verified and move past this step. If you'd like to proceed, please email us at support@hiive.com so we can help.

We appreciate your feedback, as it helps us continue to improve the experience for everyone.

Rated 5 out of 5 stars

First time to sell private stock

It was my first time to sell private stock anywhere. Hiive staff were awesome and very communicative. I even had a virtual meeting (they reached out to me after I left my last company) to explain the process, and how it works to sell. I had a successful sale transaction. I will definitely use Hiive in the future for selling or purchasing any private stock.

August 19, 2025
Unprompted review
Rated 2 out of 5 stars

Not reliable for purchases

My bid was "successfully placed" according to the email I received. 5 days later, I was notified that I had missed the funding deadline. Evidently, that's much earlier than the "funding deadline" on the Activity page.

This is the second time my bid was accepted & fell through. The last time, I actually wired the funds & they were later returned.

Each time, I transferred money from one account to another, with tax consequences.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

ISO's for sale

I was able to sell pre IPO shares in a former employer quickly and easily via Hiive. The long and short of it is that you can set your price and allow for bids, then decide what deal you would like to make. They work with both fully exercised and unexercised shares. I have other holdings that I would consider selling via Hiive when the time is right. If you have unrealized gains, you should give Hiive a shot. Their customer care team is fantastic and keeps you well informed every step of the way.

August 5, 2025
Unprompted review
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Rated 5 out of 5 stars

They have a lower minimum threshold…

They have a lower minimum threshold compared to other private trading sites and yet they were still able to be accommodating if you didn't meet it. The transparency and communication during the facilitation of my transaction was excellent. The fees were small and site was easy to navigate

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience!

My experience with Hiive was excellent from sign up, to any questions I had on selling of shares. The team I was working with had very prompt responses, and also when I ran into an issue, Olivia gave me a call and was able to help me find a resolution in less than an hour.
10/10 experience and will definitely use Hiive again for any future opportunities.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless Experience with Hiive

Great experience working with Sarah and John from Hiive from start to finish. The whole process was seamless due to direct communication and visibility throughout. Would absolutely recommend.

June 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

Hiive is an easy platform to use to list and sell shares on a secondary market. But the reason for 5 stars was the help I received from Olivia -- she was patient and clear about next steps regarding the offer and all the ensuing paper work. Great experience.

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

High level of professionalism and confidence by the Hiive team

I’ve completed two successful secondary market trades through Hiive. Both were handled with a high level of professionalism and confidence by the Hiive team. The service during my most recent transaction was truly top-notch—like a silver-glove experience. I was kept informed every step of the way.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Hiive

To who it may concern. Ayden and Nick have shown extreme professionalism. They respond quickly when called, even at 6:30 on a Friday.
They have gone above and beyond the their duty
I would highly recommend them to anyone.
Gerald Dragonetti

April 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Best place to list pre-IPO shares

My experience with Hiive has been fantastic. I had been looking for a way to sell pre-IPO shares for a while, and Hiive was by far the easiest to work with, the most transparent with the current state of the market, and my deal was executed smoothly with fair transaction costs. I would gladly work with them again in the future and hope to get the opportunity to do so.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Hiive was excellent

My experience with Hiive was excellent! The listing/bidding process was easy, and the
transaction timeline was very good too! The platform is very convenient to use. Customer support was
fantastic as well, with acceptable responses. Overall, I highly recommend Hiive!

March 7, 2025
Unprompted review

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