Hilltop Financial Planning Reviews 

1,638
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and extensive knowledge. The excellent service is frequently highlighted for its efficiency, seamless processes, and the clear, constructive advice provided. People appreciate the outstanding customer service, noting prompt communication and a willingness to listen and address all queries. Reviewers frequently mention the user-friendly experience, with everything explained in clear, understandable terms and without pressure, which helps customers feel reassured and well-informed about their financial decisions. Many also report positive financial outcomes, including significant growth and beneficial investment strategies.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as professional, knowledgeable, and... See more

Service

Customers consistently note positive experiences with service, often highlighting that their investments are... See more

Customer service

Users describe positive interactions with customer service, highlighting the professionalism and helpfulness... See more

User experience

Clients share positive opinions on user experience, highlighting clear, useful, and easy-to-understand... See more

Customer communications

Reviewers mention positive feedback about contact, highlighting the ease of arranging calls and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I asked for advice regarding my pension from a government website and was put in touch with Hilltop Financial. Right from the start they were prompt with the phone calls and the advice couldn't have b... See more

Rated 5 out of 5 stars

I had a great review with Hilltop's Alex Mee today. Hilltop have given me Brilliant advice over the 3 years that I have been with them. Explain everything in detail, answer all my MANY questions. Am... See more

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

Hilltop have been amazing at managing my Pension Plan. I have regular reviews with friendly, knowledgeable and efficient Managers. I'm kept up to date with changing global situations and their effec... See more


Company details

  1. Pension Fund
  2. Financial Consultant
  3. Investment Service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,638)

381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely great!

Ive been with Hilltop Finance a few years now.....what can I say....absolutely amazing company to trust with your pension.....always professional, knowledgeable and ready to lend a hand. I have been surprised at how well my pension is doing, especially in today's climate. I would 💯% recommend. Thank you

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Support and Reassuring Advice

Kelly To immediately put my mind at ease with her warm, friendly manner and clear, easy-to-understand explanations. She was very patient throughout our conversation and never minded me asking questions at any point, taking the time to answer everything thoroughly and with real experience behind her responses. I came away feeling confident and reassured that I’m in the right place with Hilltop for my pension.
I’d also like to mention Noah, who stayed consistently in touch and was always polite, patient, and professional when arranging appointments. Even when I wasn’t in a position to engage, he remained understanding and respectful throughout, which I really appreciate.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

6-monthly call

This was a 6-monthly call to inform me how my pension portfolio was performing. During the review, Kelly To explained that the pension portfolio performance had increased by 18.86%, which had gone beyond my expectations. My longer‑term decisions on employment and investment strategy were briefly discussed. Overall, the experience was encouraging, with good advice and things to consider for the future from Kelly.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended. Will use again.

The team at Hilltop were very knowledgable and provided good advice about my pension and future investment into it.
No pressure to move anhen it doesn’t make sense and while it wasn’t the right time to move my pension today they gave sound advice which gave me the info needed to know I’m on the right track.
Will return and use again if circumstances change.

Would recommend.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Hilltop are always on time with phone calls. They answer any query I have promptly. I am happy with how my investments are performing.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Yearly review

George carried out my yearly review.Very clear about how things were progressing and any options I may wish to look into.Also helpful about potential future options too.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop annual review call

Connor the wealth team advisor called promptly on the agreed time. He was pleasant and polite. Connor explained everything I needed to know clearly. I was given plenty of opportunities to ask questions. Towards the end of the call Connor summarised everything we had discussed.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Annual Review with Alec.

Annual Review with Alec.
Excellent summary of current status presented clearly.
Answered all my questions and set a 12 month plan for review again for next year.
Great financial advice and porfolio management.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Courteous, credible and reliable

I highly recommend Hilltop based based on my experience with them, not only today but throughout the period I’ve worked with them. They helped me take control of my pension, a subject that I was very prone to kicking into the long grass, brought it to known state, consolidated it and turned into a wealth generating machine for the future. They are courteous in every interaction I have with them. Most importantly, the forecasts and projections are credible and turn out to be reliable.

April 7, 2026
Unprompted review

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